Todd Skidmore | Page 31

Quick and friendly All of the service team were very friendly and helpful. My service was completed on time and the vehicle was cleaned inside and out. Greatly appreci All of the service team were very friendly and helpful. My service was completed on time and the vehicle was cleaned inside and out. Greatly appreciated the courteous service and ease in scheduling online. Thanks for another great experience! More

by amyconn92 Verified Customer Verified Customer

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Great service Todd our service writer was outstanding. He took care of us and kept us informed along the way. We brought our Acura RDX in for an oil change and tire Todd our service writer was outstanding. He took care of us and kept us informed along the way. We brought our Acura RDX in for an oil change and tire rotation and was very pleased with the way we were taken care of. Thank you Todd!! More

by jemiller3 Verified Customer Verified Customer

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Good service but adviser needs training My car received excellent service work but the adviser was a real jerk. He was condescending and wouldn’t admit he made a mistake when he came to me t My car received excellent service work but the adviser was a real jerk. He was condescending and wouldn’t admit he made a mistake when he came to me to see if I forgot to leave my keys in the car. He asked me to check to see if I had my keys. I told him I was sure left them in the car with the car. His attitude was I must have keys when in fact, they’d were in their possession but not tagged. I was considering purchasing a new SUV but I did not like how I was treated and do not feel my business is valued and would be reluctant to bring my car in for service. More

by leslied0 Verified Customer Verified Customer

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Professional service Brought my car in for a routine B1 oil change service. Staff and accommodations were great during my wait. Car wash after the service was also greatly Brought my car in for a routine B1 oil change service. Staff and accommodations were great during my wait. Car wash after the service was also greatly appreciated. More

by beco003 Verified Customer Verified Customer

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Great...did what you said when you said you would Fit me in and did a great job...delivered on commitment. Timely and professional interaction. Explain work being done and what needed to be done Fit me in and did a great job...delivered on commitment. Timely and professional interaction. Explain work being done and what needed to be done More

by lcarmean Verified Customer Verified Customer

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Service as it should be ! Great group of people from start to finish , in the days we live in it's hard to get persons with people skills let alone good service , Acura of colu Great group of people from start to finish , in the days we live in it's hard to get persons with people skills let alone good service , Acura of columbus gave me both ! Great people , service , at a very reasonable price ! Thanks so much . Brian cooper More

by BRIANCOOPER47 Verified Customer Verified Customer

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oil change friendly and very accommodating schedule wise particularly when running late with pick up. washed my car even though it was raining which i appreciat friendly and very accommodating schedule wise particularly when running late with pick up. washed my car even though it was raining which i appreciated. thank you! More

by helendra1 Verified Customer Verified Customer

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Positive Buying Experience Contacted Dwayne about used Honda Civic listed on internet. Received timely response to set up test drive. Arrived at dealer & Dwayne had car ready Contacted Dwayne about used Honda Civic listed on internet. Received timely response to set up test drive. Arrived at dealer & Dwayne had car ready for test drive and all pertinent car history. After test drive, Dwayne spent time answering questions and negotiated great price for the car. Dwayne was courteous and professional throughout the process. At no time did I feel pressured to close the deal. The following day, I heard a slight, intermittent sound coming from one of the wheels that was not noticed during the test driver & called Dwayne. Dwayne immediately set up with Jamie in service department for the car to be checked out by technician. Dropped off car and spoke with Todd about sound. Service Dept. Checked out the car, adjusted dust cover, road tested the car and had it ready for pick up same day. No Charge for diagnostics & service. Jamie made follow up call next day to confirm that there were no further issues with the car and that it was meeting my expectations. Overall, positive experience with both Sales & Service. More

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Good experience Prompt greeting when I drove up and quick attention at service counter to my reason for my visit. Comfortable waiting area. Easy checkout. Professi Prompt greeting when I drove up and quick attention at service counter to my reason for my visit. Comfortable waiting area. Easy checkout. Professional service throughout. More

by CCARNEY Verified Customer Verified Customer

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Very good service, disappointed with dirty carpet My full service was very efficient from scheduling through the service and changing of differential fluid! I appreciate Todd explaining and advising My full service was very efficient from scheduling through the service and changing of differential fluid! I appreciate Todd explaining and advising to change the differential fluid and moving to get it changed quickly in order to get me on my way. I was very disappointed with the oily dirt left on my light colored interior floor rug. I was in a hurry or I would have sought resolution to this before I left the dealership. More

by Godwin Robin Verified Customer Verified Customer

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