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Todd Rohrssen
Todd Rohrssen at Honda of Kenosha

Todd Rohrssen | Page 7

Service Director

Honda of Kenosha

12180 77th Street
Bristol, WI 53104

Contact Me
4.6
329 Reviews

Dealership Experience

16 yrs, 1 mo

Industry Experience

35 yrs, 8 mos

Languages Spoken

English English

4.6

329 Reviews

Write a Review

329 Reviews of Todd Rohrssen

September 29, 2024

Dealership Rating
Employee Rating

Management was completely unprofessional. They will talk down to you like a child. Really disrespectful More

by ADAMMELBY79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kevin Zatz

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Oct 03, 2024

Honda of Kenosha responded

Adam, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

Oct 03, 2024

Honda of Kenosha responded

Adam, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

September 24, 2024

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Employee Rating

They were very quick and very helpful. I didn’t have a super complicated problem but they still took great care of me More

by csloan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Wilson, Rodney Porter

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Sep 26, 2024

Honda of Kenosha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 22, 2024

Dealership Rating
Employee Rating

I've always received excellent services when I dropped my vehicle. I also appreciate the option of getting a ridw home if necesssary. More

by cbates474
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Valente, Rodney Porter, Sam Waddell, Martin Silva, Kevin Zatz , JEREMIAH ROSE

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Sep 24, 2024

Honda of Kenosha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 22, 2024

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Employee Rating

Thank you for your support in fixing my car as I appreciate all the efforts that went into it More

by tammymf1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Valente, Rodney Porter, Sam Waddell, Martin Silva, Kevin Zatz , JEREMIAH ROSE

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Sep 24, 2024

Honda of Kenosha responded

Tammy, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honda of Kenosha!

September 19, 2024

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Employee Rating

These guys run the best shop in Kenosha! They are true professionals! Keep it up guys! More

by jeffreyrstark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Waddell, Martin Silva

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Sep 19, 2024

Honda of Kenosha responded

Thank you, Jeffrey, for choosing Honda of Kenosha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 07, 2024

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Employee Rating

Rodney and Sam were very helpful. I highly recommend Honda of Kenosha. They are the best. More

by davidgo420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodney Porter, Sam Waddell

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Sep 08, 2024

Honda of Kenosha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Kenosha.

September 06, 2024

Dealership Rating
Employee Rating

Great service Very friendly and efficient help. Answered all my questions and kept me informed on my service More

by Cmb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodney Porter, Martin Silva, Kevin Zatz

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Sep 08, 2024

Honda of Kenosha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 03, 2024

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Employee Rating

Very knowledgeable and courteous. I trust him to make the right decisions for my car maintenance. More

by hosellw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Valente, Rodney Porter, Sam Waddell, Martin Silva, Kevin Zatz , JEREMIAH ROSE

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Sep 03, 2024

Honda of Kenosha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 28, 2024

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Employee Rating

The work performed was great. My issue is that even with full bumper to bumper warranty on my certified used vehicle I had to pay out of pocket for the replacement of a part that More

by johnny_juan2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 29, 2024

Honda of Kenosha responded

Johnny, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

August 28, 2024

Dealership Rating
Employee Rating

Thank you for the fine service! !!! The guys are always great to assist every need More

by pamela.pozza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Valente, Rodney Porter, Sam Waddell

Report | Print
Aug 28, 2024

Honda of Kenosha responded

Pamela, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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