Tim Payton | Page 4

Professional, informative and courteous My wife and I visited this dealership to look at the new Camry and had the pleasure of meeting with Mr Payton. He immediately made us feel at ease and My wife and I visited this dealership to look at the new Camry and had the pleasure of meeting with Mr Payton. He immediately made us feel at ease and offered us a test drive in the car of our choice. After the test drive we settled in at his desk for an extended information session. With all our questions answered it was time for us to leave. As things turned out we opted to lease a different make but I have already referred two other perspective clients to Mr Payton. If you want a no prey, highly professional experience in a car dealership call him and you will not be disappointed! More

Helpful 0

Report | Print

Friendly Professional Brilliance Tim was my salesman, he was fantastic. Not only is Tim extremely knowledge in the product, he is friendly and sincerely cared about making my car b Tim was my salesman, he was fantastic. Not only is Tim extremely knowledge in the product, he is friendly and sincerely cared about making my car buying experience easy and actually enjoyable. I would highly recommend Tim and the entire team at Smithtown Toyota. More

Helpful 0

Report | Print

Fantastic lease experience My wife and I just drove 2 new Toyota’s home today. A 4Runner for her and a Tacoma for me. For the first time I inquired online and Tim called me ri My wife and I just drove 2 new Toyota’s home today. A 4Runner for her and a Tacoma for me. For the first time I inquired online and Tim called me right back to the moment we drove off our experience was excellent. Right off the bat they gave me no nonsense prices and pulled through with everything they said. I would and already have recommended smithtown Toyota and Tim. More

Helpful 0

Report | Print

Lease ending turnover I had a lease coming due and Tim got me into a new lease with no hassles. The price was fair, the service exceptional and the car promptly prepped and I had a lease coming due and Tim got me into a new lease with no hassles. The price was fair, the service exceptional and the car promptly prepped and delivered. Very comfortable experience. More

Helpful 0

Report | Print

Quick, Easy and through the mail Tim Payton was great to work with and we settled everything with just a few e-mails. The pick up of the car was equally easy. Thanks Tim! Tim Payton was great to work with and we settled everything with just a few e-mails. The pick up of the car was equally easy. Thanks Tim! More

Helpful 0

Report | Print

Great service! Great deal on lease! Coming from a Nissan family, even with a family member in the Corporate office. I had access to Nissan VPP pricing but was able to find a better deal Coming from a Nissan family, even with a family member in the Corporate office. I had access to Nissan VPP pricing but was able to find a better deal on a pickup at Smithtown Toyota. I dealt with Tim Payton who was very friendly and easy to work with. We did a test drive of the Tacoma, which I liked so, we were able to find one in the Trim (TRD Sport) and color (Black or Dark Grey) that i wanted. I did have to wait a couple days for the truck to be delivered because it was not in stock at their location and it was New Year's holiday weekend. He kept me up to date with any delays and handled all the paperwork promptly. Highly recommend working with Tim and Smithtown Toyota! More

Helpful 0

Report | Print

Best car dealer ive ever dealt with From the warm greeting right when i walked in to the very knowledgable salepeople the total experience was amazing. There was no pressure from the sal From the warm greeting right when i walked in to the very knowledgable salepeople the total experience was amazing. There was no pressure from the salesman they didnt circle around lime sharks like most places. And there were no surprises what they said was what it was they even had an insurance guy there that got me a better rate than my existing policy even the management was right out in the open not hiding in the back room i would recommend if your looking for a new toyota this is the place to go More

Helpful 0

Report | Print

Awful never again I went to Smithtown Toyota in hopes of returning my Toyota Corolla early. I was told this would be a smooth process, boy was I wrong. Tim gave me ridi I went to Smithtown Toyota in hopes of returning my Toyota Corolla early. I was told this would be a smooth process, boy was I wrong. Tim gave me ridiculously high numbers claiming I was liable for that due to my “high mileage.” I called Toyota Corporate and I actually had no mileage penalties since I was under the 36k total mileage mark when I went to return my lease. He tried to deceive me into thinking I would be penalized for going over 12k miles per YEAR. He also stated there was no such thing as discounts or waivers even though this is clearly a lie and usually to the dealers’ discretion. Do you think I’m stupid? Was not willing to work with me at all. Initially claimed he might very well be able to buy out my lease; upon looking at it (it’s in good condition with no significant marks), said “it’s not worth it and there’s not a need for Corollas.” Why wouldn’t you say that to begin with? He also tried to persuade me to finance my existing Corolla although I told him again and again this is not financially feasible for me as I am going back to school. Awful experience that I am sad to say I put myself and my dad through. Luckily I did not stay stuck with them. I got ten times better of a deal at another dealership and the vehicle is much higher quality than that of Toyota. Never going back. More

Helpful 1

Report | Print

Previous customer long ago ... glad I returned As a previous Toyota buyer in 1982 and 1991 from this dealership, I am impressed by the reputation and professional salesmanship demonstrated recently As a previous Toyota buyer in 1982 and 1991 from this dealership, I am impressed by the reputation and professional salesmanship demonstrated recently. the transaction was completed in professional manner. I leased the vehicle and will consider future transactions. More

Helpful 0

Report | Print

Very Happy My new Corolla is the 10th new or leased vehicle I have purchased from this dealership. Need I say more. Have never has a problem with any of my pur My new Corolla is the 10th new or leased vehicle I have purchased from this dealership. Need I say more. Have never has a problem with any of my purchases. I'm a happy camper!!! More

Helpful 0

Report | Print