Tina Robert

Extremely slow for the simplest of services, had an appointment and waited over 3 hours for an inspection. Older guy at the desk is rude as well, very disappointing to have him ignore you for ten minut appointment and waited over 3 hours for an inspection. Older guy at the desk is rude as well, very disappointing to have him ignore you for ten minutes as he just sits there and does nothing…. More

by EMMA9350 Verified Customer Verified Customer

Report | Print

The service department did not properly check for a leak in my tire and had me leave the dealership with a tire PSI that was dangerously low. The next day, the tire was completely flat and the vehicle was u in my tire and had me leave the dealership with a tire PSI that was dangerously low. The next day, the tire was completely flat and the vehicle was unable to be driven. When the service team properly checked the leak after the tire was completely flat, they all of the sudden discovered the leak. This department is lucky my tire did not blow out on the way home which could have caused a major accident, resulting in a lawsuit against them. I do not trust the service department at this dealership. They have attempted to charge me for services covered under my warranty, well knowing that the service was covered. I regret purchasing my vehicle from this dealership. More

by sierra.meszaros Verified Customer Verified Customer

Report | Print

I made my appt. through a third party who never informed Southern Kia!! When I showed up and they didn't have me on their schedule, they fit me in anyway! I really through a third party who never informed Southern Kia!! When I showed up and they didn't have me on their schedule, they fit me in anyway! I really appreciated that as I live an hour away. More

by RFD189 Verified Customer Verified Customer

Report | Print

R.T. Ives is always very accommodating to me. The service I received is done in a timely manner. Frank Johns is also always available to listen to any problems or questions. Both are very approachable. I received is done in a timely manner. Frank Johns is also always available to listen to any problems or questions. Both are very approachable. More

by NANARPINO@gmail.com Verified Customer Verified Customer

Report | Print

I received courteous and timely service when I brought my car in for regular service. car in for regular service. More

by avgreeley Verified Customer Verified Customer

Report | Print

Excellent service. I brought my 2016 Kia Soul in because of a flashing engine light. I was surprised when I got the call for pickup and everything was covered under war I brought my 2016 Kia Soul in because of a flashing engine light. I was surprised when I got the call for pickup and everything was covered under warranty. More

by lordchambers36 Verified Customer Verified Customer

Report | Print

I waited for my vehicle and there were no issues with my service. In addition the wait time was not long. service. In addition the wait time was not long. More

by JL2011 Verified Customer Verified Customer

Report | Print

Unprofessional employees, lack of communication, mix communication, hard to get appointments, lack of care for urgent matters. communication, hard to get appointments, lack of care for urgent matters. More

by RUSHANNAMARK5575 Verified Customer Verified Customer

Report | Print

Always a great experience i will always get my service done at GMC. Keep up the great work done at GMC. Keep up the great work More

by DAVID.PATTERSON0901 Verified Customer Verified Customer

Report | Print

They helped me a lot to get my car they are the best hands down! hands down! More

by brianlrodz17 Verified Customer Verified Customer

Report | Print