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Tom Allen

Overview Reviews (35) Inventory (236)

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Tom Allen

General Manager

Lester Glenn Chrysler Dodge Jeep RAM FIAT

1199 Route 37 W
Toms River, NJ 08755

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4.7

35 Reviews

Overview Reviews (35) Inventory (236)

4.7

35 Reviews

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35 Reviews of Tom Allen

September 05, 2025

Dealership Rating

Employee Rating

If I could give it a zero I would. Bought a new jeep a year ago. 5 months in it has a catastrophic steering malfunction. LESTER GLENN couldn’t care less. Told me to drive it ti Bought a new jeep a year ago. 5 months in it has a catastrophic steering malfunction. LESTER GLENN couldn’t care less. Told me to drive it til it got worse. In the end they flat refused to work on it, told me to take it to another dealer. I’ll be lemon lawing it More

by Mstreetssp

Sales Price Transparency

Purchase Time

Recommend Dealer

Other Employees Tagged: Andres Espinosa, Leah Bolton

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July 25, 2025

Dealership Rating

Employee Rating

I always have a wonderful experience at Lester Glenn. The easiest car buying experiences I’ve ever had The easiest car buying experiences I’ve ever had More

by MIRANDASENATORE

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Steve Regan, Jorge Ramos

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Jul 25, 2025 -

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hey MIRANDASENATORE, Thanks for sharing your experience! We're so glad to hear that every visit continues to be a positive one and that we've made your car-buying process feel easy and stress-free. We truly appreciate your continued support and look forward to helping you again in the future! Happy Driving, The Lester Glenn Chrysler Dodge Jeep RAM FIAT Team

July 18, 2025

Dealership Rating

Employee Rating

I came into the dealership knowing I was walking out with a new car because my other car blew the engine. I had my daughter and granddaughter that was 14 moths with me. Steve the salesman was very helpful an a new car because my other car blew the engine. I had my daughter and granddaughter that was 14 moths with me. Steve the salesman was very helpful and even offered us a bottle of water. I was able to get in and out quickly with the jeep I wanted. More

by ARTHURFAMILY03

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Steve Regan, Brian Reeves , Douglas Burke

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Jul 21, 2025 -

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hi ARTHURFAMILY03, Thanks for sharing your experience! We're so glad Steve was able to help turn a difficult situation into a positive one. Having your car break down is never easy, especially when you're caring for little ones, but it’s great to hear that Steve made the process fast, helpful, and accommodating. From offering a bottle of water to getting you into the Jeep you wanted quickly, we're happy to know you felt supported every step of the way! Happy Driving, The Lester Glenn Chrysler Dodge Jeep RAM FIAT Team

April 24, 2025

Dealership Rating

Employee Rating

Always doing what they can to give you the best deal. Justin is very informative, and very thorough during the whole car buying process, making sure the experience is quick, and stress free. Justin is very informative, and very thorough during the whole car buying process, making sure the experience is quick, and stress free. More

by andrewpopper

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Brian Reeves, Justin Friedland, Jorge Ramos

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Apr 24, 2025 -

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hi andrewpopper, Thanks for sharing your experience! We're thrilled to hear that Justin made your car-buying process smooth and stress-free! It’s great to know you felt well-informed and supported every step of the way. We truly appreciate your continued trust in our team! Happy Driving, The Lester Glenn Chrysler Dodge Jeep RAM FIAT Team

April 03, 2025

Dealership Rating

Employee Rating

Excellent service given. Always available if have questions or concerns. Bernie and his staff are great. Working with Tom Allen is a pleasure Always available if have questions or concerns. Bernie and his staff are great. Working with Tom Allen is a pleasure More

by JUSTINKURZYNOWSKI

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Marty Stab, Bernie Helme, Amanda Bruno

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Apr 04, 2025 -

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hey JUSTINKURZYNOWSKI, Thanks for sharing your experience! We're thrilled to hear that Bernie, Tom, and the team provided excellent service and are always there to assist with any questions or concerns. We appreciate your loyalty and look forward to helping you again in the future! Happy Driving, The Lester Glenn Chrysler Dodge Jeep RAM FIAT Team

