Tim Wilkins | Page 7

EZ - EZ - EZ From my initial phone call through our first meeting, my test drive, completing the purchase documents in the finance department, and taking delivery From my initial phone call through our first meeting, my test drive, completing the purchase documents in the finance department, and taking delivery of my newly detailed car, after enjoying a snack and beverage in the customer lounge, the entire experience was positive, professional, and EZ! More

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Respectful and knowledgeable Great customer service with a lot of knowledge about the car but not too pushy. Seemed very fair and friendly! This was my first car purchase so I was Great customer service with a lot of knowledge about the car but not too pushy. Seemed very fair and friendly! This was my first car purchase so I was very pleased with the way they handled me. THANK YOU! More

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Great experience I have had the best car buying experience of my life. I entered the dealership knowing what I wanted for a car. Adam Cote took me for tests drives a I have had the best car buying experience of my life. I entered the dealership knowing what I wanted for a car. Adam Cote took me for tests drives and showed me the different features of the Passat. He really knows his cars and was pleasant to work with. The sales team was able to locate the exact car I was looking for and brought it into the dealership. It was in even better shape than advertised. We were able to submit documents prior to our arrival to finish the deal, which really helped speed the paperwork along. I couldn't be happier with the customer service and my purchase. More

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Friendly dealership -- so many caring employees Met with John T while getting my 2012'serviced. Told him of my current budget issues & although vehicle could never be replaced, needed to lower my m Met with John T while getting my 2012'serviced. Told him of my current budget issues & although vehicle could never be replaced, needed to lower my monthly payments. He immediately knew how to make this happen. We discussed.leasing. Never having leased before, I had a lot of questions. His patience in answering these concerns & his expert knowledge took the stress out of leasing away. I believe I took a lot of his time but never did I feel rushed or of little customer importance. He walked me through the process with expert guidance. I now lease. 2015 Tiguane & could not be happier. I thought I would never find a vehicle I loved as much as my 2012 Tiguane but my love continues for the Tiguane much to John's professional guidance. More

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amazing! 😊 We went in thinking the car we wanted wasn't going to be there, but it was! I was so happy and excited! Everyone who helped us was so nice and very We went in thinking the car we wanted wasn't going to be there, but it was! I was so happy and excited! Everyone who helped us was so nice and very helpful, explaining the whole car buying experience from start to finish. Dave took me out to my car and showed me how it all worked! I would recommend this dealership to anyone buying a volkswagon! I love my Tiguan! ? More

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First new car purchase Top marks to this store and its employees. They made the entire process enjoyable, efficient, and I got the best deal possible on my new Golf TDI. L Top marks to this store and its employees. They made the entire process enjoyable, efficient, and I got the best deal possible on my new Golf TDI. Linda and the management staff are of the highest caliber, I wouldn't hesitate to recommend this store to family and friends. More

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Luther Burnsville VW is the BEST! Linda Radue and the Luther Burnsville Volkswagen dealership is the best car dealership I have ever dealt with. They are friendly, helpful, and knowle Linda Radue and the Luther Burnsville Volkswagen dealership is the best car dealership I have ever dealt with. They are friendly, helpful, and knowledgeable. Their service department is top notch. If you want a Volkswagen, go to Luther Burnsville Volkswagen. Linda and this dealership care about their customers--you are not a number and then forgotten after you walk out the door. They don't haggle, and at the same time give you what your trade-in is worth. I couldn't ask for a better experience. Thank you Linda and Luther Burnsville Volkswagen! More

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New VW buyer tjis dealership does a great job at making sure you know the answer to all you questions. Also they up hold the Luther name in providing excellent cus tjis dealership does a great job at making sure you know the answer to all you questions. Also they up hold the Luther name in providing excellent customer service. If I would need to buy any other car again I will definitely use this dealer if not another Luther dealer. More

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We may have bought more than we needed But! It was time to upgrade the wife's ride. We went we looked we drove a couple of models and decided on a Passat. We later upgraded to the SEL. Workin It was time to upgrade the wife's ride. We went we looked we drove a couple of models and decided on a Passat. We later upgraded to the SEL. Working with all of these sales, finance and managers was great. It's not just the sales staff you are working with, every single employee we met was friendly. They always talked with you asked how you were doing. Friendliest dealership I've ever seen. No wonder the Luther dealerships are everywhere. Adam, Chris and Tim were all great to work with! No question they certainly have our recommendation. More

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"World Class" organization My wife & I have purchased many new cars over the course of our 49 years of marriage at various dealerships. We have never experienced anything close My wife & I have purchased many new cars over the course of our 49 years of marriage at various dealerships. We have never experienced anything close to Burnsville Volkswagen in customer service! As soon as we walked in the door, Jared Frantz rushed over to see if he could help us in any way. Jared is by far the best salesperson that my wife & I have ever worked with regarding any product! Jared is personable, professional & very knowledgeable on all of Volkwagen's products. Jared made it easy and fun to purchase our Motor Trend "car of the year" 2015 Golf. Jacque Radue took care of all of the financial steps and like Jared, she is a "complete package" both personally and professionally!! We also got to meet Tim Wilkins, New Car Sales Manager, and he exhibits great people skills, attention to detail & customer service skills! In summary, Burnsville Volkwagen is "top shelf!!!!!!!" Every employee we encountered is motivated to please the customer and the facility is spotless! With sincere appreciation. Ron & Mary Taylor More

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