"Brett was our love encore rep, top notch in every..."
Brett was our love encore rep, top notch in every respect. Highest level of Service, well above expectations. Sets the bar for attention to detail and customer care. Brett took the Love Encore visit and Subaru experience to Professional level. Highest Recommendation!!
"Through the phone with Tina and just welcome walking in,..."
- Teddy rockberg
Through the phone with Tina and just welcome walking in, I felt very comfortable and as if they were eager to sell me the vehicle I was interested in.
Until I started negotiations with mike, he seemed like he didn’t want to sell me the car or he seemed like he had something better to do. Overall, I didn’t feel comfortable talking to him.
After talking about my situation with my negative equity and such, he questioned my decision for a purchase that day and I’ve been to multiple dealerships before and none of them ever had given me an attitude about my decision like he did. Then, he ran my co-signer’s and my credit. I was fully aware what my trade-in value was and what my negative equity should equal to. Mike then returns after 30 minutes, and he looked like he wanted us out already. He stated that the trade in was 17k and the bank needed 8,500k down.
Based on kbb, that was 2k below the trade in value. I wanted to negotiate about it, but I honestly felt like as though he didn’t want to talk to me anymore than that.
This is three times I’ve been disappointed with the hospitality of this dealership towards me and I honestly didn’t want to put up any reviews, but I felt it’s best to get it off my chest.
Go to this dealership and hope for the best you get a better experience than I did. I don’t know what it is, everyone else was kind and courteous, it was when I finally sat down to negotiate is where is just went down hill.
"The best car dealership in Las Vegas! I actually bought a..."
- Anthony Pham
The best car dealership in Las Vegas! I actually bought a pre-owned Toyota Avalon from them 1 month ago, and they serviced and maintained the vehicle much better than the actual Toyota dealerships that we visited in the area. My family and I worked with Mina Pistalu, and he went above and beyond for us. We had a lot of concerns and questions, but he managed to cater to our needs and make us feel very comfortable buying the car.
"I’ve never owned a Subaru before. So my expectations of..."
I’ve never owned a Subaru before. So my expectations of this car dealership was to compare to the other 5 dealerships I went too before Subaru. Gary went above and beyond for us, grab every single car we wanted to look at, parked them side by side so I can visually see the differences between the Forester and Outback. He was super knowledgeable with everything about Subaru. He was amazing, I went know thinking that I should have bought another car while I was just there. That’s how much Gary sold Subaru to me. I remember he mentioned how Subaru was a cult and stated “Once you buy one, you won’t want to buy anything else.” He was dead on with that statement! I can’t wait to go back and buy another Subaru for myself this time! Thank you Gary from the Amaya’s!
Other Employees Tagged:
, I believe his name was Daniel, He was one of the Costco Sales rep that help me with my rates!
"Never bought a car entirely online before. Couldn't have..."
- Steven Grant
Never bought a car entirely online before. Couldn't have gone smoother,thanks to Hamid. Very upfront on available inventory, terms, no pressure to buy extras, etc. Assessing trade-in was also done entirely online, very painless & got good traded value. The car was pretty much exactly what we looking for, & Hamid & Tina made the whole experience an absolute pleasure.
"Had a great experience at the Subaru of Las Vegas. Coco..."
- dominique clark
Had a great experience at the Subaru of Las Vegas. Coco was an amazing sales person, definitely made the car buying process super easy and enjoyable. Thank you again.
"Thank you so much Mark Durmiendo for the most stress free..."
- Ashleigh T.
Thank you so much Mark Durmiendo for the most stress free first car buying experience! I never felt pressured to purchase right away because Mark is very kind, flexible and knowledgeable! But I did purchase same day because he was extremely supportive in any decision I wanted to make! This is everything I hoped for from a dealership as far as the entire car buy process. For buying my first car by myself, Subaru's finance team and Mark helped me get financed and seeked out my best financial interest. I am so grateful for that!! 🙌🏼 They offered me a great deal on the Impreza 2020!!! I found my dream daily drive at Subaru of Las Vegas, and I can't wait to see where this Impreza will take me! Thank you again :)
"Very kind and understanding"
Tina was very helpful throughout the process. We had our eye on a Crosstrek, but had to delay test driving due to emergency surgery. Tina was very understanding of the circumstances. She kept in touch, but was very respectful and did not try to pressure us in any way. She's a great asset to Subaru of Las Vegas!
"Coco was awesome and made the whole experience extremely..."
Coco was awesome and made the whole experience extremely easy and quick. This is our second car we have bought from Subaru of Las Vegas and each time was great. The whole staff is friendly and helpful. We will see them soon with service appointments which are painless and easy. Thanks again Coco
Other Employees Tagged: