Todd Eckard
Todd Eckard at Koons Westminster Toyota

Todd Eckard | Page 4

Assistant Service Manager

Koons Westminster Toyota

375 Baltimore Boulevard
Westminster, MD 21157

4.9
298 Reviews
4.9

298 Reviews

Write a Review

298 Reviews of Todd Eckard

July 23, 2026

Dealership Rating
Employee Rating

The light indicating the tire pressure went on and so I made an appointment. It took a while to figure out what the problem was. Apparently, the tire valve was loose. They fixed it and now the light is More

by morten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 26, 2026

Koons Westminster Toyota responded

Hi, thank you for rating us! We appreciate you taking the time to do this, and hope you have a great day!

July 22, 2026

Dealership Rating
Employee Rating

The Service team is great, they complete the work requested in a timely way and provide some low pressure recommendations for future service just to keep your ride in tip top shape! More

by morganrun32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 25, 2026

Koons Westminster Toyota responded

Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

July 21, 2026

Dealership Rating
Employee Rating

Service advisor-Todd was great from the beginning to the end. He explained everything to me at the beginning and there were no surprises at the end. Thanks. More

by AYSEGULW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 04, 2026

Koons Westminster Toyota responded

AYSEGULW, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

July 20, 2026

Dealership Rating
Employee Rating

Huge thanks to Todd at Koons Toyota. I had 40k service done and four new tires put on. It was an incredibly smooth process. I have a comfort level with Todd and trust he will recommend More

by Tina.colassard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 22, 2026

Koons Westminster Toyota responded

Hello, thank you for taking the time to leave us your feedback. You definitely made our day with your rating! We hope you have a wonderful day!

July 09, 2026

Dealership Rating
Employee Rating

Todd Eckard has always provided professional and timely service to my repair needs even for emergencies like this visit. Many thanks. More

by dnataylor
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

July 08, 2026

Dealership Rating
Employee Rating

Quick easy painless, comfortable lounge to wait in, excellent communication, friendly service, knowledgeable staff. Awesome. More

by carterelswick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 08, 2026

Dealership Rating
Employee Rating

They usually deliver what is promised. Service efficient and friendly. Their prices are a bit high. More

by puddinheadconnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 07, 2026

Dealership Rating
Employee Rating

Todd has always been the most professional, helpful service advisor. He goes above and beyond. More

by wcorrell9
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

July 02, 2026

Dealership Rating
Employee Rating

Always great service and they do not try to talk you into things you don't really need. They also offer good suggestions on how to care for the vehicle. More

by bill.comegna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Stoll, Cory Colassard

Jul 08, 2026

Koons Westminster Toyota responded

bill.comegna, we are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

Jul 09, 2026

Koons Westminster Toyota responded

bill.comegna, we are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

July 02, 2026

Dealership Rating
Employee Rating

Very reliable, responsible service team. Will be back for service again. I rate it 93/100. A mini fridge with cold water bottles in the waiting lounge would be nice though. More

by jhanukayev2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 08, 2026

Koons Westminster Toyota responded

Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

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