Bob Garr

Tim was very helpful. My only criticism, as a woman, was that I worked with two women via email and on the phone and when I arrived at the dealership, I asked for either My only criticism, as a woman, was that I worked with two women via email and on the phone and when I arrived at the dealership, I asked for either Ashley or Kristin and was told that they didn't work that way. I would have appreciated working with either of them since they helped me tremendously and were a big part of my decision to take the time to drive to Louisville. I spent a couple of hours at the dealership and everyone was very professional, but I didn't see any women that day. Luckily my brother was with me, otherwise I would have reconsidered buying a vehicle. More

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Helpful 6

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TOL has always been great to me since 2014 with both sales and service. That’s why I keep coming back. sales and service. That’s why I keep coming back. More

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Tim was very patient, understanding and supportive. I appreciate the effort put into getting a good car for me. I appreciate the effort put into getting a good car for me. More

Helpful 9

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Our salesman Chris was awesome , finance guy Bob was awesome also ! Chris went out of his way to make sure everything was good ! awesome also ! Chris went out of his way to make sure everything was good ! More

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Sam was great. ! Finance was great! Everyone was great! My husband and I an excellent experience! ! Finance was great! Everyone was great! My husband and I an excellent experience! More

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I had been looking for a car for a long time I had to file bankrupt, I received a letter from Sammy Smith "Sammy say yes you can". at first, I thought it was a joke or false advertisement, after a couple file bankrupt, I received a letter from Sammy Smith "Sammy say yes you can". at first, I thought it was a joke or false advertisement, after a couple days I found the letter again and deiced to give him a call we had a few mix appointments but when I was able to finally meet with him, I got the car of my dreams and close to the prices I wanted. So yes, I can say "Sammy Say Yes" when nobody else could. More

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Ed K does a great job. He is very professional and honest. This is our third car through him and we are very satisfied. He is very professional and honest. This is our third car through him and we are very satisfied. More

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Very honest and people dealer not out to rip people off like other dealers around town with market adjustments. like other dealers around town with market adjustments. More

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This is without a doubt the best Toyota dealership in the greater Louisville area. Great prices on cars and the service department is very professional. I am on my phone 8th vehicle and our family are are we greater Louisville area. Great prices on cars and the service department is very professional. I am on my phone 8th vehicle and our family are are well over 40. More

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Amazing customer service and attention to details. I highly recommend Tim as you sales rep and the whole team at Toyota of Louisville. Thank you again. I highly recommend Tim as you sales rep and the whole team at Toyota of Louisville. Thank you again. More

Helpful 10

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