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Todd Simpson

Overview Reviews (243) Inventory (295)

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Todd Simpson

Todd Simpson | Page 14

Service Advisor

BMW of Allentown

4600 Crackersport Rd
Allentown, PA 18104

Todd has worked for BMW since 2001 starting out as a BMW technician and then moving up to the service advisor position. Being an automotive enthusiast, Todd is always happy and eager to talk about BMW’s products and features on both current and past vehicles. Feel free to stop in to get any BMW advice or simply just to say hi!!

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4.8

243 Reviews

Overview Reviews (243) Inventory (295)

Dealership Experience

15 yrs, 9 mos

Industry Experience

25 yrs, 1 mo

Languages Spoken

English

4.8

243 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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243 Reviews of Todd Simpson

October 05, 2021

Dealership Rating

Employee Rating

Was fast and car was clean overall great experience and sales people came over and ask how things went sales people came over and ask how things went More

by john.gehris

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Ethan Harbison, Charles German

Oct 06, 2021 -

BMW of Allentown responded

Thank you, John! We're glad the Daniels BMW team provided such excellent care to you!

September 30, 2021

Dealership Rating

Employee Rating

Todd really when a step further in helping me get on the road asap. I really appreciated the great customer service. I came in for a tire swap no appointment and still was taken cared of in a timely manner. road asap. I really appreciated the great customer service. I came in for a tire swap no appointment and still was taken cared of in a timely manner. Todd thanks again your an ASSET to the team there thank you. More

by Luis Cueto

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Sep 30, 2021 -

BMW of Allentown responded

This is what we like to hear, Luis! We're happy that Todd and our team assisted you in a timely manner with your tire. We look forward to seeing you next time at Daniels BMW!

September 29, 2021

Dealership Rating

Employee Rating

Excellent, reliable, prompt service always for the past 5+years Friendly, courteous staff Knowledgable about my car’s needs and explains things well to customer 5+years Friendly, courteous staff Knowledgable about my car’s needs and explains things well to customer More

by apolha

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Sep 30, 2021 -

BMW of Allentown responded

Thank you for your loyal business! It's been a pleasure having you as a customer for the past five years and we look forward to your next visit with us here at Daniels BMW!

September 15, 2021

Dealership Rating

Employee Rating

Excellent service and friendly staff I took my Mini for Excellent service and friendly staff I took my Mini for service and I got updated on the phone every step. Free car wash is a bonus. Thank you Excellent service and friendly staff I took my Mini for service and I got updated on the phone every step. Free car wash is a bonus. Thank you More

by Szekiu2

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Ethan Harbison, Charles German, Lisa Manento , John Benninger, Ryan Mertz, Austin Schlemmer

Sep 16, 2021 -

BMW of Allentown responded

We're so happy you felt connected to our service team during your car's appointment! Thank you so much for leaving the Daniels BMW team your five-star review! We'll see you next time!

September 09, 2021

Dealership Rating

Employee Rating

Great service friendly knowledgeable clean Atmosphere respectful Prices are decent respectful Prices are decent More

by jacona33

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Sep 09, 2021 -

BMW of Allentown responded

Thank you for the great review of Daniels BMW! We appreciate your feedback and hope to see you again next time!

August 28, 2021

Dealership Rating

Employee Rating

I have been doing business with this dealership for many years and have bought and had seven cars service there a Emily’s very happy thank you years and have bought and had seven cars service there a Emily’s very happy thank you More

by Carlullmann1

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Aug 31, 2021 -

BMW of Allentown responded

Thank you for your loyal business! It's always a pleasure having you visit us here at Daniels BMW and we look forward to seeing you again next time. Take care!

August 25, 2021

Dealership Rating

Employee Rating

Daniels BMW has always treated me well, from the time I purchased the car through all of the servicing that I have had done in their shop. I highly recommend them! purchased the car through all of the servicing that I have had done in their shop. I highly recommend them! More

by DDQMommy

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Aug 26, 2021 -

BMW of Allentown responded

Thank you for being a Daniels BMW customer! We're truly grateful for all of your support and look forward to seeing you at your next visit!

August 23, 2021

Dealership Rating

Employee Rating

Todd answered my questions and was wonderful to work with. The service was fast and also perfect. I highly recommend Daniels BMW for service & sales. with. The service was fast and also perfect. I highly recommend Daniels BMW for service & sales. More

by Chip

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Aug 24, 2021 -

BMW of Allentown responded

Thank you for your kind review! We appreciate you recommending the Daniels BMW team and hope to see you again next time!

August 15, 2021

Dealership Rating

Employee Rating

Service is always impeccable. Service managers are friendly and extremely knowledgeable. This is the only dealership I trust with my vehicles. I have purchased 2 mini’s and a X5 from this dealership a friendly and extremely knowledgeable. This is the only dealership I trust with my vehicles. I have purchased 2 mini’s and a X5 from this dealership and they keep all my cars in tip top shape! More

by Farierac

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Ethan Harbison , Ryan Mertz, Austin Schlemmer

Aug 16, 2021 -

BMW of Allentown responded

Thank you for choosing Daniels BMW for all of your automotive needs! We appreciate your 5-stars and look forward to seeing you next time!

August 12, 2021

Dealership Rating

Employee Rating

The servicing of my car yesterday was excellent! Good communication from Todd. When picking up my car there was a minor problem locating the invoice and key. communication from Todd. When picking up my car there was a minor problem locating the invoice and key. More

by 1990 BMW iX

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Matt Conway

Aug 12, 2021 -

BMW of Allentown responded

We are thrilled to hear that your time working with Todd was great! If there's anything more that Daniels BMW can do for you, please don't hesitate to reach out!

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