Tim Wilkins | Page 25

I came in with a slow leak in a tire expecting they would just plug it and I'd be in my way. My service advisor, Tim Wilkins, let me know that they couldn't plug and would have to replace it at a cost of $2 just plug it and I'd be in my way. My service advisor, Tim Wilkins, let me know that they couldn't plug and would have to replace it at a cost of $270. It was then that he told me that it would be covered by the road hazard insurance I had bought 2 years earlier when I bought the truck I didn't remember I had that policy and it would have been very easy for them to just charge me the full price. I can't thank them (Tim) enough for going the extra mile of checking if I had the Road Hazard policy and for submitting a clam on my behalf. I was thinking of just going to Discount Tire but if I had the policy never would have come up and I'd be out the cost of a new tire. I really am thankful for the fine staff at James Wood and for them going the extra mile for me. More

by PAUL.GWEN3623 Verified Customer Verified Customer

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Tim always takes care of any situation with an accurate estimate on price and time on all my trucks. Great all around. estimate on price and time on all my trucks. Great all around. More

by mason18 Verified Customer Verified Customer

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The service provided om our 2016 Z51 Corvette Stingray which included an oil change and state inspection. The ease of scheduling an appointment and the time of service completed was absolutely outstanding which included an oil change and state inspection. The ease of scheduling an appointment and the time of service completed was absolutely outstanding. Thank you Tim Wilkens. More

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Always keep you advised on your auto repair. Meet the time expectation. Easy to work with. Meet the time expectation. Easy to work with. More

by TWIS1950 Verified Customer Verified Customer

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Timothy Wilkins was fast on getting my truck fixed he was very professional and I would definitely go back to James Wood to get my truck fixed again. very professional and I would definitely go back to James Wood to get my truck fixed again. More

by GRNRMCHL Verified Customer Verified Customer

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James Woods Auto Park is top notch! They take care of their clients and go the extra mile to ensure that you never leave unsatisfied. Thank you Chase, Chris, and the whole crew!!!! They take care of their clients and go the extra mile to ensure that you never leave unsatisfied. Thank you Chase, Chris, and the whole crew!!!! More

by Nicki Mason Verified Customer Verified Customer

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I have purchased vehicles that cost equal or more than the Tahoe I have. Every dealership I partnered with provided car washes and vacuum. James Woods never offers that! I will go back to buying my previo the Tahoe I have. Every dealership I partnered with provided car washes and vacuum. James Woods never offers that! I will go back to buying my previous brand vehicles to get the service deserved. More

by scotth127 Verified Customer Verified Customer

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Everyone was very friendly and helpful and the oil change was completed in a timely fashion. was completed in a timely fashion. More

by DRAKESNANA1 Verified Customer Verified Customer

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This dealership charged me a lot to diagnose and for labor. When I picked up my car to be towed to another mechanic they didn’t even put the engine back on so not sure what labor I paid for. Terrible ex labor. When I picked up my car to be towed to another mechanic they didn’t even put the engine back on so not sure what labor I paid for. Terrible experience and I will never go back. More

by CHELLE_GIBSON Verified Customer Verified Customer

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Got my truck in and out as was told and was compleated as requested great job requested great job More

by dafischer0807 Verified Customer Verified Customer

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