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Tito Puente
Tito Puente at Goudy Honda
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Tito Puente | Page 6

Sales Manager

Goudy Honda

1400 W Main St
Alhambra, CA 91801

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5.0
77 Reviews

Dealership Experience

24 yrs, 1 mo

Industry Experience

26 yrs, 1 mo

Languages Spoken

English English

Spanish Spanish

5.0

77 Reviews

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77 Reviews of Tito Puente

December 12, 2022

Dealership Rating
Employee Rating

Everyone at goudy Honda was extremely kind and helpful! I am very happy with my experience! More

by aerolovex08
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Denny Lui

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Dec 26, 2022

Goudy Honda responded

Hi there aerolovex08 I believe a congratulations are in order!!! We hope that you are enjoying your new Honda purchase. Nothing makes us happier than to see our customers happy. I am glad your experience with both Denny & Tito was a positive one. Wishing you a happy New Years form all of us here at Goudy Honda of Alhambra. Warm Regards, Yvette Gomez Customer Relations Mon - Fri (8:30am - 5pm)

December 03, 2022

Dealership Rating
Employee Rating

Disappointed with the service department and the purchase of the Honda care I purchased with no deductible however, I’m always asked to pay a fee for diagnostic check. I More

by Cyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Dec 16, 2022

Goudy Honda responded

Hi Cyn I am so sorry about that. All warranties are different, it really depends on what you purchase & details of warranties purchased should be in your contract from the time of purchase. If you come in for something other than basic routine maintenance, a diagnostic test is required to determine what is the cause of the problem before they began servicing your Honda vehicle to ensure accuracy of what the actual issue is. Wishing you a wonderful weekend and Happy Holidays from all of us here at Goudy Honda. Warm Regards, Yvette Gomez Customer Relations Mon - Fri (8:30am - 5pm)

December 02, 2022

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Employee Rating

Tito Puente y Honda dealer han sido altamente eficientes, profesionales y con mucha capacidad de una excelente atención al cliente. Tengo casi 10 años de conocer a Tito y estoy muy agradecida de More

by nehemias2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael DeVille

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Dec 16, 2022

Goudy Honda responded

Hi there nehemias2 Gracias por su negocio y por tu review!!! Felizidades en la nueva compra HONDA. Happy Holidays en parte de Goudy Honda of Alhambra. Warm Regards, Yvette Gomez Customer Relations Mon - Fri (8:30am - 5pm)

November 26, 2022

Dealership Rating
Employee Rating

Tito is a great salesperson, I’ve been doing business with him for 6 years. Excellent customer service, a pleasure doing business with him. I recommend him to my family and friends. More

by videsincometax1040
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Irma Ramirez, Daniel Tieu

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Dec 16, 2022

Goudy Honda responded

Hi there videsincometax1040 First off let me say thank you for continuing to be a loyal customer of ours we greatly appreciate your business. Thank you for trusting our team to get it right for you. We hope you are enjoying your Honda! Warm Regards, Yvette Gomez Customer Relations Mon - Fri (8:30am - 5pm)

November 22, 2022

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Employee Rating

Very service nice sell easy to Financial and a lot the car I’m recommend buyHonda here 😇😇🫶 More

by Ronnarit
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: PK Kugasemrat, Allen Lee

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Nov 22, 2022

Goudy Honda responded

Hi Ronnarit Thank you so much for taking a few minuets to give our staff & the dealership a quick review. We have the best Sales staff here & nothing makes me happier than to hear when our staff is continuing to execute great Customer Service to every customer that walks through our doors. We want our customers to feel like family. I hope that we have earned your trust & business for the future! Happy Holidays from all of us here at Goudy Honda of Alhambra! Warm Regards, Yvette Gomez Customer Relations Mon - Fri (8:30am - 5pm)

November 16, 2022

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Employee Rating

Jimmy was very patient, and so helpful. We appreciate him. Would definitely recommend him to other people!!! More

by agonzalesz93
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Ly

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Nov 17, 2022

Goudy Honda responded

Hi there agonzalesz93 I am so glad to hear you had a wonderful overall experience with Jimmy and staff while shopping with us here at Goudy Honda! Congrats on the new Ride!! Happy Holidays from all of us here at Goudy Honda of Alhambra. Warm Regards, Yvette Gomez Customer Relations Mon - Fri (8:30am - 5pm)

November 12, 2022

Dealership Rating
Employee Rating

Richard and Tito was a very helpful on getting New car! I would recommend to anybody More

by cruzazul43
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Wei

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Nov 17, 2022

Goudy Honda responded

Hi there cruzazul43 Congrats on the New Ride! I am happy that your experience with both Richard & Tito was a positive one. Sometime the best gifts we get are the ones we buy for ourselves!! No better time than now during the Holidays too! We hope that yo ae enjoying your Honda. Happy Holidays from me & the whole Goudy Family here! Warm Regards, Yvette Gomez Customer Relations Mon - Fri (8:30am - 5pm)

November 07, 2022

Dealership Rating
Employee Rating

This is my first time buying from here and I have to say I was extremely pleased with how well the whole process went. Irma took her time and showed me all the cars I wanted to see and answered all of my qu More

by Robert Limas
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Irma Ramirez

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Nov 09, 2022

Goudy Honda responded

Hi there Robert Limas Thank you so much for that heart warming review of our dealership. While we know there are a lot of other dealerships you could have chosen we thank you for choosing Goudy. Nothing pleases me more than to here you customers say they have had a overall positive experience while shopping with us. We look forward to having you back in the future. Warm Regards, Yvette Gomez Customer Relations Mon - Fri (8:30am - 5pm) (626) 300-4217

November 02, 2022

Dealership Rating
Employee Rating

People are pleasant but the process of leasing a car is WAY too long! I was at the dealership from 11:00 am until 6:30 pm!!! The process needs to be streamlined!! Kate my salesperson was great!!! Not pu More

by femefatale
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kate Sasomsup, Andy Doan , Also mgt

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Nov 03, 2022

Goudy Honda responded

Hi there femefatale Thank you for your review. We will definitely work on the initial overall time it takes for the entire process overall no matter how busy it gets at our dealership. On another note Congratulations on your new Honda!!!! I am happy to read you had a wonderful experience with Kate and our team here at Goudy. Hope you are out enjoying your Honda!!! Until next time happy motoring from all of us here at Goudy Honda of Alhambra! Warm Regards, Yvette Gomez Customer Relations Mon - Fri (8:30am - 5pm) (626) 300-4217

October 13, 2022

Dealership Rating
Employee Rating

Good experience at Goudy and the service is always the best since the first car I bought More

by tiffanynicole9611
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Allen Lee, Henry Fuentes

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Oct 13, 2022

Goudy Honda responded

Hi there tiffanynicole9611 Congrats on the Brand New Honda!!! Well we are thrilled that you chose to come to Goudy when deciding where to purchase your Honda. I am happy to hear you received an excellent customer experience while shopping with us. I hope that we have earned your trust and business for years to come. Happy motoring from all of us here at Goudy Honda of Alhambra. Warm Regards, Yvette Gomez Customer Relations Mon - Fri (8:30am - 5pm) (626) 300-4217

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