Toan Lam | Page 24

Quick and easy, love the car The fastest and easiest purchase we ever made. Everything was well prepared and ready for us. Norman was great and handled everything, Toan was helpfu The fastest and easiest purchase we ever made. Everything was well prepared and ready for us. Norman was great and handled everything, Toan was helpful and explained the process as we went through it More

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Salesman David Yang was very helpful and went out of his way David Yang made our purchase very easy and enjoyable. He did everything and more than was expected. Had to transfer plates and he made it happen. David Yang made our purchase very easy and enjoyable. He did everything and more than was expected. Had to transfer plates and he made it happen. More

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David Yang, great guy. If you have any anxiety regarding purchasing a car, please go meet David Yang. I want to thank David Yang, for handling and helping me trade in my If you have any anxiety regarding purchasing a car, please go meet David Yang. I want to thank David Yang, for handling and helping me trade in my car and purchase a new car from him. My circumstance was a bit complicated due to certain personal limitations and other factors. It provided the dealership an opportunity to really show their strength in customer service and willing to satisfy my needs as well as gain my confidence. They did this by coming together over multiple teams and David's ability to pull in the right resources at the right time. Manager, Chris Fasano got involved and helped me with some concerns and provided me with the necessary options and confidence to move forward. Finance, Toan Lam provided a "no pressure" more factual approach and provided me with some very fair and reasonable options during the paperwork sign process. Thank you David, Toan and Chris for pulling together and helping me purchase and Abby Hermanson for helping when i returned for some post-purchase service needs. I would purchase another car from David Yang. More

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Great buying experience! Had a great experience buying a 2014 Pilot this past weekend. From the moment I walked in the entire process took less than two hours! I worked wit Had a great experience buying a 2014 Pilot this past weekend. From the moment I walked in the entire process took less than two hours! I worked with Sean S. who was very helpful and easy to work with. Sean answered all the questions I had and was more than happy to do so. I came in with my own financing already in place, but Toan in the finance department was able to find me a rate almost 2% lower! Toan was great, made sure to explain everything and he had no problem when I declined most of the extras. I also have to give credit to Camille E. who did a nice job handling all my concerns and questions before I even came into the dealership. The car was ready for me the next day, including the inspection and registration... the whole thing could not have been any easier... no games, no pressure, just good people! More

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Excellence When come in for services I always request Randy (CSA) and Steve Dunbar (Technician) as they are so friendly and excellent customer service and gives When come in for services I always request Randy (CSA) and Steve Dunbar (Technician) as they are so friendly and excellent customer service and gives excellent service. Also i was there for my 11:45 am appointment, ai was out in a few minutes past 1 hour. Steve always takes a few minutes out of his busy schedule to come out for a friend smiles, hellos and hugs. Makes my whole day. Randy is always spot on with his customer service and friendliness and excellence in customer service. They both are my to go guys there at HC Honda. More

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Great Service I've always get great service here. Fast, friendly, and very knowledgeable.This dealership is always professional .from sales to service. Great deal I've always get great service here. Fast, friendly, and very knowledgeable.This dealership is always professional .from sales to service. Great deals great service only place to go for a Honda. More

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Good buying experience Friendly, helpfull staff. Eric was pleasant to deal with and made it a smooth, easy, transaction. I was pleased with my overall experience there. I wo Friendly, helpfull staff. Eric was pleasant to deal with and made it a smooth, easy, transaction. I was pleased with my overall experience there. I would recommend. More

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Professional and Informative I decided this morning that I wanted to trade in my 2010 Honda CR-V for a new car. On entering the dealership and greeted by the receptionist, I was I decided this morning that I wanted to trade in my 2010 Honda CR-V for a new car. On entering the dealership and greeted by the receptionist, I was introduced to Tyler Hopkins. After talking and asking my desires on a new car, Tyler found the exact vehicle that would meet my needs. We went for a test drive and Tyler filled me in on all the updates to the CR-V since my last purchase. We then started to fill out all the necessary paperwork and Tyler took the time to explain everything in this process. I had to wait only a few moments before Toan Lam introduced himself and off we went to finalize all the financial aspects of my purchase. He, too, was very informative, explaining things as we went along. Before I knew it, all the paperwork was complete and Tyler brought me out to my new car. He explained everything in detail and asked if I had any additional questions. I then had the pleasure of meeting the General Sales Manager, Robert Phillipo, who wanted to make sure my experience met all my expectations. I assure him that it was a pleasure working with Tyler and Toan and that I would gladly refer all my friends to this dealership for their future purchases. Thank you for a wonderful day. More

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Matt Strong was terrific! We recently bought a Honda Fit from Herb Chambers of Westboro. Matt Strong was the salesman and he was fantastic every step of the way! He clearly l We recently bought a Honda Fit from Herb Chambers of Westboro. Matt Strong was the salesman and he was fantastic every step of the way! He clearly laid out all options, was very knowledgeable of the vehicles and was very prompt with every interaction we had. Matt even replied to emails and texts when we didn't realize it was his day off! Toan from finance was quick, personable and thorough. More

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Great customer service I recently purchased a used BMW from the Westborough Honda dealership. Toan Lam was the finance manager I dealt with and was very helpful and professi I recently purchased a used BMW from the Westborough Honda dealership. Toan Lam was the finance manager I dealt with and was very helpful and professional. Matt Strong was the salesperson who walked me through the process and stood by me when there was a delay in getting the car to me; he called me regularly and helped get me compensation for the delay. A truly dedicated individual who I would not hesitate to deal with again. Thanks! More

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