Todd Jacquay | Page 31

It was a great experince. Junior had a housing issue he had to take care of and the others stepped in to help. I gave them a propostion that was difficult and they made it happen. had to take care of and the others stepped in to help. I gave them a propostion that was difficult and they made it happen. More

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I bought a 2013 Mazda CX5 on April 30, 2013. I have waited to write this review as I wanted to see how the car drove for a few weeks before I commented. I have to say the salesmen, Junior Hammond and waited to write this review as I wanted to see how the car drove for a few weeks before I commented. I have to say the salesmen, Junior Hammond and Matt Tillapaugh, were excellent to work with. They were both kind and professional. They were able to answer any question I had. It took a few weeks to come to an agreement on price but at the end of the day they made the deal happen and I was able to support the local economy instead of going out of the area for a better price. Matt worked hard to make the deal happen, he was fairly new to car sales but did an excellent job. I had no idea he was a new employee. Junior took his time showing me how everything worked on the new vehicle and made sure I was comfortable before I left with my new purchase. This is a great dealership to work with. They are attentive but not overly agressive. I took my time deciding on this vehicle and visited many other dealerships. This dealership was by far the most attentive and professional. I highly recommend you visit O'Daniel Auto Mart/Mazda. I love my vehicle, I am getting better gas mileage than expected and I love the way it handles. It is a small SUV but drives much more like a car. It was very easy to adjust to driving, especially since Junior spent so much time making sure I was comfortable and understood how everything worked. I received emails from various management people throughout this process. All of them were kind as well, the only mildly negative comment I would offer is, I was emailed and/or told by more than one management person that I would be receiving "coupons" in the mail, which to date I have not received. Thank you to O'Daniel Mazda and especially, Matt and Junior! More

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I am very pleased with the superior customer service at O ‘Daniel Mazda! I found myself suddenly on the market for a new vehicle when I wrecked my Saturn. I had test drove 10 other vehicles over several we O ‘Daniel Mazda! I found myself suddenly on the market for a new vehicle when I wrecked my Saturn. I had test drove 10 other vehicles over several weeks before I went to O ‘Daniel Mazda. I test drove a 2014 Mazda CX-5 Grand Touring AWD SUV at O ‘Daniel Mazda and fell in love with it, however I wanted it LOADED! Junior Hammond was my direct salesman, he was polite, accommodating, friendly, and NOT pushy! Junior Hammond and Todd Jacquay assisted me by locating the exact 2014 Mazda CX-5 Grand Touring AWD SUV that I was looking for. During the finance process Nick Rusk and George Brothers assisted me, great guys! Again, friendly, polite, and accommodating! Thank you Junior, Todd, Nick, and George for your great customer service, you guys nailed it! I have had my new ride since May 11, 2013, and I am NOT disappointed, I love it! More

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We chose to buy at O'Daniel Mazda solely because of Jeremiah Lowe. He excels in customer service and friendliness. He truly understands how to treat customers. From the beginning of the sale to the end Jeremiah Lowe. He excels in customer service and friendliness. He truly understands how to treat customers. From the beginning of the sale to the end, he worked diligently. It was the best buying experience we have had purchasing a car. We will be back to see Jeremiah when we buy our next car. More

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This dealership is AMAZING! I went in to drive the CX-5 (which I love) and Matt greeted me at the door. He is a great guy, very knowledgeable, friendly and not at all the typical "car salesman". He took me (which I love) and Matt greeted me at the door. He is a great guy, very knowledgeable, friendly and not at all the typical "car salesman". He took me out for a test drive and explained all the great features in the CUV. I told him I thought it was a great fit and they went to work on putting together a very fair deal. Matt left for vacation the morning after we signed for it and his teammate Jr took me through the car the next morning (it was too late the night we bought it, we wanted everyone to go home!). Jr took over an hour to explain the manual (what some of the nights mean, where to find things), hooked up my iPhone, called to get my trial of Sirius started, got all the auto settings to my preference and sent me away. He did not benefit directly from the sale and still took all this time with me to go over the car to make sure I was comfortable. The Mazda team (including their great Business Manager Todd- who went out his way to find a buyer for our trade-in by calling a bunch of his contacts) should be commended on their laid back, no pressure approach to a very intimidating process. I drove most of the cars in this class (some a couple of times) and the Mazda CX-5 surpassed them all. It is the best value for the money, best MPG (23 in the city!!!), and loaded with features that would cost $2-$5k more on other vehicles (Escape, Rogue, Tiguin, Compass, etc). Combined with the winning team at O Daniel Mazda, this was the best purchase I have made in a long time. Visit them and take a look at Mazda, they are doing some great things! More