December 05, 2024

Dealership Rating

Employee Rating

ALWAYs a great experience. ..Tom Allen runs a tight ship and the reslt is a BIB smile on the customer's face! ..Tom Allen runs a tight ship and the reslt is a BIB smile on the customer's face! More

by gtfldad

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Brian Reeves, Frank Guzman, Bobby Fox, Jorge Ramos

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November 02, 2024

Dealership Rating

Employee Rating

Best experience buying a vehicle. Very knowledgable sales and finance staff will buy there again Very knowledgable sales and finance staff will buy there again More

by FISHON372000

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Marty Stab, Zachary Macagnone

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Nov 05, 2024 -

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hi FISHON372000, Thanks for sharing your fantastic experience! We're thrilled to hear that our sales and finance team provided you with knowledgeable and helpful service. We look forward to assisting you again in the future! Happy Driving, The Lester Glenn Chrysler Dodge Jeep RAM FIAT Team

November 01, 2024

Dealership Rating

Employee Rating

Justin was the best! He hunted down the Gladiator that fit my specifications. He will definitely have my business in the future. He hunted down the Gladiator that fit my specifications. He will definitely have my business in the future. More

by BRIELLE

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Justin Friedland

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Nov 05, 2024 -

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hi BRIELLE, Thanks for sharing your experience! We're so glad to hear Justin was able to find the perfect Gladiator for you! We'll be sure to pass along your kind words to him. We look forward to assisting you again in the future! Happy Driving, The Lester Glenn Chrysler Dodge Jeep RAM FIAT Team

September 27, 2024

Dealership Rating

Employee Rating

They lie to you and they make you think you getting a deal. DO Not TRUST THEM deal. DO Not TRUST THEM More

by Dianejb1961

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Brian Reeves, Chris Condello, Jorge Ramos

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Sep 30, 2024 -

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hi Diane, Thank you for sharing your experience with us. While we understand and respect your opinion of your experience, we respectfully do not feel that the information you provided in your review(s) is a fair representation of what transpired during your visit. We understand that our team worked hard to assist you during your initial visit and the days that followed after we were made aware that you were unhappy with the deal you completed. Our team offered, on several occasions, the opportunity for you to back out of your deal, as well as several other options involving your new vehicle, as well as the vehicles you traded in. Our team even drove to your residence after we discussed these options further to make the process more convenient for you. We believe in transparency and doing everything we can to assist our customers. We do not believe in pressuring any of our customers to make decisions and provided you with several options during your initial visit, and the days that followed. We are sorry to hear that despite these additional options offered and considerations made to satisfy your experience we fell short in your eyes. Thank you again for taking the time to share your experience with us. Thank you again, The Lester Glenn Chrysler Dodge Jeep RAM FIAT Team

Sep 30, 2024 -

Dianejb1961 responded

I wanted to returned both cars the days after I got them and you told me that it was already in the system. When I put the reviews on about your dealer that’s when you said you was taking the cars back, finally I brought both cars back. Tim was nice to let me. But as far as the salesmen he was completely nasty to my son and also stuff was stolen from the truck. You are made because I didn’t take down the reviews. I been busy all weekend. You came to my house to make me sign another contract. Your salesman Chris did not explain the hidden fees on a leased. I’m not going back and forth with you. Other customers also feel the same way I do. They will read the reviews in which I should have before I went there. People read the reviews before shopping. Ty

August 25, 2024

Dealership Rating

Employee Rating

On August 24, 2024 I Paul Barrueto went to Lester Glenn Jeep dealer in Toms River NJ I bought a jeep grand Cherokee overland 2020 which they help me out with the process and the financial paper work. Eve Jeep dealer in Toms River NJ I bought a jeep grand Cherokee overland 2020 which they help me out with the process and the financial paper work. Everything was easy and perfect. Sales man Steve knew his stuff and everything about the vehicle. Everybody there was nice and respectful. I will recommend anyone to buy a vehicle. Great services and satisfaction. More

by Sunset

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Steve Regan

Report | Print

Aug 30, 2024 -

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hi Sunset, Thank you for the great review! We’re delighted to hear that Steve and our team made the process smooth and easy for you! It’s wonderful to know that you’re satisfied with your Grand Cherokee and our service. We appreciate your recommendation and look forward to assisting you again in the future! Happy Driving, The Lester Glenn Chrysler Dodge Jeep RAM FIAT Team

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