Todd Ballard | Page 7

Todd was exceptionally helpful with the repair of my vehicle. Had it fixed in a timely manner. He also helped to obtain second key fob. I would definitely recommend Todd as a representative of your d vehicle. Had it fixed in a timely manner. He also helped to obtain second key fob. I would definitely recommend Todd as a representative of your dealership. More

Helpful 0

Report | Print

Todd was my advisor today. He kept me up to date on a timely manner. I was happy with my service today He kept me up to date on a timely manner. I was happy with my service today More

Helpful 0

Report | Print

Came in with an issue and Todd was fantastic. His helpful and professional service made our experience at the dealership very positive. Highly recommend. His helpful and professional service made our experience at the dealership very positive. Highly recommend. More

Helpful 0

Report | Print

Todd was awesome, reliable, explained everything as needed.although I paid an arm and a leg it was well worth it. needed.although I paid an arm and a leg it was well worth it. More

Helpful 0

Report | Print

I felt they were quite kind. I also appreciated the level of communication from Todd, as well as the shuttle into and out of town. I also appreciated the level of communication from Todd, as well as the shuttle into and out of town. More

Helpful 0

Report | Print

Had a routine maintenance and battery replacement yesterday, pretty smooth experience and met my expectations. Todd is very nice and helpful, gave me tips and extra information on preventing battery yesterday, pretty smooth experience and met my expectations. Todd is very nice and helpful, gave me tips and extra information on preventing battery problems. More

Helpful 0

Report | Print

Great! Todd was very helpful when I needed to replace my tires. Would recommend going to them. Todd was very helpful when I needed to replace my tires. Would recommend going to them. More

Helpful 0

Report | Print

We phoned the dealer from the expressway after a tire blowout and spoke with Todd. Once we arrived in Service Todd helped us through the process and was very helpful in quickly getting us back on the roa blowout and spoke with Todd. Once we arrived in Service Todd helped us through the process and was very helpful in quickly getting us back on the road. Compliments to Todd and thank you. More

Helpful 0

Report | Print

Had battery issue with my 2012 Lexus ES350 and car would not start. After tow truck jump was successful, I called Todd Ballard at Napleton to set up a diagnostic check. I brought the car in the next day. Ba not start. After tow truck jump was successful, I called Todd Ballard at Napleton to set up a diagnostic check. I brought the car in the next day. Battery was still low so it received a full charge and other tests were run. Car met satisfactory ratings and Todd informed me about what I needed to look out for. Courtesy rides were provided both ways. Todd and other staff were courteous and professional. Thanks, Todd and Napleton. More

Helpful 0

Report | Print

I recently had my Toyota Camry Hybrid serviced at Napleton's and the service was great. I worked with my usual Advisor, Todd, who was very helpful and took care of everything. Todd got me in and ou Napleton's and the service was great. I worked with my usual Advisor, Todd, who was very helpful and took care of everything. Todd got me in and out in less than an hour! More

Helpful 0

Report | Print