Todd Skidmore | Page 41

Battery Overall whenever I have to visit for service I have a pleasant experience from everyone there. Prior visits Jim has been exceptional to hear my conce Overall whenever I have to visit for service I have a pleasant experience from everyone there. Prior visits Jim has been exceptional to hear my concerns while going through temporary frustrations. Zach is always a friendly face to see, greeted with a smile and makes sure that my service repair is expedited. Todd has gone above and beyond to handle service requests and been fair to me with reasonable pricing. I sincerely appreciate the entire team and all they do to make me feel like a valued customer. The service they provide, makes me want to continue being an Acura owner. More

by PASCHA.B Verified Customer Verified Customer

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A1 service. Thorough and professional from the moment i arrived to when i left. I trust them that they arent going to mislead me about services needed (or NOT nee Thorough and professional from the moment i arrived to when i left. I trust them that they arent going to mislead me about services needed (or NOT needed) for my vehicle. More

by cathemckee Verified Customer Verified Customer

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Fast and efficient Service was perform as scheduled. Ready ahead of schedule. To be honest, I miss some of the personal touch I received in prior years (ten years ago). Service was perform as scheduled. Ready ahead of schedule. To be honest, I miss some of the personal touch I received in prior years (ten years ago). Car was clean on outside but no wipe down or vacuum inside. Just miss the extra... More

by joyceduncan Verified Customer Verified Customer

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Outstanding, As Always As always, the courtesy, informativeness, and friendliness of all personnel is exemplary. Though all employees we came into contact with are excellent As always, the courtesy, informativeness, and friendliness of all personnel is exemplary. Though all employees we came into contact with are excellent, Todd is especially noteworthy! More

by flipnewf Verified Customer Verified Customer

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oil change. very professional . fast service and great scheduling i got an appointment for service on same day when i called to schedule. fast in and out . no ha very professional . fast service and great scheduling i got an appointment for service on same day when i called to schedule. fast in and out . no hassle . car is serviced , vacuumed and wasted in 90 min . More

by raj Verified Customer Verified Customer

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Oil change Was there for an oil change and as a general practice the car would be vaccumed and washed after the service. I also made sure to ask if the car woukd Was there for an oil change and as a general practice the car would be vaccumed and washed after the service. I also made sure to ask if the car woukd be vaccumed. To my surprise I saw that the car was not vaccumed even though it was washed. I am really disappointed with the service technician as it is his duty to check if everything which was promised was taken care before giving the vehicle back to customer. More

by SIRG.1104 Verified Customer Verified Customer

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Acura Service The service crew is just great! Jim always goes above and beyond. Chris and Todd were wonderful as well. I especially appreciate the loaner option -- The service crew is just great! Jim always goes above and beyond. Chris and Todd were wonderful as well. I especially appreciate the loaner option -- makes my life easier! Highly recommend this dealership to all of my friends. More

by SRWHALEY Verified Customer Verified Customer

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Top Rated Dealership-Top to Bottom Took both of my ILX's in for service, back to back days, I was greeted by the service staff with a hello and friendly smile and was asked what service Took both of my ILX's in for service, back to back days, I was greeted by the service staff with a hello and friendly smile and was asked what service was needed and listened to my question. Both Todd and Jim handled everything with my cars in a professional manner. Steve has been my salesperson for the purchase of my last 6 vehicles and made a point of stopping over to chat for a minute, just to make sure things were okay. Those little touches from everyone at the dealership keeps me coming back and the reason I'd tell friends to check them out. All professional from sale, finance to service....top to bottom, all first rate. Greg Vranic 5/19/17 More

by GVRANIC Verified Customer Verified Customer

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Service on my RDX Customer service was fantastic and it cannot be duplicated elsewhere. Todd was great to work with and is why people buy Acuras. It is the quality of Customer service was fantastic and it cannot be duplicated elsewhere. Todd was great to work with and is why people buy Acuras. It is the quality of the car and the great people that work at Acura. More

by jlmoore2005 Verified Customer Verified Customer

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First Oil and Tire Rotation I was able to make my appointment on the internet from another state where I was vacationing without a problem. They confirmed the appt. on line. I I was able to make my appointment on the internet from another state where I was vacationing without a problem. They confirmed the appt. on line. I arrived at the appointment on time and they served it right away and I was out within a hour. Snacks and coffee were available. More

by rlwead Verified Customer Verified Customer

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