The light indicating the tire pressure went on and so I
made an appointment. It took a while to figure out what the problem was. Apparently, the tire valve was loose. They fixed it and now the light is
made an appointment. It took a while to figure out what the problem was. Apparently, the tire valve was loose. They fixed it and now the light is off. Thanks to the Service team!
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by morten
Verified Customer
Verified Customer
Service Price Transparency
Jul 26, 2026 -
Koons Westminster Toyota responded
Hi, thank you for rating us! We appreciate you taking the time to do this, and hope you have a great day!
The Service team is great, they complete the work
requested in a timely way and provide some low pressure recommendations for future service just to keep your ride in tip top shape!
requested in a timely way and provide some low pressure recommendations for future service just to keep your ride in tip top shape!
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by morganrun32
Verified Customer
Verified Customer
Service Price Transparency
Jul 25, 2026 -
Koons Westminster Toyota responded
Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!
Service advisor-Todd was great from the beginning to the
end. He explained everything to me at the beginning and there were no surprises at the end. Thanks.
end. He explained everything to me at the beginning and there were no surprises at the end. Thanks.
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by AYSEGULW
Verified Customer
Verified Customer
Service Price Transparency
Aug 04, 2026 -
Koons Westminster Toyota responded
AYSEGULW, thank you for the high rating! Our team works tirelessly to provide excellent customer service.
Huge thanks to Todd at Koons Toyota.
I had 40k service done and four new tires put on. It was an incredibly smooth process. I have a comfort level with Todd and trust he will recommend
I had 40k service done and four new tires put on. It was an incredibly smooth process. I have a comfort level with Todd and trust he will recommend only work be done that truly needs to be done. Five stars!
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by Tina.colassard
Verified Customer
Verified Customer
Service Price Transparency
Jul 22, 2026 -
Koons Westminster Toyota responded
Hello, thank you for taking the time to leave us your feedback. You definitely made our day with your rating! We hope you have a wonderful day!
Todd Eckard has always provided professional and timely
service to my repair needs even for emergencies like this visit. Many thanks.
service to my repair needs even for emergencies like this visit. Many thanks.
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by dnataylor
Verified Customer
Verified Customer
Service Price Transparency
Quick easy painless, comfortable lounge to wait in,
excellent communication, friendly service, knowledgeable staff. Awesome.
excellent communication, friendly service, knowledgeable staff. Awesome.
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by carterelswick
Verified Customer
Verified Customer
Service Price Transparency
They usually deliver what is promised.
Service efficient and friendly. Their prices are a bit high.
Service efficient and friendly. Their prices are a bit high.
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by puddinheadconnie
Verified Customer
Verified Customer
Service Price Transparency
Todd has always been the most professional, helpful
service advisor. He goes above and beyond.
service advisor. He goes above and beyond.
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by wcorrell9
Verified Customer
Verified Customer
Service Price Transparency
Always great service and they do not try to talk you into
things you don't really need. They also offer good suggestions on how to care for the vehicle.
things you don't really need. They also offer good suggestions on how to care for the vehicle.
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by bill.comegna
Verified Customer
Verified Customer
Service Price Transparency
Jul 08, 2026 -
Koons Westminster Toyota responded
bill.comegna, we are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.
Jul 09, 2026 -
Koons Westminster Toyota responded
bill.comegna, we are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.
Very reliable, responsible service team.
Will be back for service again. I rate it 93/100. A mini fridge with cold water bottles in the waiting lounge would be nice though.
Will be back for service again. I rate it 93/100. A mini fridge with cold water bottles in the waiting lounge would be nice though.
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by jhanukayev2020
Verified Customer
Verified Customer
Service Price Transparency
Jul 08, 2026 -
Koons Westminster Toyota responded
Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!