Tom Berlin

We went during a busy time of year with the holidays and requested a type of car. 10 minutes later, found. It was a team effort there and the car is now in our driveway. As a group, they helped each other help us. By the way, we went to 2 other dealers before them, not again! CUSTOMER SERVICE still exists.

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"Positive New Car Buying Experience "

- MEVB2019 Verified Customer

Like many who have a been jaded by past bad car buying experiences, going into any car dealership becomes a perceived dreadful experience. However, I had done extensive internet research regarding my new vehicle and dealerships in SE WI. I found that Palmen had the best selection of colors and trims in the model I was looking for and a solid reputation for friendly, professional and no-pressure sales team. After my positive experience, I am very pleased that I chose Palmen as my dealership for my new car purchase. Both my salesperson, Tom and Financing Manager, Steve were friendly, genuine and transparent throughout the sales and financing process. They did not pressure me, ensured all my questions were answered and that I left the dealership satisfied not only with my new vehicle, but also with the customer service experience I had while I was there.

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"Great dealership"

- rmbh77 Verified Customer

Third vehicle that I’ve bought from Palmen in Racine, Wi. Great selection to choose from and good deals on them also. Sales was very helpful in deciding on this truck that I bought.

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"Great salesman"

- Harold S Verified Customer

Tom did a great job showing us the vehicles and explaining how every thing worked. Made our purchase a lot easier and answered every question we ha!

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"Good experience "

- James608 Verified Customer

I was treated well. Met the sales leader and he introduced me to a sales rep. Showed me the car and took a test drive with me. Made a deal and able to slightly negotiate. I'm comfortable with my deal and price. Financing went well and fairly quick.

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"I was WOWED! "

- Cindy From Mukwonago Verified Customer

I was visied several dealerships very discouraged because I did not feel I had built a trusting realistic ship until I finally went to Palmens! Ted, Tom and Tonya listened to my concerns, stayed in touch, found the vehicle I was looking for. I would highlt recommend a visit to this dealership and it was worth the drive to have this type of experience. Highly satisfied! We purchased a new and used vehicle. When Ted, sales manager, came back with our price, my husband said “WOW”! We were wowed by the entire experience!

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"Easy breezy beautiful"

- The Don Verified Customer

This by far was the easiest lease of a new vehicle I have ever done! Thank you to both Matt's, Tom, Vince, Tim, Randy, Chuck, Katie, Bob, Brandon, Josh, and Nick! Also thanks to Mark, Tonya, Taylor, Ron, Teddy and Clay! What a team!

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"Great!"

- DoubleD Verified Customer

Tom was excellent and the deal was perfect! I made a fair offer and it was accepted without a lot of back and forth offers. Easiest car buying experience to date! I'm happy. Thanks!

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"Successful trade and purchase of new vehicle"

- Todd h Verified Customer

Great experience all the way around. Tim was effective at helping me trade four used vehicles and also locating a new vehicle off premise. The check out process was easy and took less than 40 minutes.

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"Purchased a used trucknand traded in my Jepp"

- da_delise Verified Customer

Received a letter looking to purchase my Jeep Libery. New of used Rams were out of my price range. However fells in love with that F-150 you had and bought that. Arrived with my financing pre approved which helped the finance dept. Had a wonderful experience and Tom Berlin was a true professional.

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