342 Reviews
Write a Review342 Reviews of Todd Ackley
July 10, 2021
"VALUED", that is how Subaru Superstore of Surprise made my wife and I feel! We were referred to the dealership through Costco Auto Program. Mike was the designated Costco Salesman at the dealership. He my wife and I feel! We were referred to the dealership through Costco Auto Program. Mike was the designated Costco Salesman at the dealership. He reached out and introduced himself through both an email and phone call within minutes of us submitting our inquiry online. He was so attentive to our questions and communicated to us often before we made the long trek to Surprise. His knowledgeable, no pressure demeanor was a breath of fresh air, compared to other dealers we had visited. While we waited to go into the finance office, Mark Mauer the GM at the dealership, came over to us and actually sat down and thanked us for our business. That was a first for us...as other dealer GM's never gave us that courtesy. Todd in finance, made the loan financing a breeze. We ordered some extra add-ons from parts, and Markos took great care of us! What a pleasurable experience from beginning to end! More
Other Employees Tagged: Markos Mylonas, Mark Mauer , Michael Arencibia
July 10, 2021
AMAZING OVERALL EXPERIENCE! Mike A. was attentive to our inquiry regarding a used Subaru we saw online. Mike provided outstanding communication about the car. Sending actual pictures of the vehicle to us inquiry regarding a used Subaru we saw online. Mike provided outstanding communication about the car. Sending actual pictures of the vehicle to us by text, before we made the hour drive to Surprise. We weren't disappointed with making the drive! Mark, the GM greeted us and thanked us for our purchase! Todd in Finance, made the paperwork fast & easy. Customer Service at its' best!!! More
Other Employees Tagged: Markos Mylonas, Mark Mauer , Michael Arencibia
July 10, 2021
I walked in just to look at new cars mainly because my son recommended Subaru. There was only one vehicle that filled the bill of what I wanted but it wasn't the right color. I will hand it to the sales m son recommended Subaru. There was only one vehicle that filled the bill of what I wanted but it wasn't the right color. I will hand it to the sales manager and the sales associate that they went all out to find what I wanted. They did find a vehicle at another dealership after a great deal of effort.. These folks really put an effort into finding what I wanted, no pressure or sales pitches. Travis, the sales associate I had the pleasure of dealing with, is a fine young man who knows his product. He was interested in finding what I wanted.The staff were first rate and I appreciate their aggressiveness in finding the right car. Thanks! More
Other Employees Tagged: Travis Gudknecht
July 06, 2021
Dave is the car sales person you WANT to work with! He was personable, honest, no BS, and very attentive. Always responding to my questions timely and knowledgeable! 10/10 would recommended him and Subaru was personable, honest, no BS, and very attentive. Always responding to my questions timely and knowledgeable! 10/10 would recommended him and Subaru of Surprise! I enjoyed the process and absolutely love my new Crosstrek! More
Other Employees Tagged: David Castillo
June 12, 2021
Kyler is very knowledgeable and friendly. He made it easy to buy a car. No pressure buying experience. The store was very clean and organized. Would shop there again. Thank you to buy a car. No pressure buying experience. The store was very clean and organized. Would shop there again. Thank you More
Other Employees Tagged: Kyler Schmied
June 04, 2021
I’m so happy with my car, with the service from everyone involved with helping me get my new Forester! I love it! Hoopty Do for my Subaru! involved with helping me get my new Forester! I love it! Hoopty Do for my Subaru! More
Other Employees Tagged: David Castillo , Kyler Schmied
May 30, 2021
I had to travel 90 miles for the truck I wanted and the deal involved multiple trades. Dave Castillo was great every step of the way and the deal was completed quickly and efficiently. Great communication deal involved multiple trades. Dave Castillo was great every step of the way and the deal was completed quickly and efficiently. Great communication and a great team. Definitely worth the drive. I highly recommend this dealer, they are great. More
Other Employees Tagged: David Castillo
May 29, 2021
Great price on a beautiful car. Kyler helped us from start to finish. He was very knowledgeable of all the cars in the new and used section. I highly recommend him. start to finish. He was very knowledgeable of all the cars in the new and used section. I highly recommend him. More
Other Employees Tagged: Kyler Schmied
May 29, 2021
100% I would buy a car again from David. He was friendly and amazing to work with. Especially as a first time car buyer it was overwhelming and nerve wrecking but he was patient with me and answered all my and amazing to work with. Especially as a first time car buyer it was overwhelming and nerve wrecking but he was patient with me and answered all my questions and made the whole process pleasant. More
Other Employees Tagged: David Castillo
May 26, 2021
Travis got me the Subaru Forester I wanted! He trailered the vehicle to the dealership which was great. He was very professional and honest. Everything went very smoothly and we would definitely recommend t the vehicle to the dealership which was great. He was very professional and honest. Everything went very smoothly and we would definitely recommend this dealership to anyone. More
Other Employees Tagged: Travis Gudknecht

