The staff are pleasant, approachable, and professional.
Tina helped me through out the whole process and was so professional and fast. Biggers Mazda is excellent.
Tina helped me through out the whole process and was so professional and fast. Biggers Mazda is excellent.
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by johann1919
Verified Customer
Verified Customer
Service Price Transparency
May 19, 2026 -
Biggers Mazda responded
Thank you for the Kind Words. Have a Great Day.
Very friendly, honest, I like the inspection videos.
Nice waiting area. I don’t like that I feel pressured to give reviews with several emails being sent to me until a review is given.
Nice waiting area. I don’t like that I feel pressured to give reviews with several emails being sent to me until a review is given.
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by BILLSCHMIDT55
Verified Customer
Verified Customer
Service Price Transparency
May 12, 2026 -
Biggers Mazda responded
Thank you for the 5-star review and for sharing your honest feedback with us. We’re glad to hear you had a positive experience with our friendly team, enjoyed the inspection videos, and found our waiting area comfortable.
We also appreciate you bringing up the review email follow-ups. We understand how repeated requests can feel excessive, and your feedback is valuable as we work to improve our customer communication experience. Thank you again for choosing Biggers Mazda, and we appreciate your support and honesty!
Purchased 2 of my Mazdas' from.
this dealership and has been quite pleased with their service and have nothing but sweet praises to say about how they treated us and stood behind the
this dealership and has been quite pleased with their service and have nothing but sweet praises to say about how they treated us and stood behind their product. I've had two imstances of major work done that has been covered by the vehicle warranty which I am very pleased about.
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by HeAbadMan$
Verified Customer
Verified Customer
Service Price Transparency
May 07, 2026 -
Biggers Mazda responded
Thank you for the kind words and we really appreciate you and your business. Happy Trails.
Good over all service.
Not so good on the service prices. To expensive to want to get additional repairs.
Not so good on the service prices. To expensive to want to get additional repairs.
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by marinello82
Verified Customer
Verified Customer
Service Price Transparency
May 07, 2026 -
Biggers Mazda responded
Thank you for the Amazing review. Have a Great Day.
Great service, and timely communication and
reccommendations from the team. Overall good experience. Thank you!
reccommendations from the team. Overall good experience. Thank you!
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by natashalupou
Verified Customer
Verified Customer
Service Price Transparency
May 07, 2026 -
Biggers Mazda responded
Thank you for the 5 Star Review. Have a Great Day.
They diagnosed the problem very quickly and the repair
was made on a timely basis. I’ve always had a great experience here.
was made on a timely basis. I’ve always had a great experience here.
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by maryjean79
Verified Customer
Verified Customer
Service Price Transparency
May 07, 2026 -
Biggers Mazda responded
Thank you for the Amazing review. Have a Great Day.
Half the time I was quoted.
Clear pricing. Super nice and kept to the appointment
Clear pricing. Super nice and kept to the appointment
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by corey.smith
Verified Customer
Verified Customer
Service Price Transparency
May 07, 2026 -
Biggers Mazda responded
Thank you for the great review.
The service personell are very attentive and inform me of
any issues my car has that are of concern. They let me know of their progress as they are working.
any issues my car has that are of concern. They let me know of their progress as they are working.
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by LESTER5873
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
My service tech.
May 07, 2026 -
Biggers Mazda responded
Thank you for the awesome review. Have a Great Day.
My brakes our very noisy, even though they are relatively
new. It's embarrassing having to explain to people that "it's just the way Mazda brakes are". My wife doesn't want to drive my car because she feels
new. It's embarrassing having to explain to people that "it's just the way Mazda brakes are". My wife doesn't want to drive my car because she feels unsafe with the noise.
In 50 years of driving dozens of cars, I've never experienced brakes that squeal and clunk like this, yet the advisors just say it's surface rust. I park my car in a heated garage, so I suspect there is more to it than that. I like the car, but not being able to correct this issue is very frustrating. This last time I was provided with a loner, and the same model, albeit new, had no noise when braking.
The staff was friendly and professional, but just not willing or able to correct the situation. The brakes were changed about 5-6K miles ago, and it's been noisy ever since.
As far as the dealer, it's very clean, modern, and the staff is friendly. So I'm sure how to rate them fairly. If they could fix my brake issues, I would rate the dealer a 5, but the car's ongoing brake noise make's the brand only a "1", unfortunately.
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by Bill B
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
I've dealt with 3-4 people, only recall one of them by name.
Apr 21, 2026 -
Biggers Mazda responded
Hello Bill,
Sorry to hear of your issue with squeaky brakes. Please reach-out to ROGER GUTIERREZ
FIXED OPS DIRECTOR for the group at 8666816469. Please ask for Roger the service director and they will transfer you to him or take a message if he is not available. Thank you.
All areas of dealership are clean.
Service area is on time, keeps you posted and very friendly.
Service area is on time, keeps you posted and very friendly.
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by ptrlugo
Verified Customer
Verified Customer
Service Price Transparency
Apr 15, 2026 -
Biggers Mazda responded
Thank you for the kind words. Have a great day.