Todd Simpson
Todd Simpson at BMW of Allentown

Todd Simpson | Page 8

Service Advisor

BMW of Allentown

4600 Crackersport Rd
Allentown, PA 18104

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4.9
230 Reviews

Todd has worked for BMW since 2001 starting out as a BMW technician and then moving up to the service advisor position. Being an automotive enthusiast, Todd is always happy and eager to talk about BMW’s products and features on both current and past vehicles. Feel free to stop in to get any BMW advice or simply just to say hi!!

Dealership Experience

15 yrs, 4 mos

Industry Experience

24 yrs, 8 mos

Languages Spoken

English English

4.9

230 Reviews

Write a Review

230 Reviews of Todd Simpson

July 26, 2022

Dealership Rating
Employee Rating

Awesome! Above and beyond! Exceptional customer service! Detail oriented. Perfectionists. Caring. Strive for success and 5 stars More

by Adam Maziuk
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Simoes

Jul 27, 2022

BMW of Allentown responded

Thank you for the kind review, Adam! We're happy to hear our team exceeded your expectations and we hope to see you again next time here at Daniels BMW!

July 21, 2022

Dealership Rating
Employee Rating

Great service always. Todd is always so knowledgeable and takes care of his customers. Best service advisor! More

by Sandyp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 22, 2022

BMW of Allentown responded

Thank you for the kind review! We're happy to hear Todd continues to take such wonderful care of you and we look forward to your next visit with us here at Daniels BMW!

July 12, 2022

Dealership Rating
Employee Rating

Recently had my car serviced and working with my Service Advisor, Todd, was a pleasant experience. The Technician sent me a video of my vehicle during his inspection and explained the work he performed. I w More

by Waynevanderslice
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 13, 2022

BMW of Allentown responded

Thank you for the fantastic feedback about your recent visit here at Daniels BMW! We appreciate your business and hope we have the opportunity to serve you again in the future!

June 30, 2022

Dealership Rating
Employee Rating

Lisa was great took care of me I’m so pleased ty and mechanics were awesome as well ty daniels More

by Johntorres412
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ethan Harbison, Charles German, Lisa Manento , Ryan Mertz, Austin Schlemmer

Jun 30, 2022

BMW of Allentown responded

Thanks for the five stars, John! We're happy to hear that your experience with the crew at Daniels BMW was such a positive one and we hope to see you back for all of your future auto needs!

June 23, 2022

Dealership Rating
Employee Rating

Informed what was needed & cost. Treated w/ respect & job was completed in a timely matter. More

by Pat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Mertz

Jun 23, 2022

BMW of Allentown responded

Thank you for taking the time to leave this positive review. We hope to see you again in the future. - Daniels BMW

June 15, 2022

Dealership Rating
Employee Rating

I received prompt service and a great loaner. Todd, my service advisor contacted me as soon as the car was finished. It was washed and ready to go when I arrived. I was escorted to the cashier an More

by Case
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 16, 2022

BMW of Allentown responded

Thank you for the 5-star review. We appreciate you sharing the positive feedback! - Daniels BMW

June 04, 2022

Dealership Rating
Employee Rating

I was very impressed with the service today and a full video was provided to show what was needed on my car. I thought this was excellent. Great job Daniels BMW! More

by janel3369
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 06, 2022

BMW of Allentown responded

Thank you for the kind review! We appreciate you trusting the Daniels BMW team with your vehicle and look forward to serving you again in the future. Take care!

May 29, 2022

Dealership Rating
Employee Rating

Very professional and respectful the sale person is very attended MR Jhon I will continue going to Daniel BMW More

by PerlaPR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Evans

May 31, 2022

BMW of Allentown responded

Thank you for the five-star review. We hope to see you here again. -Daniels BMW

May 27, 2022

Dealership Rating
Employee Rating

Great service experience! Highly recommend Daniel’s BMW ! The most Honest, reasonable and reliable dealership in the Lehigh Valley!! I will bring my car back for service aga More

by Akwuvp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ethan Harbison, Charles German, Lisa Manento , Ryan Mertz, Austin Schlemmer, Lisa and Brandon were terrific!!

May 31, 2022

BMW of Allentown responded

Thank you for taking the time to leave us your fantastic review! It means the world to us that you had a great service experience and we look forward to providing more five-star experiences in the future! - Daniels BMW

May 31, 2022

Akwuvp responded

It was a pleasure having our vehicle serviced with you. Great experience while we were traveling and had a tire issue. Thank you again for your prompt response to fixing our vehicle

May 25, 2022

Dealership Rating
Employee Rating

Their service was awesome Everyone was pleasant and polite I would recommend this place for us at your service More

by Cheryl
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
May 26, 2022

BMW of Allentown responded

Thank you so much, Cheryl! We're honored to receive your support and look forward to seeing you next time here at Daniels BMW!

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