342 Reviews
Write a Review342 Reviews of Todd Ackley
May 13, 2021
David got me in my new Subaru Outback in under two hours! Loving the Outback and can't wait to camp with it this Summer. Loving the Outback and can't wait to camp with it this Summer. More
Other Employees Tagged: David Castillo
May 05, 2021
Everyone here was super friendly and beyond helpful. Our salesman, Bradley, went above and beyond to help us get into the right car for our budget and our family. salesman, Bradley, went above and beyond to help us get into the right car for our budget and our family. More
Other Employees Tagged: Bradley Evertsen
May 03, 2021
I recently purchased a Forester-Touring Subaru from Subaru Superstore Surprise. Basilio Gomez was Outstanding representing this company. Basilio is well trained, an asset to this store. He was friendly Subaru Superstore Surprise. Basilio Gomez was Outstanding representing this company. Basilio is well trained, an asset to this store. He was friendly, very professional, interested, respectful of listening and understanding what I was looking for in a vehicle. Basilio was very helpful in showing the features that were very important to me. Basilio continued to be professional by not putting any pressure on me for a hard sale. He was very pleasant to work with and very knowledgeable about the vehicles I looked at and the process of purchasing this vehicle. I was happy with the fair final price, including trade in value. Basilio followed up with a couple of texts to see if I was still happy with this vehicle, encouraging me to contact him or this store with any questions I may have. I would highly recommend working with Basilio Gomez and his associates at Subaru Superstore Surprise, Surprise Arizona! More
Other Employees Tagged: Basilio Gomez *****
May 03, 2021
Wonderful Dealership and Customer Service. They made buying a Subaru a fantastic experience. Kyler Schmied did an excellent job getting me into the right vehicle that met all my needs. Kyler went abov buying a Subaru a fantastic experience. Kyler Schmied did an excellent job getting me into the right vehicle that met all my needs. Kyler went above & beyond to make the buying experience a great one. More
Other Employees Tagged: Bradley Evertsen, Jonathan Hennke, Kyler Schmied
May 02, 2021
I’ve purchased multiple cars in my life and this was the easiest one I’ve ever had. Everyone here is genuinely very nice. There was no haggling, no hidden fees, no pushy salesman, no shady financing. It was easiest one I’ve ever had. Everyone here is genuinely very nice. There was no haggling, no hidden fees, no pushy salesman, no shady financing. It was fast, and easy. Would 100% recommend for anyone who wants a Subaru! More
April 19, 2021
World Class experience- Worth the drive from Scottsdale. Our car buying experience was excellent from the moment we were greeted, the selection and negotiation, to the post sale follow up and service. Our car buying experience was excellent from the moment we were greeted, the selection and negotiation, to the post sale follow up and service. The selection of vehicles was superior, the knowledge of the staff excellent, and the level of comfort through the entire experience continued to build. We will be lifelong customers. David Castillo deserves special call out for those buyers who get to work with him. More
Other Employees Tagged: David Castillo , Charles Inman
March 16, 2021
David made the process easy and very much enjoyed our experience with the Surprise Subaru family. I know I will refer friends and family to this dealership. experience with the Surprise Subaru family. I know I will refer friends and family to this dealership. More
Other Employees Tagged: David Castillo
March 15, 2021
Bradley, Jon, Todd - you guys rock! Best car buying experience EVER!!! Thank you all for taking such good care of us! If anyone out there is looking for a Subaru, this is where you should go. These experience EVER!!! Thank you all for taking such good care of us! If anyone out there is looking for a Subaru, this is where you should go. These guys are awesome! More
Other Employees Tagged: Bradley Evertsen, Jonathan Hennke
March 04, 2021
I can't even begin to explain how satisfied I am with the service provided by this team. I leased a Subaru Impreza 3 years ago and had excellent service. I was able to participate in a new graduate program t service provided by this team. I leased a Subaru Impreza 3 years ago and had excellent service. I was able to participate in a new graduate program that helped me with my first car! I fell in love with the vehicle, however, it was too low. Now that my lease was ending, I decided on exactly what I wanted and I knew I wanted to own my next vehicle. Kyler helped me find my Crosstrek! I'm madly in love with it. The service provided was amazing, and as a loyal customer, the sales manager added huge discounts to my vehicle. They helped me plan around my finances, and gave me information that helped me save money. I am so thrilled to be a Subaru customer and I am happy with this excellent team!!! Keep up the great work! :D More
Other Employees Tagged: Charles Inman, Kyler Schmied
March 02, 2021
From the very beginning the rep was honest, transparent and did everything to go above or beyond the minimum call of duty! I expected a hassle or a long drawn out process. Not only did I never leave my co and did everything to go above or beyond the minimum call of duty! I expected a hassle or a long drawn out process. Not only did I never leave my couch and never leave my home but the car was delivered to my doorstep and paperwork was simple and ready to be signed! The Rep Michael Arencibia truly went above what we expected. Thank you Costco & Subaru! You have now made the customer satisfaction guarantee a real experience! Matt & Felicia Arizona 03/02/2021 More
Other Employees Tagged: Michael Arencibia

