Tom Bennett
Tom Bennett at Lexus of Wayzata

Tom Bennett | Page 14

Service Consultant

Lexus of Wayzata

16100 Wayzata Blvd
Wayzata, MN 55391

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4.7
147 Reviews
4.7

147 Reviews

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147 Reviews of Tom Bennett

December 04, 2019

Dealership Rating
Employee Rating

Always easy at Lexus of Wayzata. However. Let’s brighten up the coffee room and get some new doughnuts. Fresh fruit. Something. Lemonade. Some fresh stuff. More

by Christopher.willette
Recommend Dealer
Yes
Dec 06, 2019

Lexus of Wayzata responded

Hi Christopher! Thank you for taking the time to rate our dealership, and thank you for sending recommendations for our lounge as well! It's greatly appreciated. Sincerely, Your Lexus of Wayzata Team

September 12, 2019

Dealership Rating
Employee Rating

Great experience throughout the car lifecycle Everyone is very professional and friendly. They care about customer service. From purchainsg a new car to getting services to turning in a lease; t More

by F.M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tri Bui, Mike Dalton, Doug Evans, Mark Pelant

Sep 13, 2019

Lexus of Wayzata responded

Thank you for taking the time to write this positive review for our entire dealership! And you're right, we love customer service and the opportunity to grow and improve. Thanks for your business and we look forward to serving you again in the future. Sincerely, Your Lexus of Wayzata Team

August 31, 2019

Dealership Rating
Employee Rating

Great service from caring professionals I recently leased a new Lexus from Lexus of Wayzata. Bob Horwitz was my salesman and he helped me every step of the way, from choosing the right vehi More

by Wendy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob Horwitz , Sergio Pena

Sep 03, 2019

Lexus of Wayzata responded

Wendy, thank you so much for your kind words and wonderful review of our dealership! We are pleased to hear all the details of your experience were taken care of. We want each of our guests equipped the information they need to make confident vehicle decisions. Thank you for your business and we hope to serve you again in the future. Sincerely, Your Lexus of Wayzata Team

January 21, 2019

Dealership Rating
Employee Rating

13 Es350 Our family purchased a 2013 ES 350, cal was wonderful to work with. We are in the process of buying a 2009 GX 470! Cal has help me out a number More

by 350 es
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cal Ryan , Charlie Bloomer, Chris Bloomer, Mike Dalton, Mike DeJong, Bryan Grotte, Yolanda Lawhorn, Michael Peters

Jan 21, 2019

Lexus of Wayzata responded

Thank you for taking the time to leave us 5 stars and a thoughtful review! We're so thrilled you and your family have always enjoyed working with Cal. Our team is dedicated to creating genuine, long-lasting relationships with our customers. We appreciate your business and can't wait to see you again! Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

January 16, 2019

Dealership Rating
Employee Rating

2nd NX and love it!! Traded a 2016 NX up to a 2019 NX and had the usual 5 star buying experience from Lexus of Wayzata. From the uncomplicated paper work to the easy and f More

by KATHYBOORSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gerald Franti, Becky Stenson , Christopher Broin, Mike Dalton

Jan 16, 2019

Lexus of Wayzata responded

Kathy, thank you for taking the time to leave us a review! Our team strives to provide an exceptional experience for all of our customers, regardless if this is your first visit with us or tenth. We're so glad to hear you've always had a great experience and can't wait to see you again soon! Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

January 04, 2019

Dealership Rating
Employee Rating

Outstanding Professionalism I’ve purchased 7 vehicles now from Pat Bernklau and he always works hard to earn my business as well as keeping in touch well after the purchase More

by CRAIG.STACEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Bernklau, Ross Bingham, Chris Bloomer, Jim Guettler

Jan 15, 2019

Lexus of Wayzata responded

Thank you so much for your thoughtful feedback! We're so glad you've been able to successfully work with Pat over the years. We strive to ensure our customers are taken care of, even after the purchase is complete. If there's anything else we can do for you, please let us know! Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

October 13, 2018

Dealership Rating
Employee Rating

Exceptional Services For the past twenty years I have owned nothing but Lexus vehicles. I absolutely love my LS 460 - for sure the best car I have ever owned. While I am More

by PJ Medina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 19, 2018

Lexus of Wayzata responded

Thank you so much for your kind words about our dealership! We are so thrilled that you have chosen Lexus for the past 20 years. We always put our customers first, so we're happy to come get your vehicle and take care of it for you. If there's anything else we can do for you, please let us know! Sincerely, Mike DeJong | Customer Service Manager | 952-404-5137

October 11, 2018

Dealership Rating
Employee Rating

Doing their job Getting service done by personnel who take pride in doing their job is a nice change from people who just show up to collect a paycheck Thank yo More

by RLTANNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ali Alvi, Dave Love

Nov 19, 2018

Lexus of Wayzata responded

Thank you for leaving us a 5-star rating and your positive feedback! You're absolutely correct when you say our team takes pride in their jobs. We always want to make sure our customers are taken care of at all times. If there's anything else we can do for you, please let us know! Sincerely, Mike DeJong | Customer Service Manager | 952-404-5137

October 11, 2018

Dealership Rating
Employee Rating

Fix issue on noice during low gear Center exchaust pipe removed how I still have the same issue. I am waiting for 5k run and bring the vehicle again to check or fix it More

by Bagalexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Lofquist

Oct 26, 2018

Lexus of Wayzata responded

Thank you for letting us know about your experience at Lexus of Wayzata. We're sorry to hear you're having similar issues with your Lexus vehicle. If you'd like to schedule an appointment, please call us at 952-476-6111 and ask to speak to a Service Advisor. Sincerely, Mike Dejong | Customer Service Manager

October 11, 2018

Dealership Rating
Employee Rating

20K SERVICE Tom Bennett greeted us upon arrival. Suggested services that were needed and promptly had the work completed. We have dealt with Tom before and he al More

by Thanna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Timm Bastyr, Charlie Bloomer

Oct 26, 2018

Lexus of Wayzata responded

Tim, thank you so much for letting us know about your experience with Lexus of Wayzata. Our team strives to ensure you're always taken care of, which is why we're happy to go above and beyond your expectations. If there's anything else we can assist you with, please let us know! Sincerely, Mike Dejong | Customer Service Manager | 952-404-5137

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