Timothy Crandall | Page 2

The dealer was extremely helpful with us getting a new vehicle especially after we lost everything in Hurricane Helene vehicle especially after we lost everything in Hurricane Helene More

by DIVEMASTERDANSMITH Verified Customer Verified Customer

Report | Print

No hassles or haggle made the whole experience a better experience. Just hated the long wait to close. experience. Just hated the long wait to close. More

by BRCENT Verified Customer Verified Customer

Report | Print

Bought my Mach-e Mustang here. Andrew was amazing and I love how clean and professional the dealership was. Easiest car purchase ever! Financing was smooth and easy. Andrew was amazing and I love how clean and professional the dealership was. Easiest car purchase ever! Financing was smooth and easy. More

Report | Print

Tim was great! !! Got me the deal I wanted. I got my dream car and got excellent offers on both of my trades. !! Got me the deal I wanted. I got my dream car and got excellent offers on both of my trades. More

by TONYALG87 Verified Customer Verified Customer

Report | Print

My wife and I came in to comparative shop between a Gladiator and a Bronco. It took well over 5 minutes for us to receive customer assistance from Tim. Our intent was to research and get a vibe for b Gladiator and a Bronco. It took well over 5 minutes for us to receive customer assistance from Tim. Our intent was to research and get a vibe for both vehicles. Ideally, drive both to assist with making an informed decision. The Gladiator we wanted to view had a clearly low left rear tire and Tim did not strike me as knowledgeable about the vehicle. We proceeded to the Bronco and Tim offered little to no insight about the this vehicle either. He seemed disinterested in working with us. The only thing he seemed interested in was getting our phone number. I politely declined, as we are still in the research phase of our search. I requested to take the Bronco for a test drive and Tim stated we’ll need more information (license, insurance, phone number, and email) I stated there is no reason for the final two. License and insurance is perfectly acceptable. As I reached into my pocket, Tim simply shrugged his shoulders. Now, I understand being disappointed that he would not be getting a sale today. However, if I were the manager of this dealership, I would want my sales staff to give the customer a REASON to come back. If a customer did not wish to provide a contact/email at this time, it should be respected until necessary. Due to Tim’s behavior, I will seek any other Ford dealer to make my next investment. A dealership should respect all customers and make them feel welcome. Not like a waste of their time. More

Report | Print

Fast smooth transaction. Why are you requiring a minimum of 15 words to describe my experience. It is redundant and requires time. Why are you requiring a minimum of 15 words to describe my experience. It is redundant and requires time. More

by RUS0432 Verified Customer Verified Customer

Report | Print

Andrew was very helpful and did a great job Upon my purchase, I received everything I was promised purchase, I received everything I was promised More

by MWSPRINGHILL Verified Customer Verified Customer

Report | Print

A huge shout-out to Tim, Allison, and the rest of the team at Ford Spring Hill. They took really good care of me and gave me the best deal possible. I wasn't the worst customer, but I wasn't the easiest team at Ford Spring Hill. They took really good care of me and gave me the best deal possible. I wasn't the worst customer, but I wasn't the easiest either. Tim was absolutely great, going back and forth between me and his managers, trying to get me the best deal possible. Even though we had some hiccups along the way, Allison and the rest of the managers hit a home run bending over backward so I could leave the dealership with my brand new 2024 Ford Maverick XLT. Everyone was very friendly and respectful, and I could not have been more pleased about it. I will definitely recommend all my military buddies here in Tampa to head over to Ford Spring Hill if they want to buy a Ford. It was an hour drive but absolutely worth it. Thank you so much to Tim, Allison, and the rest of the team for everything they did for me. More

Report | Print

They worked really hard and got figures that fell into place! The whole team did! place! The whole team did! More

by NYBLUE25 Verified Customer Verified Customer

Report | Print

Tim did a great job. Answered all of our questions. Found me the auto that was my 1st choice. Answered all of our questions. Found me the auto that was my 1st choice. More

by WEALLSKI54 Verified Customer Verified Customer

Report | Print