Tim Patillo | Page 5

Tim P. at Toyota of Louisville was great to work with. He knew we were in the market for a Grand Highlander Hybrid and kept us up to date with inventory and at Toyota of Louisville was great to work with. He knew we were in the market for a Grand Highlander Hybrid and kept us up to date with inventory and availability. The purchase of the car was seamless. Highly recommend this dealership and especially Tim P. This is our second car purchase with Toyota of Louisville and we have been very happy with their customer service. More

Helpful 12

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Tim was patient as he answered all my questions. He worked diligently to get me the car I wanted. Lastly, he did not haggle about the price. This was the most peaceful car buying experience. He worked diligently to get me the car I wanted. Lastly, he did not haggle about the price. This was the most peaceful car buying experience. More

Helpful 10

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Tim would not tell me the price of multiple cars I asked about on the lot, would not move at all on the price (or even have a discussion with us about it) which is fine but then tried to give me a horrible about on the lot, would not move at all on the price (or even have a discussion with us about it) which is fine but then tried to give me a horrible valuation on my trade in on top of not moving the price, any time I tried to explain what I wanted for the trade in he would just talk over me and yell about how they wouldn’t give me Kelly blue book value when I never once asked for Kelly blue book value, his manger then proceeded to offer me more than double what Tim said was the highest they would go, the remote start has not worked since I left the lot More

Helpful 3

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Everyone was nice, polite and knowledgeable about any questions we had concerning the vehicle, features, warranty and financing. We will definitely return to buy our next Toyota. questions we had concerning the vehicle, features, warranty and financing. We will definitely return to buy our next Toyota. More

Helpful 10

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Even with vehicle shortages and waiting lists Tim made this a stress free purchase. This is the second vehicle we have purchased through Tim , we check with him first before buying. this a stress free purchase. This is the second vehicle we have purchased through Tim , we check with him first before buying. More

Helpful 9

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Super easy process sales and finance don't try to upsell you on unnecessary items. Tim was extremely helpful throughout the process. you on unnecessary items. Tim was extremely helpful throughout the process. More

Helpful 10

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Tim Patillo with Toyota of Louisville was fantastic to work with! Tim quickly responded to all of my questions and was able to get me the exact car I was looking for quickly and at a fair price! In this m work with! Tim quickly responded to all of my questions and was able to get me the exact car I was looking for quickly and at a fair price! In this market, getting a fair price is hard to find. I highly recommend Tim Patillo and Toyota of Louisville. More

Helpful 8

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Best experience I have ever had with a dealership! Highly recommend Tim and his team! Highly recommend Tim and his team! More

Helpful 5

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I live a few hours away from the Louisville Toyota location. This made the whole experience centered around a big road trip. Was it worth it? 1000%!! They had inventory and pricing that couldn't be ma location. This made the whole experience centered around a big road trip. Was it worth it? 1000%!! They had inventory and pricing that couldn't be matched in my area and a very fair trade in offer. Tim helped me get a lot of stuff taken care of before arriving. He was very nice and knowledgable of everything. Huge shoutout to the finance department as well for being very friendly and helpful! More

Helpful 6

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Tim was great and he explained things in such a manner to where I understood everything. He even checked up on me a day after I purchased the car. I felt like a person and not another paycheck to them here! where I understood everything. He even checked up on me a day after I purchased the car. I felt like a person and not another paycheck to them here! Would recommend anyone to come here. More

Helpful 9

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