Toan Lam
Toan Lam at Herb Chambers Honda of Westborough

Toan Lam | Page 14

Finance Director

Herb Chambers Honda of Westborough

350 Turnpike Rd, Rte. 9
Westborough, MA 01581

5.0
248 Reviews
5.0

248 Reviews

Write a Review

248 Reviews of Toan Lam

April 03, 2021

Dealership Rating
Employee Rating

We had an excellent experience with Ara at this dealership and would work with him again to buy or lease in the future. We came in with one option in mind and then he offered an alternate choice t More

by Elizabeth
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ara Tashjian , Alvin

Apr 16, 2021

Herb Chambers Honda of Westborough responded

Elizabeth - Thank you! This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. We're so pleased Ara was able to do exactly that. Thank you again and we look forward to working with you again in the future! - Herb Chambers Honda of Westborough team

March 31, 2021

Dealership Rating
Employee Rating

Dave was great with helping me get into my new Civic and Mike was just as great getting me to a price point that worked for me. In finance, Toan remembered me from my previous lease signing and did a great More

by Kelsey S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Kelley, David Sneade

Apr 15, 2021

Herb Chambers Honda of Westborough responded

Kelsey S - Thank you for taking the time to post such great comments about your experience with Dave, Mike and Toan. We work very hard to provide our guests with exceptional customer service, and it is always a delight to read that our team members are exceeding our customers' expectations. Thank you for your business and for taking the time to let us know about your experience with our team! - Herb Chambers Honda of Westborough team

March 02, 2021

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Employee Rating

James and his team are always great would not use anyone else!! James has always helped out when purchasing our vehicles so why change if it ain’t broke don’t fix it! In my eyes He and his team is the BEST More

by Jahso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James A. Bulger

Mar 18, 2021

Herb Chambers Honda of Westborough responded

Jahso - Thank you! It is a pleasure to read about your buying experience with us. Our top priority is delivering flawless customer service. It's so nice to know that our team is always able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this wonderful review and we look forward to seeing you again in the future! - Herb Chambers Honda of Westborough team

February 23, 2021

Dealership Rating
Employee Rating

I dealt with Jim and Sean in purchasing our new Odyssey and they were excellent and knowledgable. Additionally, i felt they would bend over backwards to help us. This is the 2nd Honda i have purchased from More

by Jrhebble
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James A. Bulger , Sean Schurman, Jody Smith

Feb 24, 2021

Herb Chambers Honda of Westborough responded

Jrhebble - Thank you! The return of a previous customer is the ultimate compliment! We are very flattered and we value your loyalty to our team. Jim and Sean are exceptional and we truly value them. Thank you for your continued business and please let us know if there is anything we can help you with. Enjoy your new Odyssey! - Herb Chambers Honda of Westborough team

February 16, 2021

Dealership Rating
Employee Rating

Whenever I go to the honda for the service the Randy at honda always treated me nicely like we are one big family. Always happy to go to Honda in Westboro More

by Kristy Ta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Randy Robinson

Feb 23, 2021

Herb Chambers Honda of Westborough responded

Kristy Ta - Thank you for taking the time to share your experience! We're thrilled that you enjoyed working with Randy, he's certainly a wonderful asset to our team. If there's ever anything more that we can assist you with, please don't hesitate to ask! - Herb Chambers Honda of Westborough team

January 03, 2021

Dealership Rating
Employee Rating

This was our first experience at this dealership and it was truly an excellent one. From start to final purchase while working with David S. our salesman, we also met Mike, the sales manager, James, the g More

by Frank and Kathie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Kelley, David Sneade, James A. Bulger , Randy Robinson

Jan 05, 2021

Herb Chambers Honda of Westborough responded

Frank and Kathie - Thank you so much for your kind words and we truly appreciate the opportunity to earn your business! Our team works extremely hard to make each and every customer feel comfortable, confident and at ease and we're so happy you experienced this. Thank you for your business and we look forward to serving your automotive needs for many more years to come! - Herb Chambers Honda of Westborough team

December 27, 2020

Dealership Rating
Employee Rating

Manny is a great worker and we appreciated his know and efforts. John Bourke 🙏 Thank you so very much Manny you went over and beyond. More

by jbourke04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James A. Bulger , Manuel Soto

Dec 29, 2020

Herb Chambers Honda of Westborough responded

jbourke04 - Thank you so much for your feedback on your recent experience with us here at Honda Westborough! We work very hard to make sure that we deliver a quality buying experience that exceeds expectations. Manny and John are a true testaments to that. Feel free to stop in anytime if you need assistance reviewing any of the features on your Honda, we're always happy to help! Herb Chambers Honda of Westborough team

December 22, 2020

Dealership Rating
Employee Rating

good process, Everyone involved was professional. this is my 3rd car I have bought from Herb Chambers and I will come back again. Thanks. Have a good Holiday More

by michael.cannon_2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Norman Methe , Dan Saucier

Dec 29, 2020

Herb Chambers Honda of Westborough responded

michael.cannon_2 - Thank you for taking the time to write this review. We appreciate your business and your loyalty! Congratulation to you on your new car! We can’t wait to see you again, and please let us know if there is anything else we can do for you! - Herb Chambers Honda of Westborough team

November 19, 2020

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Employee Rating

Sales rep David Yang is the best! He is not pushy and strives for what you are looking for in a used vehicle! The dealership was very clean with hand sanitizer everywhere and I felt very comfortable meet More

by Purplelightwind
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Yang , Matt Gonyea

Dec 15, 2020

Herb Chambers Honda of Westborough responded

Purplelightwind - Wow, thank you for the wonderful review! We're so glad to know David was able to provide you with such a positive buying experience. We always strive to make our customers feel as comfortable as possible, and it's great to hear we are succeeding! Please come back to see us again and happy driving! - Herb Chambers Honda of Westborough team

November 15, 2020

Dealership Rating
Employee Rating

Both Steve and Norman were great to work with. No pressure. This was our 5th Honda. Very pleased with the dealership and the Honda quality. More

by Rlcrandall
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Norman Methe , Stephen Santo

Dec 11, 2020

Herb Chambers Honda of Westborough responded

Rlcrandall - Thank you for sharing this great feedback. We're so happy to know that Steve and Norman were able to assist you with your 5th Honda purchase! Thank you for sharing and we look forward to providing you with 5-Star service again in the future! - Herb Chambers Honda of Westborough team

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