Timothy Harris | Page 7

A 1hr. Recall took 5 hrs. Timothy Harris added 3 other inspections without telling me. He called and 4 hrs after dropping off my vehicle not to tell me the Recall took 5 hrs. Timothy Harris added 3 other inspections without telling me. He called and 4 hrs after dropping off my vehicle not to tell me the recall was complete but they were going to do other work. I said I wanted my car.he said they didn't even start the recall work yet. I tried to explain why this not exceptable but Timothy constantly interrupted me and wouldn't let me continue. More

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My customer service rep Tim was great very knowledgeable about what service. I needed . I have been coming for years and never received such great service like this before. I highly recommend going to go se about what service. I needed . I have been coming for years and never received such great service like this before. I highly recommend going to go see Tim Harris for service. More

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A great experience with Napleton Oak Lawn good service representative that explained everything and explained future needs! representative that explained everything and explained future needs! More

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Tim was thorough and competent. Trust your vehicle with napleton ford and the team they have built Trust your vehicle with napleton ford and the team they have built More

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Great job, just expensive without coupons. High taxes too. The discount coupon was supposed to be $78 but I for some reason ended up paying $93. There is also a few recalls I was supposed to g High taxes too. The discount coupon was supposed to be $78 but I for some reason ended up paying $93. There is also a few recalls I was supposed to get but they said they ran out of the replacements. SMH! More

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They did a really good job of taking care of the issues with my car. with my car. More

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Treatment is always good, very professional and friendly. They take good care of the costumers. They take good care of the costumers. More

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Been going to this dealership since 2008 ,bought my first pickup from hawk Ford at the time and that great service carried on to the new dealership Napleton Ford. And that's why I keep going back great servi pickup from hawk Ford at the time and that great service carried on to the new dealership Napleton Ford. And that's why I keep going back great service management team. Tim is the best. More

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Service was friendly from the moment I arrived to checkout. Did not attempt to oversell services - just told me what I needed. checkout. Did not attempt to oversell services - just told me what I needed. More

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My experience with Napleton Ford happened more or less by accident, but I now consider it a happy accident. Great service and friendly too. Thank you. accident, but I now consider it a happy accident. Great service and friendly too. Thank you. More

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