Todd Ackley | Page 23

I would highly recommend Subaru of Surprise! Working with Marc Stephenson was painless and an overall great experience. I appreciated that Marc listened to what we were looking for and was able Working with Marc Stephenson was painless and an overall great experience. I appreciated that Marc listened to what we were looking for and was able to get us everything on our list plus more! After recently buying another vehicle with a different dealership I was frustrated with all of the hidden fees and lack of transparency, but this was not the case at Subaru of Surprise. It was nice to have honesty and all pricing up front. Hands down the best customer service! Go see Marc, you'll be glad you did! More

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Everyone was great. Place was very clean and people looked like they were happy working there. Place was very clean and people looked like they were happy working there. More

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I will only ever deal with Subaru Superstore of either Chandler or Surprise. Because neither had the new vehicle I needed, I reached out to several other Subaru dealers. One dealer had huge markups and Chandler or Surprise. Because neither had the new vehicle I needed, I reached out to several other Subaru dealers. One dealer had huge markups and dealer installed items which were mandatory even though I did not want them and large deposits were required to “hold” a vehicle. Another dealer had a mix-up as to whether or not a used car was certified which ended up pitting one salesperson against another. Throughout the process of trying to find a new car, David Castillo kept in touch with me. And when a customer cancelled an order, he immediately let me know. There was never any pressure, the full price was disclosed and the markups were very few and inexpensive. He was always there to answer my questions and return phone calls. The two Superstores worked in tandem cooperating with each other, each trying to help me the customer find what I wanted. And as I learned from visiting other types of car dealers, huge markups and dealer add-ons for both new and used cars are the norm rather than the exception. So Subaru Superstore truly does stand out as an excellent place to buy a car. More

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Very friendly and easy to work with. They also don’t play games when it comes to working on a deal. They also don’t play games when it comes to working on a deal. More

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Kyler is a very knowledgeable salesman who takes the time to answer all of your questions. He is a genuine person who is very patient. He is not a high pressure salesperson. I definitely felt comfortable dea to answer all of your questions. He is a genuine person who is very patient. He is not a high pressure salesperson. I definitely felt comfortable dealing with him. I hate buying cars, but I would buy another one from him. More

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Pleasant, efficient and helpful to work with. I would recommend to family and friends. Very happy with my purchase. I would recommend to family and friends. Very happy with my purchase. More

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Nice and easy, fast, best dealership I've worked with or witnessed. They were accommodating for me to find the best price that was comfortable for me. witnessed. They were accommodating for me to find the best price that was comfortable for me. More

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Every part of this experience was top notch. I have had PLENTY of poor experiences with dealers and been mislead countless times, but Travis and Todd in the finance department exceeded my expec I have had PLENTY of poor experiences with dealers and been mislead countless times, but Travis and Todd in the finance department exceeded my expectations. More

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We had a great experience in purchasing our 2022 Outback. David and the rest of the team at Suprise Subaru took great care of us and ensured a quick transaction after our ride up from Tucson to purchase the David and the rest of the team at Suprise Subaru took great care of us and ensured a quick transaction after our ride up from Tucson to purchase the vehicle. I would definitely recommend David and Subaru Superstore of Surprise to anyone looking to purchase a Subaru. More

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Had an exceptional experience buying a car from Subaru Superstore of Surprise. They were straight with me throughout the whole deal. Stuck with our agreed price. And had me in and out the door in less tha Superstore of Surprise. They were straight with me throughout the whole deal. Stuck with our agreed price. And had me in and out the door in less than 3 hours. David Castillo and the rest of the team knew what they were doing and knew how to make the customer happy. Never hid anything from me, and for that I will most certainly get in touch with them the next time I, or someone I know, is looking for a car. More

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