Timothy Mack

I would like to recognize the extraordinary service provided by Pawel at the front.He is a great asset to your business. provided by Pawel at the front.He is a great asset to your business. More

by FABIJOSY Verified Customer Verified Customer

Report | Print

Great and clean venue! Super professional! Employees all have a smile and are very courteous Super professional! Employees all have a smile and are very courteous More

by KSM0 Verified Customer Verified Customer

Report | Print

The service scheduling and actual drop and service maintenance were done perfectly and on time. I was called to pick up my car after complete service but when I arrived to pick up my car, my service m maintenance were done perfectly and on time. I was called to pick up my car after complete service but when I arrived to pick up my car, my service manager was busy with another customer who had a.big problem. So Genesis wanted me to wait 20 minutes for my service manager to complete work with their current customer. Completely understandable but they could have let another customer serve rep check me out. More

by kfeuerb Verified Customer Verified Customer

Report | Print

My 2026 Genesis 2026 was receiving a Xylion coating on car exterior and leather seats. All went well. Product delivered on car, courtesy car arrived, with a few hiccups. Peter Franks was very professional car exterior and leather seats. All went well. Product delivered on car, courtesy car arrived, with a few hiccups. Peter Franks was very professional and informative about service. Tim helped me with courtesy car forms. I love my new car. I would recommend dealership and can't wait for new building to be done. More

by barbaracogliandro Verified Customer Verified Customer

Report | Print

Been working with them since 2017 they are amazing always been fair and transparent with everything. been fair and transparent with everything. More

by DAVID.SMITH005 Verified Customer Verified Customer

Report | Print

Everything was handled a number one first class manner. Thanks for your great car service Thanks for your great car service More

by NEDBENTZ Verified Customer Verified Customer

Report | Print

It was nice that Genesis of Naples had a concierge service came and picked up the vehicle. Took it to their shop for service and brought it back the same day that’s very convenient. service came and picked up the vehicle. Took it to their shop for service and brought it back the same day that’s very convenient. More

by tomm5 Verified Customer Verified Customer

Report | Print

Pawel was awesome! Very attentive and reliable. Respects your schedule and communicates promptly each step of the way. Very attentive and reliable. Respects your schedule and communicates promptly each step of the way. More

by Jordan Verified Customer Verified Customer

Report | Print

The repair was made in a timely manner Jorge was very helpful. The loaner vehicle was helpful too. helpful. The loaner vehicle was helpful too. More

by DEBALLEN1957 Verified Customer Verified Customer

Report | Print

Fantastic experience! This was my first time having any car issues, so I wasn't sure what to expect. I am overjoyed with the result and expeirence overall. Jorge and Tim w This was my first time having any car issues, so I wasn't sure what to expect. I am overjoyed with the result and expeirence overall. Jorge and Tim were amazing and very helpful; my car was repaired in a timely fashion, and I was given a loaner vehicle to drive in the meantime. They even added on services that were covered under the warranty that I didn't even realize/mention. My car looks brand new again, and the issues I came in with were also fixed. Love this dealership, highly recommend. Would absolutely continue owning genesis vehicles in the future. Thank you again Jorge, Tim, the service department for fixing everything and anyone else who helped in this process. More

by Kimberly Bello Verified Customer Verified Customer

Report | Print