Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Todd Kerns
Todd Kerns at Tri State Nissan

Todd Kerns | Page 7

Service Advisor

Tri State Nissan

1230 Millwood Pike
Winchester, VA 22602

4.7
69 Reviews
4.7

69 Reviews

Write a Review

69 Reviews of Todd Kerns

April 20, 2023

Dealership Rating
Employee Rating

Whole vehicle shook when I applied brakes. Got me in right away for a brake job More

by russ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Martin Arellano

Helpful
Report | Print
Apr 20, 2023

Tri State Nissan responded

Thank you for sharing your experience with us. We are glad to hear that we were able to get you in for service promptly and address the issue with your brakes. Our team strives to provide efficient and effective service to all of our customers. We appreciate your business and hope to see you again for any future automotive needs.

April 19, 2023

Dealership Rating
Employee Rating

Was very helpful with the service of getting my oil change and was efficient in the time it took. More

by dgconner60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Apr 20, 2023

Tri State Nissan responded

Thank you for taking the time to leave us a positive review! We're glad to hear that our team was helpful and efficient in servicing your vehicle's oil change. We always strive to provide the best possible service to our customers, and we're happy to have met your expectations. We look forward to serving you again in the future!

April 16, 2023

Dealership Rating
Employee Rating

The people who work there are very nice 👍 and courteous. It's very clean. Thanks Donna Wolfe More

by WOLFEDONNA91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Martin Arellano

Helpful
Report | Print
Apr 17, 2023

Tri State Nissan responded

Thank you for your wonderful review, Donna! We're thrilled to hear that you found our staff to be very nice and courteous, and that you appreciated the cleanliness of our dealership. Our team takes pride in providing exceptional customer service and maintaining a clean, welcoming environment for our customers. We appreciate your business and your kind words, and we look forward to serving you again in the future for all your vehicle needs! Thank you for choosing us!

April 16, 2023

Dealership Rating
Employee Rating

Professional. Courteous. Convenient. Great hours. My experience whether sales or service has always been very good. More

by vhh124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Strosnider

Helpful
Report | Print
Apr 17, 2023

Tri State Nissan responded

Thank you for your wonderful review! We're thrilled to hear that you have had great experiences with both our sales and service departments, and that you found our staff to be professional, courteous, and convenient. Our team takes pride in providing exceptional customer service and working hard to accommodate our customers' needs. We're glad to hear that our hours have been convenient for you, and we appreciate your business and your kind words. Thank you for choosing us, and we look forward to serving you again in the future for all your vehicle needs!

April 16, 2023

Dealership Rating
Employee Rating

Understanding, professional staff including mechanics quickly diagnosed and fixed my car. We're driving again! More

by LMiller52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Riggleman, Martin Arellano, Josh Stogdale

Helpful
Report | Print
Apr 17, 2023

Tri State Nissan responded

Thank you for your fantastic review! We're thrilled to hear that our staff, including our mechanics, were understanding and professional in diagnosing and fixing your car quickly. Our team takes pride in providing exceptional customer service and quality work to ensure that our customers can get back on the road safely and with confidence. We're glad to hear that you're driving again and that we could help make that happen for you. We appreciate your business and your kind words, and we look forward to serving you again in the future for all your vehicle needs! Thank you for choosing us

April 15, 2023

Dealership Rating
Employee Rating

Bob and Nissan never fail to deliver on top service. We have 3 Nissans in our family and all run beautifully thanks to the wonderful service department at Nisan! More

by STACEY.IDDINGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Pressler

Helpful
Report | Print
Apr 17, 2023

Tri State Nissan responded

Thank you for your fantastic review! We're thrilled to hear that Bob and our Nissan service department have consistently delivered top-notch service to you and your family. Our team takes pride in providing exceptional customer service and quality work to ensure that our customers' Nissans run beautifully. We're glad to hear that all three of your Nissans are running well, and we appreciate your business and your kind words. Thank you for choosing us, and we look forward to serving you and your family for all your vehicle needs!

February 10, 2023

Dealership Rating
Employee Rating

I have never had a bad experience, if I ever upgrade my car I know were Togo for my next car sales and service are great More

by marthaed499
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Martin Arellano, Josh Stogdale

Helpful
Report | Print
Feb 15, 2023

Tri State Nissan responded

Marthaed499, thank you for your kind review; we are happy to pass along your comments to the team here at Tri-State Nissan!

February 09, 2023

Dealership Rating
Employee Rating

The service department is always friendly and willing to assist with my vehicle and truck issues. More

by timsmack65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Feb 15, 2023

Tri State Nissan responded

Thanks, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Tri-State Nissan. Timsmack65, we are glad we could help!

February 09, 2023

Dealership Rating
Employee Rating

Very professional and prompt service. All items discussed were completed with out any concerns and price was transparent More

by Bduvall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Feb 12, 2023

Tri State Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

1
...
6
7

Dealership Inventory (267 Vehicles)

used 2022 Nissan Frontier car, priced at $32,500
2022 Nissan Frontier
used
Gun Metallic exterior
Automatic
Four-wheel Drive
$32,500
View Details
new 2024 Nissan Sentra car
2024 Nissan Sentra
new
Scarlet Ember Tintcoat exterior
CVT
Front-wheel Drive
Not Priced
View Details
used 2021 Nissan Rogue car, priced at $24,900
2021 Nissan Rogue
used
Caspian Blue exterior
CVT
All-wheel Drive
$24,900
View Details
new 2023 Nissan Titan car, priced at $50,286
2023 Nissan Titan
new
Glacier White exterior
Automatic
Four-wheel Drive
$50,286
View Details
used 2023 Nissan Rogue car, priced at $24,900
2023 Nissan Rogue
used
Caspian Blue Metallic exterior
CVT
All-wheel Drive
$24,900
View Details
used 2021 Nissan Sentra car, priced at $20,500
2021 Nissan Sentra
used
Aspen White exterior
CVT
Front-wheel Drive
$20,500
View Details
View All Inventory