Todd Jacquay | Page 28

HIGHLY Recommend Matt Tillapaugh Just like most people I dread going to a car dealership and dealing with a car salesman. Typically you spend two hours just working out price of the Just like most people I dread going to a car dealership and dealing with a car salesman. Typically you spend two hours just working out price of the vehicle. Not in this case. Matt was an excellent communicator and made sure I was comfortable with the price that we settled on. It was and has been the best experience I have ever had purchasing a car. Matt knows sooooo much about the CX 5 and has been able to answer any questions we have without even batting an eye. I have never owned a Mazda before but have only been told good things about them. I hope to drive this one until it drops and then buy another one! More

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Wonderful team to work with! I had found my 'love', a Jeep, at another O'Daniel's and they wouldn't work with me to get it into my price range. My parents bought a car from Junio I had found my 'love', a Jeep, at another O'Daniel's and they wouldn't work with me to get it into my price range. My parents bought a car from Junior 4 years ago, so when the other place wouldn't help me, I came here. I told them about my experience and they told me they could sell me the Jeep because they were affiliated. The whole team went WAY above and beyond for me, even trying to lower my car insurance to get me into my budget. After everything they did to help me, I'm now looking at the Jeep in my garage! I want to thank them SO MUCH! I will recommend them to everyone I know! More

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staff very efficient, helped us find what we wanted We dealt with 4 people when looking at O'Daniel Automart/Mazda....our sales man was Eric Smith, quite the character but very knowledgeable in his prof We dealt with 4 people when looking at O'Daniel Automart/Mazda....our sales man was Eric Smith, quite the character but very knowledgeable in his profession....we loved working with him....he knew what we were looking for and checked out their inventory until he hit upon the right vehicle.....we were there the first time on Sat afternoon.....very busy....found what we wanted but waited until Mon. to be sure....no pressure from anyone at O'Daniel's to push the deal through.....Excellent service....talked to Julie Kimes, wonderful to work with and very friendly, Andrea Laux did our financing and was not at all pushy about buying warranties as my husband and I hate that part....she was also very friendly explaining things throughout the entire transaction.....then there was Todd Jacquay, didn't get to see his face but talked on the phone.....he is one great guy...have dealt with him before and always get the same honest and non pushy person as ever....loved the entire staff and truly appreciated the extra work done for us....very professional, but down to earth as well.......thanks again.... Ed and Carol Queen More

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New car buying experience at O'Daniel Mazda I worked with Sam Moun at O'Daniel Mazda in my search for a mid-sized sedan. I visited O'Daniel's three times in a period of 5 days as I researched a I worked with Sam Moun at O'Daniel Mazda in my search for a mid-sized sedan. I visited O'Daniel's three times in a period of 5 days as I researched and test drove several other autos. Sam was always very professional and treated me with respect and patience. He is knowledgeable and provided me with the information and time I needed to make a decision. I never felt pressured. Generally speaking, working with Sam and the folks at O'Daniel was an enjoyable experience, and I am thrilled with my purchase. More

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No hassles. I mostly worked with Matt Tillapaugh. Very helpful in every way. When I took delivery, he was very thorough explaining the features of the car. When M I mostly worked with Matt Tillapaugh. Very helpful in every way. When I took delivery, he was very thorough explaining the features of the car. When Matt wasn't there, I talked with Todd Jacquay. Very down to earth people. Todd helped me to understand the leasing end of the purchase, which helped me to choose the option that was right for me. It took about ten days for me to make up my mind. During this time, there was no phone calls to me. No pressure sales tactics. They just answered my questions and let me make my own choices. This was one of the most pleasant car buying experiences I have had. THANKS Matt and Todd. Keep up the good work. I love my car!!! More

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Junior was very friendly and made us feel comfortable and like he cared about us as people, not just about us as customers. I felt like he was honest in his dealings with us and that we got a good deal on o like he cared about us as people, not just about us as customers. I felt like he was honest in his dealings with us and that we got a good deal on our vehicle. More

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Car delivery process is clunky and could use some refinement. Mazda sales rep (employed by Mazda not by O'Daniel) fell on his sword over "buggy" tracking process and logistics system. Which results refinement. Mazda sales rep (employed by Mazda not by O'Daniel) fell on his sword over "buggy" tracking process and logistics system. Which results in longer than expected delivery lead-time. Clear and accurate communication from Mazda to the dealership would have enhanced this rating. More

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This is my 2nd purchase from Nick Sheets… There was an issue with the car that was not O'Daniel's fault, and they made it right. They went all out to make sure I was happy. I am so satisfied that I will a issue with the car that was not O'Daniel's fault, and they made it right. They went all out to make sure I was happy. I am so satisfied that I will always buy from them. I have purchased 50 cars in my life (not exaggerating) and I can say this was the best experience I have ever had. I am in sales and customer service as well and make my living from taking care of people. Tim absolutely is the best. He made everything right. Buy your car here. Get your car serviced here as well… they service department is the best. More

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My entire experience was pleasant from start to finish (which is virtually impossible to say when buying a car). The staff worked diligently to get me the car I wanted at a price I could afford. The entir (which is virtually impossible to say when buying a car). The staff worked diligently to get me the car I wanted at a price I could afford. The entire dealership was friendly and welcoming without being pushy. More

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Nick was more than willing to let me test drive any car I was interested in. Nick was respectful in only showing me cars in my price range and not trying to up sell. This made me more willing to believe he was interested in. Nick was respectful in only showing me cars in my price range and not trying to up sell. This made me more willing to believe he was in the deal for me and not himself. This really helped me 'know' which car I wanted. Test drove one day, the next day I drove my car home....Best Experience Ever!!! More

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