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Todd Simpson

Overview Reviews (242) Inventory (275)

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Todd Simpson

Todd Simpson | Page 7

Service Advisor

BMW of Allentown

4600 Crackersport Rd
Allentown, PA 18104

Todd has worked for BMW since 2001 starting out as a BMW technician and then moving up to the service advisor position. Being an automotive enthusiast, Todd is always happy and eager to talk about BMW’s products and features on both current and past vehicles. Feel free to stop in to get any BMW advice or simply just to say hi!!

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4.8

242 Reviews

Overview Reviews (242) Inventory (275)

Dealership Experience

15 yrs, 9 mos

Industry Experience

25 yrs, 1 mo

Languages Spoken

English

4.8

242 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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242 Reviews of Todd Simpson

November 30, 2022

Dealership Rating

Employee Rating

I am respectfully treated as a customer. The work gets done correctly the first time and my car run fantastic. Btw its not a brand new car. Its a 2015 model with 85k miles on it. They advise The work gets done correctly the first time and my car run fantastic. Btw its not a brand new car. Its a 2015 model with 85k miles on it. They advise me on what is needed and what can wait in terms of service. Ethan was my service advisor and he is a great asset to that dealership with over 24 years tenure there. This is a dealership that cares. More

by Grecian

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ethan Harbison, Lisa Manento , Austin Schlemmer

Dec 01, 2022 -

BMW of Allentown responded

Thanks for the five stars! We're glad to hear that your service appointment with Ethan went so smoothly. We hope to see you back here for many years to come! -Daniels BMW

November 13, 2022

Dealership Rating

Employee Rating

Exellent service,very professional crew. Recommended for everybody. Evrything was done on time and very friendly people. Recommended for everybody. Evrything was done on time and very friendly people. More

by Andrzej

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Nov 15, 2022 -

BMW of Allentown responded

Thank you for the excellent review! We appreciate you recommending the Daniels BMW team to others and hope you'll be visiting us again in the future. Take care!

November 12, 2022

Dealership Rating

Employee Rating

Daniels was efficient and clear about what needed work and what the options and costs would be. Highly recommended! and what the options and costs would be. Highly recommended! More

by Cdo

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Nov 14, 2022 -

BMW of Allentown responded

Thank you for the fantastic feedback! We're happy to hear our Daniels BMW team took great care of you during your visit and we hope we can be of service again in the future!

October 31, 2022

Dealership Rating

Employee Rating

They were on top of everything! Kept me up to date all the time. Knowledgeable and very friendly! Kept me up to date all the time. Knowledgeable and very friendly! More

by Nancy

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Ethan Harbison, Charles German, Lisa Manento , Ryan Mertz, Austin Schlemmer, Brandon was outstanding!

Nov 02, 2022 -

BMW of Allentown responded

Thank you for the great review, Nancy! We're happy to hear our Daniels BMW team provided you with an excellent experience and we hope we can be of service to you again in the future. Take care!

October 28, 2022

Dealership Rating

Employee Rating

The best service in town! I felt heard and understood. Todd S is wonderful to work with. I felt heard and understood. Todd S is wonderful to work with. More

by carleen632001

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Oct 31, 2022 -

BMW of Allentown responded

Thank you so much for taking the time to share this kind feedback! Todd & the team appreciate your business and look forward to seeing you again next time here at Daniels BMW!

October 28, 2022

Dealership Rating

Employee Rating

Customer oriented, cordial and easy to work with; promptly corrects things that goes sideways. Nice facilities. promptly corrects things that goes sideways. Nice facilities. More

by Jerry

Recommend Dealer

Yes

Oct 28, 2022 -

BMW of Allentown responded

Thank you for the wonderful review of our Daniels BMW team, Jerry! We appreciate your support and look forward to your next visit!

October 20, 2022

Dealership Rating

Employee Rating

Service representatives are excellent. Would like more availability of loaners and home pickup service. Office workers also very accommodating Would like more availability of loaners and home pickup service. Office workers also very accommodating More

by Doc

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Oct 21, 2022 -

BMW of Allentown responded

Thank you for the review and feedback. We appreciate your business and hope to see you again next time here at Daniels BMW!

October 15, 2022

Dealership Rating

Employee Rating

Vehicle was serviced in a very transparent and professional manner and I was impressed with the technology deployed by the service technician to point out to me the findings of his inspection professional manner and I was impressed with the technology deployed by the service technician to point out to me the findings of his inspection More

by Nick

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Ethan Harbison, Charles German , Austin Schlemmer

Oct 17, 2022 -

BMW of Allentown responded

Hi Nick, thank you for sharing your 5-stars! We're so happy that we provided you with an excellent service visit! We look forward to seeing you next time at Daniels BMW!

October 14, 2022

Dealership Rating

Employee Rating

Professional staff who are attentive and knowledgeable. Todd is always there to help with all matters regarding service. Always feels like home going back to Daniel’s! Todd is always there to help with all matters regarding service. Always feels like home going back to Daniel’s! More

by mgc

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Kelly, Katie & Lisa

Oct 14, 2022 -

BMW of Allentown responded

Thank you for your review! We're so happy that Todd earned your business during your recent visit! We appreciate you as a customer and look forward to seeing you next time! -Daniels BMW

October 04, 2022

Dealership Rating

Employee Rating

Great experience trying to solve an internet incompatibility with an older model (2014) BMW car. incompatibility with an older model (2014) BMW car. More

by Barrrd

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Rudy

Oct 05, 2022 -

BMW of Allentown responded

Thank you for your kind review! We appreciate your kind remarks! -Daniels BMW

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