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My experience with O’Daniel was very good. I had pretty much settled on a CX-5 based on my research of various Internet sources. When I stopped by O’Daniel I was met by Matt. I let Matt know what I wante much settled on a CX-5 based on my research of various Internet sources. When I stopped by O’Daniel I was met by Matt. I let Matt know what I wanted and what my color options might be. I indicated I was a few weeks away from a purchase. Matt showed me a CX-5 and demonstrated some of the various options. Over the next few weeks Matt located cars not on their lot that my meet my needs. He kept me informed with no pressure to purchase. We I was ready I came back and test drove a car on the lot that happened to be perfect. Matt and Todd work a deal that was fair. The finance meeting with George was simple, quick, and no pressure to purchase other items. Then after the purchase, Matt made sure we understood all the operational features or the car and gave us a basic understanding of the accessories. I would certainly work with Matt and the team again. More

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We shopped around for two weeks and I had 5 salesman cards in my wallet. Jeremiah was the least pressuring, most knowledgeable, and most down-to-earth of the five, and the O'Daniel showroom was sharp l cards in my wallet. Jeremiah was the least pressuring, most knowledgeable, and most down-to-earth of the five, and the O'Daniel showroom was sharp looking and the lot was full of everything I wanted to test drive. We test drove 5 cars on their lot, and left and came back, and Jeremiah was patient and never pushed us. Ultimately, a suggestion he had made early in the process was the car we bought in the end. Then I met everyone else, and everyone is friendly. They make sure you know where the service center is and everything. Nothing to dislike here, worth the visit. More

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Great experience. I went to the dealership and less than an hour later drove out with my new CX-5. Great car, (cant get it away from my wife. Considering a second CX-5. an hour later drove out with my new CX-5. Great car, (cant get it away from my wife. Considering a second CX-5. More

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Excellent customer service all around. Before, during and after purchase was excellent. Overall a laid back dealership. There was more pressure to get me into the car that was the best fit for me rather than after purchase was excellent. Overall a laid back dealership. There was more pressure to get me into the car that was the best fit for me rather than the car that was the best fit for them. Sales staff was extremely friendly even after the sale, ensuring that anytime I was at the dealer, I was as comfortable as possible. Matt was an excellent sales rep, knowing nearly everything about his inventory and openly admitting if he wasn't entirely sure. Given my experience with the dealer I would absolutely recommend this dealer for anyone looking for a car. More

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I went to O'Daniel to upgrade from a Subaru Forester to something with third row seating to accommodate my family. Nick Sheets greeted my mother-in-law and I, and instantly made us feel relaxed. He go to something with third row seating to accommodate my family. Nick Sheets greeted my mother-in-law and I, and instantly made us feel relaxed. He got me whatever vehicles I requested to see and let me drive without coming along and hovering in the back seat (as has been my usual experience at other dealerships). That alone time gave me a chance to really take in the vehicles and made all the difference in me purchasing. I never felt any pressure from him one way or the other, which was great. He kindly suggested I take a look at the Ford Flex, even though I had test driven one at another dealership and didn't like it. He was not pushy, only informative. Because of him, my family feels comfortable and relaxed in our new (used:) Flex. We've taken it out of town twice in the first month and had a very smooth ride. George and Todd were very easy to work with and accommodating. Our entire experience was phenomenal and unlike anything I've ever experienced before. We will definitely be back and I will make sure to send people your way. Thanks Nick! More

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