Todd Rohrssen
Todd Rohrssen at Honda of Kenosha

Todd Rohrssen | Page 12

Service Director

Honda of Kenosha

12180 77th Street
Bristol, WI 53104

Contact Me
4.6
329 Reviews

Dealership Experience

16 yrs, 1 mo

Industry Experience

35 yrs, 8 mos

Languages Spoken

English English

4.6

329 Reviews

Write a Review

329 Reviews of Todd Rohrssen

August 12, 2023

Dealership Rating
Employee Rating

Very attentive staff which always available to help , clean waiting area, wait time is reasonable time, bathrooms are clean More

by BSTAMMER25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 14, 2023

Honda of Kenosha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 04, 2023

Dealership Rating
Employee Rating

Great check in experience, clean waiting area. Prompt service and great check out experience. Definitely recommend this Dealership for service. More

by gsingh1636
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodney Porter , JEREMIAH ROSE

Aug 05, 2023

Honda of Kenosha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 31, 2023

Dealership Rating
Employee Rating

Very friendly staff, as soon as you pull up you are greeted. Service advisor very friendly and helpful, seem to know what exactly my vehicle needed. Didn’t feel pressured on any up sales, but was infor More

by mayea.olmos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Valente, Rodney Porter, Sam Waddell, Martin Silva , JEREMIAH ROSE, Ferdinand Olmos. Kevin Ayala. Adam Dunham

Jul 31, 2023

Honda of Kenosha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 29, 2023

Dealership Rating
Employee Rating

Well organized building, waiting room was comfortable. Service manager was very helpful and friendly and informative. More

by pscavenger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 31, 2023

Honda of Kenosha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honda of Kenosha!

July 26, 2023

Dealership Rating
Employee Rating

Service is absolutely amazing. They take the complexity and aggravation out of maintaining my car! More

by tiannebataille
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 27, 2023

Honda of Kenosha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 26, 2023

Dealership Rating
Employee Rating

Always friendly and helpful. They work fast to get you and out. They listen and follow thru to get the answers to the questions. More

by packer_backerus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 27, 2023

Honda of Kenosha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honda of Kenosha!

July 24, 2023

Dealership Rating
Employee Rating

Outstanding service crew. .They fix my car on time promise. Better labor quoted on parts and labor around the area More

by marcoleon40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 25, 2023

Honda of Kenosha responded

Marco, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 23, 2023

Dealership Rating
Employee Rating

Great service department with very knowledgeable employees. I definitely recommend every Honda owner to visit Honda of Kenosha. More

by k.ayala83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 24, 2023

Honda of Kenosha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 23, 2023

Dealership Rating
Employee Rating

All I can say is, that I would (never) buy another car from this specific Honda dealer Never ever, so dissatisfied, not with the seller But the service team More

by luisjurado12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 27, 2023

Honda of Kenosha responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, Luis, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

Jul 27, 2023

Honda of Kenosha responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, Luis, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

July 21, 2023

Dealership Rating
Employee Rating

Jeremiah Rose is the rudest, most unprofessional person I have ever met in my life. Every single time I come in to have my vehicle serviced he is a jerk right off the bat. I have come to the conclusion th More

by amandanewcomb5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 27, 2023

Honda of Kenosha responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, Amanda, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

Jul 27, 2023

Honda of Kenosha responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, Amanda, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

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