Todd Simpson | Page 15

The employees make the dealership. Todd Simpson is ALWAYS professional, courteous, knowledgeable, and helpful. The environment is clean and presents as professional. The only slight deficiency is one rarely professional, courteous, knowledgeable, and helpful. The environment is clean and presents as professional. The only slight deficiency is one rarely finds a person when calling in - always seems to require a callback. More

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Todd was prompt ,knowledgeable and gave me precise diagnosis of what needs to get fixed. He also accommodate me in his schedule for a follow-up service. diagnosis of what needs to get fixed. He also accommodate me in his schedule for a follow-up service. More

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Once you have actually connected with the associate you need to address your problem or answer your question, the customer service is quite good. Also I received a nice loaner when a recent repair on my X need to address your problem or answer your question, the customer service is quite good. Also I received a nice loaner when a recent repair on my X3 was delayed. More

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Only complaint, and it is minimal, is that I could not get through on the phone to make a Service Appt. After about 10 tries I just left my name/number to call back, with full realization that I was not get through on the phone to make a Service Appt. After about 10 tries I just left my name/number to call back, with full realization that I was not going to be just spending my time waiting for a return call. But luck was on my side and the return call caught me at a good time. Now for the good stuff. The people that I have had the pleasure to deal with in the service dept. have all been 5 star. Web who runs the show may well be the best in the business. Daniels had better hope they never lose him, because they will never get a better person all around. My opinion is based on many many years of dealing with many many people in servicing vehicles including 8 different BMWs. More

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The guys at Daniel Collision always do a awesome job repairing my vehicles. This is the third time I been here three different vehicles, I was satisfied with the way my vehicles looked. Special shout ou repairing my vehicles. This is the third time I been here three different vehicles, I was satisfied with the way my vehicles looked. Special shout out to whom every detailed my Benz so needed that! Thanks guys! More

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Daniels BMW is exactly why I own Na BMW. They were great. I was very satisfied with me experience. Every employee I encountered was helpful and friendly I was very satisfied with me experience. Every employee I encountered was helpful and friendly More

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The Daniels BMW customer experience from buying, trade-in, service and parts is consistently very good, compared with other BMW dealers in the region. I am a 6-year customer with several BMW vehicl trade-in, service and parts is consistently very good, compared with other BMW dealers in the region. I am a 6-year customer with several BMW vehicles. More

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Chris Carlson, Andy Balik, Webb lingle, these are people I and my wife have dealt with and have treated us as valves customers always GREAT!! I and my wife have dealt with and have treated us as valves customers always GREAT!! More

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My first experience was very professional!Todd was very My first experience was very professional! Todd was very professional. I will diffently take my car back to Daniel’s for service in the future. My first experience was very professional! Todd was very professional. I will diffently take my car back to Daniel’s for service in the future. More

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Excellent service. The service manager was to the point , excellent with expectation management , not pushy. It was a refreshing experience. Kept me informed on progress.throughout. Highly recommended. excellent with expectation management , not pushy. It was a refreshing experience. Kept me informed on progress.throughout. Highly recommended. More

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