Todd Jacquay | Page 27

back for another one Sam Mountain is my guy. Everyone tries to help very friendly and nice if you live within 200 miles of them go talk to Sam.I will be back again several times. Service has been Everyone tries to help very friendly and nice if you live within 200 miles of them go talk to Sam.I will be back again several times. Service has been very good . More

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Worth the "Road Trip" !!!!!! Initial contact was with Matt Tillapaugh and it was smooth sailing from there. Matt assured me that the Beautiful Mazda Miata I saw on the internet wa Initial contact was with Matt Tillapaugh and it was smooth sailing from there. Matt assured me that the Beautiful Mazda Miata I saw on the internet was exactly the auto he had in his inventory. I live 90 miles away and was convinced a "road trip" was in order. Meeting Matt, and Ryan Keebler in Sales and Finance worked out great. Meeting Todd Jacquay, Sales Manager, was an experience that I never had in an auto dealership. All of these gentlemen deserve a 5 Star rating. Professionalism, Knowledge and Service......definitely worth the "Road Trip." More

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Great Customer Service Does Exist! I have purchased two vehicles from O'Daniel Mazda. The first vehicle was used and it wasn't even on the Mazda lot but my salesman, Eric Smith, was de I have purchased two vehicles from O'Daniel Mazda. The first vehicle was used and it wasn't even on the Mazda lot but my salesman, Eric Smith, was dedicated to finding me what I was looking for. Eric got me exactly what I was looking for and then some. For most salesmen, their job is done when the papers are signed but not Eric. No matter what I needed, whether it was an oil change or a rental during repairs, Eric was my go to guy and continued to make sure I always got exactly what I needed. I recently bought a brand new Mazda 6, not because I had specifically wanted one, but because Eric suggested that it would be exactly what I needed. He got me a great deal and sure enough, I love my new car. As many of the staff at O'Daniel know, I am a picky person and can sometimes be difficult to please but Eric always finds a way to get me what I want and I know he would do the same for anyone. If you enjoy friendly and genuine service with no pressure and having someone hand tailor your needs, go to O'Daniel Mazda and see Eric Smith! More

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Never expected to be driving a new vehicle! When we began looking for a small 4WD SUV our budget restrictions led us to search for a used vehicle. We were thrilled when we met for our app't at O When we began looking for a small 4WD SUV our budget restrictions led us to search for a used vehicle. We were thrilled when we met for our app't at O'Daniel to discuss a few used vehicle options. Given our budget, we were struggling - only older models with lots of miles seem to be affordable, and we worried they wouldn't be reliable. Imagine our excitement when the new car sales manager proposed a new vehicle lease, with a lump sum up-front payment! For the same out of pocket expense, what we could afford now, we signed a two-year lease on a 2015 CX-5, and are THRILLED! No more worries about the upcoming winter, reliability, ongoing repair expenses... Thanks to the O'Daniel team for exceeding our expectations and meeting our needs! Jobs well done :) More

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3rd vehicle purchase from O’Daniels This is my 3rd vehicle purchase from O’Daniel and from Junior Hammond. Both the dealer and Junior Hammond have always provided me with an excellent s This is my 3rd vehicle purchase from O’Daniel and from Junior Hammond. Both the dealer and Junior Hammond have always provided me with an excellent service and sales experience. Junior is a knowledgeable sales person who walked me through the process with patience and did much searching to find me the perfect vehicle for my needs. The O’Daniel experience with regards to sales, service and customer care is the best you will ever find. These guys get it and treat you right, they earn your business. Thanks, Junior for all your help as usual and I always recommend anyone interested in a vehicle to stop at O/Daniel Mazda. More

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Excellent Service - Highly Recommend All individuals that we worked with - from the salesman, sales manager and finance – we're nothing but knowledgeable, friendly, helpful and caring - p All individuals that we worked with - from the salesman, sales manager and finance – we're nothing but knowledgeable, friendly, helpful and caring - providing excellent customer service without intimidation or pressure. It is often difficult to find a good and genuine service. Purchasing a used vehicle for our teen daughter during a stressful and critical time, I was provided excellent care, quality, service and support. I will utilize this salesman, and the entire O'Daniel team for our future needs and highly recommend purchasing from this dealership and working with these individuals. More

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Great place to purchase a car Junior did a great job during the sales process, the entire staff at the dealership treated me and my wife very well. Would buy another car here. Junior did a great job during the sales process, the entire staff at the dealership treated me and my wife very well. Would buy another car here. More

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Friendly, knowledgeable and helpful I recently traded a Mazda for another Mazda at the Fort Wayne Mazda Dealership. They were extremely helpful without being pushy. They put forth the e I recently traded a Mazda for another Mazda at the Fort Wayne Mazda Dealership. They were extremely helpful without being pushy. They put forth the extra efforts to get me the size and style of vehicle I wanted and needed. As a female, I run into discrimination on a regular basis. I did not sense any discrimination at the Mazda dealership, and that is such a breath of fresh air!!. More

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Excellet Got the car I wanted at a fair price! I was in and out very quickly. This was truly a great experience. This was the second car I have bought from the Got the car I wanted at a fair price! I was in and out very quickly. This was truly a great experience. This was the second car I have bought from them. Sam did a great job from start to finish with no pressure what so ever! More

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Purchase of 2013 Mazda CX-5 This is truly a team that cannot be matched anywhere! Sam and Todd are without exception the best sales rep and sales manager i have worked with when This is truly a team that cannot be matched anywhere! Sam and Todd are without exception the best sales rep and sales manager i have worked with when it comes to buying a new or pre-owned car. They are up front and honest, and truly care about taking care of their customers. I would highly recommend them to anyone! I can say the same thing about Casey and Andrea in the Finance Dept, as well as their Finance Director, Ryan Smith. This team is open and honest, and in no way presents themselves as high pressure finance sales people like you would find at other car dealerships. The O'Daniel dealership is to be commended for the high caliber of people they have on staff! More

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