342 Reviews
Write a Review342 Reviews of Todd Ackley
March 07, 2025
I came home with a safe, beautiful Forester! Noah was attentive, professional, and kind. He went above and beyond to be sure I was taken care of., answering my questions and concerns before an Noah was attentive, professional, and kind. He went above and beyond to be sure I was taken care of., answering my questions and concerns before and after the sale. The sales and finance managers were also pleasant to work with. Thank you! More
Other Employees Tagged: Jonathon Inzunza , Noah
February 16, 2025
Everyone was amazing! They went out of their way to work with me on what I needed and wanted. I was able to fill out all of my paperwork online so the process to pick up m They went out of their way to work with me on what I needed and wanted. I was able to fill out all of my paperwork online so the process to pick up my keys was easy! Jonathan, George, and Alex were a huge help! Alex did a great job quickly going over the important things on my new vehicle as I have a newborn baby and was very limited on time. He also set my first service appt for my new vehicle! Mark Mauer was a huge help getting everyone on the same page to take care of me. Highly recommend this store for vehicle purchases and I look forward to brining my car in for its first service! More
Other Employees Tagged: Mark Mauer, George Palmer, Ronnie Ramirez, Jonathon Inzunza, Garrett Bublik, George Aguirre , Tina Dillon, Charles Inman, Alexander Milkman
February 12, 2025
Good selection, great service and vehicle buying experience, Everyone from the Manager to the Sales person and Finance officer were great to work with. This is our second Subaru Vehicle purchase fro experience, Everyone from the Manager to the Sales person and Finance officer were great to work with. This is our second Subaru Vehicle purchase from this dealership and I will continue to buy from them in the future. More
Other Employees Tagged: Ronnie Ramirez , Tina
January 10, 2025
Could not recommend this dealership or team enough! We worked with Doug and Alex and they were so great from start to finish. From answering all our questions to personally delivering our car to our ho We worked with Doug and Alex and they were so great from start to finish. From answering all our questions to personally delivering our car to our home, they truly made buying our first car a great experience. Subaru is very thorough in making you feel comfortable with the purchase and all aspects of your vehicle before you leave. More
Other Employees Tagged: Doug Konieczny
January 05, 2025
They went above and beyond to help me buy the car, even picking me up in Tucson! The dealership experience was friendly and efficient. I would definitely buy there again! picking me up in Tucson! The dealership experience was friendly and efficient. I would definitely buy there again! More
Other Employees Tagged: Alexander Milkman, Charlie, Brown
January 02, 2025
Great service and dealership. Thank you so much Alex and Mark. I love my car. Thank you so much Alex and Mark. I love my car. More
Other Employees Tagged: Mark Mauer , Alexander Milkman
December 31, 2024
Went to a few dealers looking for a Forester and found pricing to be similar but was most impressed with the customer service aspects! Dave Castillo was always available, answered the phone, answered all pricing to be similar but was most impressed with the customer service aspects! Dave Castillo was always available, answered the phone, answered all questions and was very knowledgeable about the car we were looking for. This was all over the phone initially so we set up an appointment to go to the dealership. Every staff member encountered was exceptional. We ended up buying the vehicle and the process was quick and seamless. We were introduced to the service manager personally for service needs down the road, there were some bonuses to buying specifically at that dealership, which were very impressive, and they even had a person call us to set up an appointment to go over all the details of the vehicle. Our Forrester has so many amenities that you do need a lesson on it! Everyone exceeded our expectations in customer service levels, and would not hesitate to recommend this dealership. More
Other Employees Tagged: David Castillo, Garrett Bublik , Tina Dillon
December 31, 2024
What an amazing experience from the first day I step foot inside surprise Subaru.I was greeted very respectfully and with a great attitude and atmosphere. The attention my wife and I were given made us feel inside surprise Subaru.I was greeted very respectfully and with a great attitude and atmosphere. The attention my wife and I were given made us feel welcomed. Alex please keep up your humble and professional character and the way you treat people for us that made a difference not once did we feel pressured. Thanks to the amazing team along with everyone involved in making us feel comfortable. Special thanks to your General Manager Mark Mauer for taking the time to come and talk to us. At the end you made a sale but gained our confidence and business.We feel welcomed to the Subaru family. What an amazing experience. Thank you Surprise Subaru team. More
Other Employees Tagged: Mark Mauer, Jonathon Inzunza , Alexander Milkman

