Toan Lam
Toan Lam at Honda Westborough

Toan Lam | Page 14

Finance Director

Honda Westborough

350 Turnpike Rd, Rte. 9
Westborough, MA 01581

5.0
260 Reviews
5.0

260 Reviews

Write a Review

260 Reviews of Toan Lam

September 27, 2021

Dealership Rating
Employee Rating

Had a great experience, was in and out in one day. Came out with a new vehicle. More

by praetor1968
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Norman Methe

Sep 28, 2021

Honda Westborough responded

Congratulations on your new car! We're so glad the Herb Chambers Honda of Westborough team could make this a quick, five-star experience! Thank you!

September 01, 2021

Dealership Rating
Employee Rating

Excellent experience. Norm, my salesman, was very pleasant and knowledgeable. I knew what I was interested in before I got there and he answered all my questions. When I picked up my car he was ext More

by Carralee49
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Norman Methe

Sep 02, 2021

Honda Westborough responded

Reading this review is one of the best parts of what we do! Thank you so much for coming to work with Norm on your new purchase! We hope you come to visit the Herb Chambers Honda of Westborough team again!

August 27, 2021

Dealership Rating
Employee Rating

None of my concerns were addressed, my car was literally looked over with zero intentions of solving legitimate issues I pointed out, my vehicle is still under factory warranty. Pointed out multiple imperfe More

by Rene.508
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Ara Tashjian

Sep 10, 2021

Honda Westborough responded

Hi Rene, We're sorry to hear you feel this way. It is never our intention to disappoint or upset our customers and we'd like to help resolve these concerns. Please contact me at your earliest convenience. Thank you, James A. Bulger - General Manager - james@herbchambers.com

Sep 18, 2021

Rene.508 responded

As I’ve stated, I will handle this myself. I will not set foot on the lot again, do not feel like getting disappointed again.

August 20, 2021

Dealership Rating
Employee Rating

Norman was fantastic. He was very knowledgeable and helpful during the whole purchasing process. We would highly recommend! More

by Jason S
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Norman Methe

Aug 23, 2021

Honda Westborough responded

Jason - thank you so much for this wonderful feedback about your experience with Norman! We appreciate you trusting the Herb Chambers Honda of Westborough team with your business and hope to see you again next time. Take care!

August 01, 2021

Dealership Rating
Employee Rating

Very professional, good communication, the process was easy, the car turn over was very thorough. Would recommend family and friends to go there. Nice dealership. More

by Karen1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex

Aug 02, 2021

Honda Westborough responded

Thank you for recommending Herb Chambers Honda of Westborough, Karen! We appreciate you as a customer!

June 11, 2021

Dealership Rating
Employee Rating

Very professional and efficient experience buying from Herb Chambers Honda. I appreciated the willingness of the team to explain all the features of the car and the consideration shown regarding all ques More

by jmi1410
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Norman Methe

Jun 15, 2021

Honda Westborough responded

We are so happy our Herb Chambers Honda of Westborough team earned your five stars. Thanks so much!

June 02, 2021

Dealership Rating
Employee Rating

Herb chamber of Westborough is one of the best car dealers. They treat me like family. I have been leasing cars from them since 2014. I always have the best experience. I want specially to th More

by Noha Hassanien
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Yang , Matt Gonyea, Randy Robinson

Jun 03, 2021

Honda Westborough responded

We are so happy to have you as part of the Herb Chambers Honda of Westborough family, Noha! Thank you for the wonderful feedback on David and our team. We'll see you next time!

May 25, 2021

Dealership Rating
Employee Rating

I was recommended by a friend Jody to this dealership and got an appointment same day to look at cars. Ara was the salesman and he was awesome. I gave him my budget and in 3 hours I was driving away with m More

by Jan
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ara Tashjian , Jody Smith

May 26, 2021

Honda Westborough responded

Thank you for the 5-star review of Herb Chambers Honda of Westborough, Jan! We are so happy your friend recommended us and we're glad we lived up to your expectations!

May 18, 2021

Dealership Rating
Employee Rating

The sales people is friendly. The buying process is was easy. They give you an options that fit your budget. Will buy another car from them in the future. More

by Sophea.81
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hilary D

May 18, 2021

Honda Westborough responded

We are so happy to hear that you had a great time working with our team at Herb Chambers Honda of Westborough! We are so proud to receive this review from you!

May 14, 2021

Dealership Rating
Employee Rating

Great experience. No pressure. Was shown all vehicle features and given time to make an informed decision. Answered questions I had regarding trade and financing More

by conpats1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Sneade , David Wyman

May 14, 2021

Honda Westborough responded

Thanks for visiting us at Herb Chambers Honda of Westborough! We greatly appreciate you sharing your positive feedback and hope to see you back soon!

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