Toan Lam
Toan Lam at Honda Westborough

Toan Lam | Page 24

Finance Director

Honda Westborough

350 Turnpike Rd, Rte. 9
Westborough, MA 01581

5.0
260 Reviews
5.0

260 Reviews

Write a Review

260 Reviews of Toan Lam

October 25, 2017

Dealership Rating
Employee Rating

Immaculate Super helpful, friendly & accommodating! I definitely would recommend this dealership. If you like great service, amazing atmosphere and free coffee More

by Jayle94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John nguyen

Oct 25, 2017

Honda Westborough responded

Thank you, Jayle! We take pride in providing exceptional customer service and I'm so happy to know Toan and John were able to do exactly that. Thank you for your comments and enjoy your new vehicle! Best, Adam Tremblay, General Manager

October 23, 2017

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New lease Norm made this experience so relaxed & easy. All questions were answered. I drove out of the dealership with a smile on my face! Thank you, Norm! More

by Marmy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Norman Methe

Oct 23, 2017

Honda Westborough responded

Thank you! We trust you are enjoying your new Honda and we look forward to the opportunity to serve your automotive needs for many more years to come! Thank you for sharing your story. Best, Adam Tremblay, General Manager

October 21, 2017

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Happy customer Toan and David were absolutely wonderful to me! Toan advised me of everything and was spot on during the whole process. Thanks again to the both of More

by Bridget22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Yang

Oct 22, 2017

Honda Westborough responded

Thank you, Bridget! David and Toan are valued team members and your feedback is a testament to their commitment to providing exceptional customer service. Thank you again for your business and we hope to serve your automotive needs for many more years to come. Best, Adam Tremblay, General Manager

October 19, 2017

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Excellent hassle-free experience! Stopped by yesterday to look at a Ridgeline for my Dad...walked into showroom and saw a beautiful demo 2017 Accord Touring with every option.he had to More

by jbenedetto
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ken Natanel

Oct 19, 2017

Honda Westborough responded

Thank you so much for taking the time to give us positive feedback! We make every effort to provide the very best customer service. Hearing from our guests that we have succeeded in this endeavor is always gratifying! We value your family's business and look forward to serving your automotive needs for many more years to come! Best, Adam Tremblay, General Manager

October 05, 2017

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I did not have service, I bought a new car. We had a new salesman who was in training who despite being new asked all the right questions and got me to the car I wanted. More

by Ruth silva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 05, 2017

Honda Westborough responded

Thank you, Ruth! We strive to provide a 5-Star experience so it's rewarding to hear that our team is delivering. We wish you many miles of enjoyment with your new Honda. Best, Adam Tremblay, General Manager

September 28, 2017

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Service center preps new car My wife and I were looking for a new car, in the smaller SUV class. Upon entering the showroom, we were met by David Yang who showed us the Honda CRV More

by spike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Yang , Francis Sebelon

Sep 28, 2017

Honda Westborough responded

Thanks so much for leaving us a review! We'll be sure to tell David, Toan and Francis what a great job they are doing! Many thanks and happy driving! Best, Adam Tremblay, General Manager

September 04, 2017

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Purchase new car This is our second new purchase from this dealership. Our son's new Honda is wonderful. It is exactly what he wanted. We will be back! More

by cheryl connolly
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Peter DiPersia, Dean Kattan

Sep 05, 2017

Honda Westborough responded

Thank you, Cheryl, for taking the time to share you and your son's experience with us here at Herb Chambers Honda of Westborough! We thank you for your business and look forward to serving your automotive needs for many more years to come! Best, Peter DiPersia, General Manager

September 02, 2017

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Great experience overall David was great. Explained things well. Answered all our questions and was very patient. Dealership clean and well organized. Toan was also very perso More

by Arnold
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Yang , Ashley Brogan

Sep 05, 2017

Honda Westborough responded

Thank you for taking the time to share this fantastic review! We value your business and look forward to serving your automotive needs for many more years to come! Best, Peter DiPersia, General Manager

August 27, 2017

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Made car buying experience easy. Norm made our car buying experience easy. We went in knowing what Honda CRV that we wanted and what we wanted to pay. Norm was a great salesman and go More

by bardon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Norman Methe

Aug 28, 2017

Honda Westborough responded

Thank you! It is always rewarding to receive great feedback like this and we really do appreciate you taking time out to review Norm and Toan. Thank you for your business and we look forward to welcoming you back in the future. Best, Peter DiPersia, General Manager

August 25, 2017

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Employee Rating

employees Congratulation you have good employees working for you. They're very nice. Car is no good however. I just brought it home and it already has problems. More

by Honda CR-V 2017
Recommend Dealer
Yes

Other Employees Tagged: Ken Natanel, John Nguyen

Aug 25, 2017

Honda Westborough responded

I appreciate your recommendation of our employees. I'm disappointed to know things aren't going as well with your Honda. I will be looking into this matter at once and reaching out. Best, Peter DiPersia, General Manager