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Tim Wilkins
Tim Wilkins at Tom Clark Auto Park

Tim Wilkins | Page 24

Service Advisor

Tom Clark Auto Park

3906 I-35E South
Denton, TX 76210

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4.8
318 Reviews

Dealership Experience

6 yrs, 8 mos

Industry Experience

27 yrs, 4 mos

4.8

318 Reviews

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318 Reviews of Tim Wilkins

April 06, 2024

Dealership Rating
Employee Rating

James Woods Auto Park is top notch! They take care of their clients and go the extra mile to ensure that you never leave unsatisfied. Thank you Chase, Chris, and the whole crew!!!! More

by Nicki Mason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chase Whaley, Christopher Douglas, Jarrett Abel, Edwin Chan, Samantha Oliphant, Gavynn Norris, Mike Belew , Tammy Brooks, Jared Laska

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Apr 08, 2024

Tom Clark Auto Park responded

At James Wood Chevrolet Denton, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, James Wood AutoPark Management | 940-591-9663

April 05, 2024

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Employee Rating

I have purchased vehicles that cost equal or more than the Tahoe I have. Every dealership I partnered with provided car washes and vacuum. James Woods never offers that! I will go back to buying my previo More

by scotth127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Apr 09, 2024

Tom Clark Auto Park responded

Thank you for alerting us of this issue as our top priority is delivering 100% customer satisfaction. We would really appreciate the chance to speak with you regarding this matter so we might work toward a resolution. Please contact us at your earliest convenience. Sincerely, James Wood AutoPark Management | 940-591-9663

April 04, 2024

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Employee Rating

Everyone was very friendly and helpful and the oil change was completed in a timely fashion. More

by DRAKESNANA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edwin Chan

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Apr 05, 2024

Tom Clark Auto Park responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, James Wood AutoPark Management | 940-591-9663

April 04, 2024

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Employee Rating

This dealership charged me a lot to diagnose and for labor. When I picked up my car to be towed to another mechanic they didn’t even put the engine back on so not sure what labor I paid for. Terrible ex More

by CHELLE_GIBSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Apr 06, 2024

Tom Clark Auto Park responded

Thank you for taking the time to provide our dealership with feedback about your experience, Chelle. We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact us directly at your earliest convenience so we can resolve your concerns. Sincerely, James Wood AutoPark Management | 940-591-9663

March 26, 2024

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Employee Rating

Got my truck in and out as was told and was compleated as requested great job More

by dafischer0807
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sheldon Jeffcoat

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Mar 27, 2024

Tom Clark Auto Park responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, James Wood AutoPark Management | 940-591-9663

March 22, 2024

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Employee Rating

Tim Wilkins is my Service advisor there and is the only reason I drive 30 minutes to get my services and warranty work done! He’s on top of it and is truly an awesome guy! James Woods is lucky to have an a More

by Tyler C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Stolp

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Mar 25, 2024

Tom Clark Auto Park responded

Tyler, thank you for the awesome feedback! You're right, Tim is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Sincerely, James Wood AutoPark Management | 940-591-9663

March 19, 2024

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Employee Rating

Tim was helpful as always. The service team got my vehicle in changed the oil in less than an hour. Will definitely be back! More

by CRAWFORDJEREMY678
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 21, 2024

Tom Clark Auto Park responded

Thank you for taking the time to leave us a review and for giving us feedback. We're glad that Tim and the rest of the James Wood Chevrolet Denton service team were able to repair your car to your standards. Sincerely, James Wood AutoPark Management | 940-591-9663

March 17, 2024

Dealership Rating
Employee Rating

Fast courteous service. Very friendly above and beyond. Great attitude. Very clean and welcoming dealerships. More

by tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Oliphant

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Mar 20, 2024

Tom Clark Auto Park responded

Thank you for taking the time out of your day to share your wonderful experience with us, Tim. We are delighted to hear you were treated with prompt, courteous, and informative service on your vehicle. We hope you will give us the opportunity to help you again whenever it’s time for your next service. Sincerely, James Wood AutoPark Management | 940-591-9663

March 17, 2024

Dealership Rating
Employee Rating

Always get top service at James Wood! Tim takes care of all my routine services 👍🏻 More

by DKENDALL30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 20, 2024

Tom Clark Auto Park responded

Thank you for writing about your visit with us! We are happy to hear that Tim was able to provide you with the outstanding customer service we strive to deliver to each of our guests. Sincerely, James Wood AutoPark Management | 940-591-9663

March 15, 2024

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Employee Rating

Service experience was good, but I thought the price for the oil change and cabin filter change was high. Lucking I had a $30 coupon from GM, so that helped with the cost. I drive 40 minutes to get to this More

by SECRETHELPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 19, 2024

Tom Clark Auto Park responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, James Wood AutoPark Management | 940-591-9663

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