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Todd Allen
Todd Allen | Page 2
Mazda Parts Manager
Jim Ellis Mazda Marietta
1715 Cobb Parkway SE
Marietta, GA 30060
56 Reviews
Atlanta native. Graduated from Etowah High School. I coach fast pitch softball for Middle School and Allstar travel teams. My goal is a timely response - It's the most important expectation for my dealers, body and repair shops. Truly blessed to be a part of the Jim Ellis family for over 25 years.
Read moreDealership Experience
35 yrs, 5 mos
Industry Experience
37 yrs, 5 mos
Specialties & Trainings
Mazda master certified
56 Reviews of Todd Allen
August 21, 2021
This is the first time I have purchased a car without the high pressure salesman. Roosevelt was very knowledgeable and answered all my questions without trying to push me into a decision. There were no deale high pressure salesman. Roosevelt was very knowledgeable and answered all my questions without trying to push me into a decision. There were no dealer add ons and I was able to get their anniversary discount, so the final price was very reasonable More
by xx
Other Employees Tagged: Hannah Parker, Roosevelt Standifer
June 26, 2021
Best car buying experience EVER!! I look forward to buying my next car there! :-) buying my next car there! :-) More
by actrade19
Other Employees Tagged: Mike Fresquez , Hannah Parker
June 08, 2021
Jim Ellis Mazda has always been very responsive and works hard to make the customer happy. The sales and the service dept. are first class. hard to make the customer happy. The sales and the service dept. are first class. More
by jmckinney
Other Employees Tagged: Rick Brown, Paul Miller, Eddie Goines, Brunno Nakamura , Hannah Parker, Rose Shuck, Maron Smith, Peter Uko, Rick Brown, 5 stars
April 15, 2021
my experience was exceptional.Mr,Hilton Young was outstanding.His patience and knowledge was very instrumental in making my final decision to purchase my new Mazda.Also Hanah was very informative and outstanding.His patience and knowledge was very instrumental in making my final decision to purchase my new Mazda.Also Hanah was very informative and friendly.This dealership is truly exceptional and i have purchased several vehicles there. More
by gerd9804
Other Employees Tagged: Hilton Young
March 19, 2021
Our sales rep. Ivan, was really informative and patient with all our questions about our new car. He made everything very easy. Thank you, Ivan with all our questions about our new car. He made everything very easy. Thank you, Ivan More
by brooke4216
Verified CustomerOther Employees Tagged: Ivan Chernov
March 11, 2021
Everyone was so friendly and really made me feel welcomed. Kamie was lively and took my temperature in a timely manner. Such a great place! welcomed. Kamie was lively and took my temperature in a timely manner. Such a great place! More
by Carlover162
Other Employees Tagged: Paul Miller, Eddie Goines , Doug Aldridge, Daryl NeSmith, Rose Shuck, Peter Uko, Jillian, Claudia, Kamie
January 08, 2021
Courteous, professional team and prompt well-done service. Excellent support from Parts Department as well. Worked me in as appointment was not recorded. Much appreciated this as was readying daugh service. Excellent support from Parts Department as well. Worked me in as appointment was not recorded. Much appreciated this as was readying daughter’s vehicle for return to College More
by DMASON6
Other Employees Tagged: Doug Aldridge
November 03, 2020
I love my new Mazda! Ivan and the staff and parts team were fantastic to work with! Shop at Jim Ellis Mazda if you like beautiful cars and quality customer service! were fantastic to work with! Shop at Jim Ellis Mazda if you like beautiful cars and quality customer service! More
by jen in georgia
Other Employees Tagged: Ivan Chernov
November 03, 2020
Ron was great! Always very helpful with updates. Even had a tech come up front to show me a few things on vehicle. Very detailed. had a tech come up front to show me a few things on vehicle. Very detailed. More
by Mss-red
Other Employees Tagged: Eddie Goines , Nestor Diya, Feroze Iqbal, Maron Smith
October 17, 2020
I must be the anomaly from reading these reviews. I have had two negative experiences with the service department in Marietta over the last five years. As a result, I take my CX-9 to an independent auto re had two negative experiences with the service department in Marietta over the last five years. As a result, I take my CX-9 to an independent auto repair shop. I had two parts issues that I needed replaced, so I decided to give them one more try. I called two or three weeks ago and scheduled an appointment for 7:30AM on Saturday and ended up leaving my car with them on Friday afternoon. I also spoke with their parts department to confirm that they had the parts. At 11AM on that Saturday, they called me to tell me that they could replace the parts because they were in the warehouse. The entire reason for bringing the car it was the part replacement. The service advisor showed zero empathy and kept saying that I would have to bring the car back another time. He also said that I needed to pay over $300 to clean soot from all these different parts of the engine. My independent repair shop has never said anything about soot issues and the car runs beautifully. When I came to pick up the car, I go not apology or we are sorry that we have inconvenienced you. I was furious, and I admit that I was very rude to the staff. I feel really badly that I lost my cool, but I had had enough. I want to make clear that I'm not anti-dealer. I have taken my Hondas to Ed Voyles for years and have nothing but excellent and fairly priced service. I will never set foot in the dealership again. I am going to drive my car to the dealership in Roswell to get the part work done. More
by smithholmes
Other Employees Tagged: Eddie Goines , Doug Aldridge
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