Todd Mathews

Germain Lexus of Easton has very high quality atmosphere. The professionalism is exceptional. You can tell the staff really cares about their customers and their reputation. Our sales representative was Step The professionalism is exceptional. You can tell the staff really cares about their customers and their reputation. Our sales representative was Stephen Mendoza. He was very informative and helped us make the best choice for us. He also kept us updated as the car was being shipped to the US. We can’t say enough about our experience at Germain Lexus at Easton! More

by SUSANSILVERWOOD Verified Customer Verified Customer

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I’ve been part of the Lexus family for over 30 years, and my experience with Lexus of Columbus Easton has always been exceptional. Every visit is met with professionalism, outstanding customer service, and a my experience with Lexus of Columbus Easton has always been exceptional. Every visit is met with professionalism, outstanding customer service, and a friendly, welcoming staff. I am consistently impressed with the quality of care and attention I receive, and I’ve never been disappointed. It’s reassuring to know that I can count on such a positive experience every time I visit. After more than three decades with Lexus, I have no plans of going anywhere else. Highly recommended! More

by LADYCLYE Verified Customer Verified Customer

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This was the best car buying experience of my Life. Terri at Germain Lexus Easton is a true professional and knew every detail of my SUV. It's a 2026 Lexus GX550 Premium Plus. The entire experience wa Terri at Germain Lexus Easton is a true professional and knew every detail of my SUV. It's a 2026 Lexus GX550 Premium Plus. The entire experience was nothing short of outstanding. From the phone calls with Todd, to the moment I walked through the doors, to finalizing the purchase, I continued to be impressed. Todd matched me perfectly with the best rep,Terri! Terri was absolutely phenomenal. She delivered professional service at the highest level while making the whole process feel enjoyable and stress free. She gave me an incredibly detailed, walk-through review of every feature on the GX550, nothing was rushed, and she made sure I understood exactly what I was getting (and why it’s such an amazing vehicle). What really set Terri apart was how she went above and beyond to craft a deal that was truly fair and mutually beneficial for both sides. She listened carefully, worked creatively, and never once made me feel pressured. She was extremely helpful every step of the way, incredibly kind, and somehow managed to be fun and light-hearted at the same time — even when we were deep into the numbers. The finance rep, Cici, who she coordinated with was just as knowledgeable! She wasn't pushy, matched me with a great bank, and explained the transaction in detail, making the paperwork painless and surprise free. And she is by far, the first finance rep I've met that I'd go back to again! I’ve bought plenty of vehicles over the years, and this was hands-down the best, most enjoyable dealership experience I’ve ever had. If you’re looking for a new Lexus (especially a GX550, this SUV is incredible), do yourself a favor and ask for Terri at Germain Lexus Easton. You will not be disappointed. You’ll leave with the perfect vehicle for you, and a new friend in the process. Thank you, Terri, and the entire Germain Lexus Easton team! You’ve earned a customer for life! More

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Ashley was awesome! Very knowledgeable, very friendly, and just overall a great experience. Great experience, checking out as well. Very knowledgeable, very friendly, and just overall a great experience. Great experience, checking out as well. More

by Kim Verified Customer Verified Customer

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My salesman, Steve Mendoza, spent lots of time with me through 3 visits to the showroom and several phone calls to make sure I got the perfect deal in my Lexus at a fair price through 3 visits to the showroom and several phone calls to make sure I got the perfect deal in my Lexus at a fair price More

by EESUMMERS Verified Customer Verified Customer

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Sales team led by Bob Havey was great from start to finish. Car instruction and financing all went smooth. Great car and easy to work with. finish. Car instruction and financing all went smooth. Great car and easy to work with. More

by MARK@MARKMURPHYCPA.COM Verified Customer Verified Customer

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Very pleased with the entire experience! All personnel were great. Dealership want very inviting and inventory was good. All personnel were great. Dealership want very inviting and inventory was good. More

by TIM.ROBINSON0 Verified Customer Verified Customer

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Great experience with Germain Lexus! Only buy from Germain and ALWAYS satisfied with the service and quality we receive! Only buy from Germain and ALWAYS satisfied with the service and quality we receive! More

by ARINEHART0 Verified Customer Verified Customer

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