Todd Ackley | Page 28

Getting a new car is supposed to be exciting however the issues with supply chain in 2021 made the process arduous. Kyler and the team at Surprise Subaru were amazing. They did everything to get my family i issues with supply chain in 2021 made the process arduous. Kyler and the team at Surprise Subaru were amazing. They did everything to get my family in the right car and we are so appreciative. When shipping delayed our delivery, Kyler was prompt, responsive and supportive. My next Subaru will be coming from Surprise Subaru! More

Print

I did not even come in to purchase a car Kyler and sales manager did an excellent job selling me on Subaru!! manager did an excellent job selling me on Subaru!! More

Print

Subaru Superstore Surprise never disappoints. Kyler did exceptionally well communicating with me and updating me 100%. Highly recommend!! And I love my new Crosstrek Sport!! exceptionally well communicating with me and updating me 100%. Highly recommend!! And I love my new Crosstrek Sport!! More

Print

Kyler was awesome. He made sure to give me regular updates and was responsive to all my questions. He really knows the product. I used to supervise in my job and Kyler is the kind of person I’d want o updates and was responsive to all my questions. He really knows the product. I used to supervise in my job and Kyler is the kind of person I’d want on my team. He went above and beyond. More

Print

Great place to buy a car. Customer service was excellent!! Thank you for my new car!! excellent!! Thank you for my new car!! More

Print

Kyler was so patient to help me learn and understand my new car. I could tell he cared. I felt a lot of freedom (no pressure) and a lot of respect. new car. I could tell he cared. I felt a lot of freedom (no pressure) and a lot of respect. More

Print

Kyler is awesome to work with. Unlike other Sales reps Kyler is awesome to work with. Unlike other Sales reps that contacted me non-stop. Kyler respected my time and did not flood my in box txt message Kyler is awesome to work with. Unlike other Sales reps that contacted me non-stop. Kyler respected my time and did not flood my in box txt messages or voicemail with “what can I do to get you to buy X car today!” Just an occasional hi just checking back… as in 2 messages in 60 days VS 5 a day. Also unlike other dealers they have no BS up front pricing… even on the Much sought after WRX STI with no Market Adjustment $5000 dealer fee etc. If other dealers just treated their customers this way… I think customer relations would be mostly positive VS the negative we all have of most of them. If you are looking for a positive experience on the purchase of your next Subaru I can’t recommend him and his store enough. Definitely with the drive. More

Print

Our salesman, Travis, was so patient, helpful and knowledgeable. He waited while I drove multiple cars and even went back and drove some of them again. He answered all our questions and was very help knowledgeable. He waited while I drove multiple cars and even went back and drove some of them again. He answered all our questions and was very helpful in purchasing our new vehicle. More

Print

Kyler (and everyone we interacted with, actually) was very helpful, patient, and genuinely pleasant to work with. We drove out from the east valley and it was well worth it to drive passed other dealersh very helpful, patient, and genuinely pleasant to work with. We drove out from the east valley and it was well worth it to drive passed other dealerships closer by. Our experience was car shopping as it should be - no hidden fees/dealer add-ons, etc. - and they worked with us, respecting our budget and time. More

Print

David and the entire staff was friendly, proficient with my time, and gave an amazing experience overall. I think i will stay with Subaru Superstore of Surprise for decades to come. my time, and gave an amazing experience overall. I think i will stay with Subaru Superstore of Surprise for decades to come. More

Print