Todd Ballard | Page 6

The dealership is convenient for me as I work in Urbana but live in Decatur. So it's great to have them as an option to get my car serviced even though I didn't by my Highlander there. They treat me and m but live in Decatur. So it's great to have them as an option to get my car serviced even though I didn't by my Highlander there. They treat me and my vehicle with the utmost respect and service, which I appreciate greatly and why I'll always drive Toyotas. More

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I'm always treated with respect and my problem will get solved. Thanks to Todd this past Monday March 18th solved. Thanks to Todd this past Monday March 18th More

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Todd was very helpful during my car repair. He kept me updated throughout the whole process and also arranged return rides for me to pick up my car. He kept me updated throughout the whole process and also arranged return rides for me to pick up my car. More

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I was pleased with the service with TODD as my advisor. He was polite and professional. He was polite and professional. More

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Todd was the service advisor for my 10,000 mile service. Todd showcases the expert and professionally delivered customer service you will receive at Napeltons. He had me smiling the moment I met him and w Todd showcases the expert and professionally delivered customer service you will receive at Napeltons. He had me smiling the moment I met him and wow did he deliver. It is a team effort to deliver the product and I must at this time also thank and compliment those I did not meet who also who provided service that visit. More

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Todd es uno de los mejores, muy amable y atento, me explica muy detalladamente todo lo que necesita mi RAV4. Siempre que voy a mi servicio pido por Todd . explica muy detalladamente todo lo que necesita mi RAV4. Siempre que voy a mi servicio pido por Todd . More

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Todd is very friendly and helpful. Willing to answer all the questions and shows very good attitude. Willing to answer all the questions and shows very good attitude. More

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Todd was great, as usual. Was very early for my appointment but managed to get my truck in and finished ahead of schedule. Was very early for my appointment but managed to get my truck in and finished ahead of schedule. More

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Bought my RAV4 there and the follow up maintenance department is very professional and communicates so a guy like myself can understand what my car needs. department is very professional and communicates so a guy like myself can understand what my car needs. More

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Todd was great to work with, very nice and helpful. Explained everything well and kept me up to date with everything! Explained everything well and kept me up to date with everything! More

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