Toby Peña | Page 2

Amazing car buying experience! Toby was friendly and helpful, he explained every step throughout the process. From start to finish everything was beyond expectation. Toby was friendly and helpful, he explained every step throughout the process. From start to finish everything was beyond expectation. More

by ncruz_89 Verified Customer Verified Customer

Report | Print

Toby Pena was a great person to deal with he listened to all my concerns and wants when we bought our rouge he made it so easy I would definitely recommend buying a car here all my concerns and wants when we bought our rouge he made it so easy I would definitely recommend buying a car here More

by dugre9686 Verified Customer Verified Customer

Report | Print

Tony pena was my salesman Great service good selection of vehicles very helpful and thorough service center highly recommend vehicles very helpful and thorough service center highly recommend More

by Trevor82121 Verified Customer Verified Customer

Report | Print

Top Notch Service! Had an issue with my new car and they took care of that Immediately! I am Very Happy with Merchant's ! Will recommend to all family and friends . Wi Had an issue with my new car and they took care of that Immediately! I am Very Happy with Merchant's ! Will recommend to all family and friends . Will do business with Merchants for years to come ! Absolutely.. Including using Service dept for all my future maintenance needs ! Merchants , You All are Awesome 👌 Thank You for A Great Experience 👍 More

by Divagalour Verified Customer Verified Customer

Report | Print

My first visit was awful. It was with a different person. My second time going to the dealership was great. I talked things over with Toby and he was very helpful, kind, patie It was with a different person. My second time going to the dealership was great. I talked things over with Toby and he was very helpful, kind, patient, thorough, and he was genuinely happy when I signed paperwork for a new vehicle. I recommend Toby to everyone. Thank you Toby. You rock!!!! More

by meahemery Verified Customer Verified Customer

Report | Print

I purchased a car on 11/25/23 and it's 12/11/23 and we are having issues with the car not shifting and alot of bouncing/play in the rear end. We paid 21k for it and got a statement from the finance compan are having issues with the car not shifting and alot of bouncing/play in the rear end. We paid 21k for it and got a statement from the finance company saying we are paying 49k at 20% for 6 years. I got screwed as I was a first time buying a new new car.... I called them 12/9 told them I wanted out of this car i was told I can't trade it in or give it back that I'm stuck with it.. that all they can do is have it looked at. I wanted to test drive more cars but was rushed into this car and I should have stuck my ground!!! More

by Fahliesha Verified Customer Verified Customer

Report | Print

Need to pay attention to customer at time of purchase and not leave them alone while you tend to others needs. not leave them alone while you tend to others needs. More

by ARL2755 Verified Customer Verified Customer

Report | Print

Toby was experienced and made for a very positive experience in the purchase of my van. He helped overcame an obstacle to make the transaction happen. experience in the purchase of my van. He helped overcame an obstacle to make the transaction happen. More

by cjjm15 Verified Customer Verified Customer

Report | Print

Our car wasn’t washed or detailed at all. Windows are filthy, dashboard dusty and dirty, 1/4 tank of gas when we were told it would be 1/2 full. The wheels look like they’ve never even seen a Windows are filthy, dashboard dusty and dirty, 1/4 tank of gas when we were told it would be 1/2 full. The wheels look like they’ve never even seen a car wash. Sticker left on the inside of the windshield. So disappointing! More

by KSEMAE Verified Customer Verified Customer

Report | Print

Very accommodating to my preferences regarding wanting a new car, plus nice customer service from Tobi and the guy who did my warranty! new car, plus nice customer service from Tobi and the guy who did my warranty! More

by loebmaia Verified Customer Verified Customer

Report | Print