Timothy Mack
Timothy Mack at Genesis of Naples

Timothy Mack

Courtesy Fleet Manager

Genesis of Naples

6780 Airport Rd N
Naples, FL 34109

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5.0
21 Reviews
5.0

21 Reviews

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21 Reviews of Timothy Mack

December 01, 2025

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I would like to recognize the extraordinary service provided by Pawel at the front.He is a great asset to your business. More

by FABIJOSY
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Recommend Dealer
Yes
Dec 02, 2025

Genesis of Naples responded

Thank you for recognizing Pawel's exceptional service! We’re lucky to have him on our team. Your feedback made our day and we’ll be sure to share it with him! - The Genesis of Naples Team

November 26, 2025

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Great and clean venue! Super professional! Employees all have a smile and are very courteous More

by KSM0
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Recommend Dealer
Yes
Nov 30, 2025

Genesis of Naples responded

Thanks so much for the review. We look forward to your next visit to Genesis of Naples!

October 30, 2025

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The service scheduling and actual drop and service maintenance were done perfectly and on time. I was called to pick up my car after complete service but when I arrived to pick up my car, my service m More

by kfeuerb
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Recommend Dealer
Yes
Oct 31, 2025

Genesis of Naples responded

Thank you for choosing Genesis of Naples and highlighting our punctual and thorough service. We apologize for the checkout wait and will work towards a smoother, faster process. Have a great day!

September 12, 2025

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My 2026 Genesis 2026 was receiving a Xylion coating on car exterior and leather seats. All went well. Product delivered on car, courtesy car arrived, with a few hiccups. Peter Franks was very professional More

by barbaracogliandro
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Recommend Dealer
Yes

Other Employees Tagged: Peter Franks

Sep 15, 2025

Genesis of Naples responded

Congrats on your new 2026 Genesis! We're glad you had a positive experience with Peter and Tim. Thank you for choosing Genesis of Naples, we look forward to welcoming you back once our remodeling is complete.

September 11, 2025

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Been working with them since 2017 they are amazing always been fair and transparent with everything. More

by DAVID.SMITH005
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Recommend Dealer
Yes
Sep 12, 2025

Genesis of Naples responded

David, thanks for the kind words for our Genesis of Naples team! We are grateful to have earned your loyal business!

September 04, 2025

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Everything was handled a number one first class manner. Thanks for your great car service More

by NEDBENTZ
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Recommend Dealer
Yes
Sep 08, 2025

Genesis of Naples responded

Thank you for the kind words for our Genesis of Naples team! See you next time!

July 12, 2025

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It was nice that Genesis of Naples had a concierge service came and picked up the vehicle. Took it to their shop for service and brought it back the same day that’s very convenient. More

by tomm5
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Recommend Dealer
Yes
Jul 14, 2025

Genesis of Naples responded

Thank you for sharing your experience! We're glad to hear that the concierge service made things convenient for you. If there's anything else we can do to enhance your experience, feel free to reach out. Thank you, Sammy Jo Mannering - Service Director - 239-325-1999 ext 3291

July 11, 2025

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Pawel was awesome! Very attentive and reliable. Respects your schedule and communicates promptly each step of the way. More

by Jordan
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Recommend Dealer
Yes
Jul 11, 2025

Genesis of Naples responded

We are delighted to see your feedback, Jordan! Thank you for choosing Genesis of Naples and for highlighting Pawel's great work.

July 11, 2025

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The repair was made in a timely manner Jorge was very helpful. The loaner vehicle was helpful too. More

by DEBALLEN1957
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Recommend Dealer
Yes

Other Employees Tagged: Jorge Sierra

Jul 11, 2025

Genesis of Naples responded

Thank you for reviewing Genesis of Naples! We are happy to hear that your service visit went smoothly and Jorge was helpful. Until next time!

June 30, 2025

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Fantastic experience! This was my first time having any car issues, so I wasn't sure what to expect. I am overjoyed with the result and expeirence overall. Jorge and Tim w More

by Kimberly Bello
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Recommend Dealer
Yes

Other Employees Tagged: Jorge Sierra

Jul 02, 2025

Genesis of Naples responded

Kimberly, we're elated to hear that Jorge and Tim provided such a fantastic experience at Genesis of Naples! It's great to know your car was repaired promptly and the team went above and beyond with additional services. Thanks for recommending us, we look forward to seeing you again in the future!

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