Our salesman, Matt was very knowledgeable and friendly! He helped us find the car we wanted and it was easy and painless. I love my new car and I would recommend this dealership to anyone looking for a great deal on a car!
Stuart, thank you for taking the time to leave us a review. Our team takes pride in knowing the vehicles on our lot so we can help you find one that perfectly aligns with what you're looking for. We're happy to hear you love your new car and hope to see you again in the future! Sincerely, Mike Dalton | General Sales Manager | 952-404-5103
October 11, 2018
- THOMASEEMERSON Verified Customer
Lexus of Wayzata provides outstanding customer service . They are prompt, courteous, efficient and, most importantly, experts on diagnosis and repair. Prices are very fair and the availability of service times is excellent. We have been customers of Lexus of Wayata for lover 25 years.
Thank you for leaving us such a kind review! Our team strives to provide an outstanding experience for all of our guests. We're so happy to hear you've continuously chosen us for the last 25 years, and we hope to see you again in the future! Sincerely, Mike Dejong | Customer Service Manager | 952-404-5137
August 10, 2017
"How you Responded"
Just a short note to express our appreciation for how you responded and addressed our vehicle delivery experience. As I noted, we cannot changed what happened, it's more important to us how you respond (kairos moment) going forward, which you and your Team did respond.... meeting/exceeding our expectations. Thank you.
How you and your Team responded amplified your commitment to your customers efficacious experience and their overall complete satisfaction.
Again, thank you Mike.
Jeff & Tami
Thank you for taking the time to respond to this review! You experience to us as a customer, is our top priority and we will always try to make any mistake right on our end. We greatly appreciate your review and allowing us to enhance our business procedures! If there is anything else we are able to assist you with, please do not hesitate to reach out to me personally. Sincerely, Mike Dalton | General Sales Manager | 952-404-5103.
August 03, 2016
"Service Issue resolved!"
Thank you for taking care of my wife issues today that she experienced on Tuesday!
I appreciate your quick response to our service needs!!! We are happy!
Victor, I am very pleased we were able to reach you and get this resolved for you both! If you ever need anything else, please don't hesitate to call. Sincerely, Todd Randall | Service Manager | 952-404-5105 | firstname.lastname@example.org