Tom Bilodeau | Page 2

Great service and attention to detail. A great group here! Dawn is excellent and you only need describe the problem once and she takes care of it. The unsung heroes are the folks in the back doing the actual Dawn is excellent and you only need describe the problem once and she takes care of it. The unsung heroes are the folks in the back doing the actual mechanical work. They are true professionals and their work is impeccable. Arrangement for a loaner vehicle was, as requested commensurate with my own vehicle which was a real pleasure. I greatly appreciate the care that is taken while servicing my car. I don't have to worry about dirt, grease, or minor paint nicks. Very pleased and you folks are my "go to". I just wish you could do some warranty work on my Stingray! :-) Keep up the good work my friends! More

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Warning light on (Tues 12/26/17) Warning light on 12/26/17, towed to your dealership 12/26/17 AM, diagnostic tests showed fuel injection pbx, fixed, road tested and ready for pick-up Warning light on 12/26/17, towed to your dealership 12/26/17 AM, diagnostic tests showed fuel injection pbx, fixed, road tested and ready for pick-up Thursday late AM 12/28/17. Very satisfied & thankful you were able to fix the pbx ! More

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Airbag recall Primary visit was for the Tamara Airbag inflator replacement recall. Lexus did not impress me with their response to this severe safety issue but tha Primary visit was for the Tamara Airbag inflator replacement recall. Lexus did not impress me with their response to this severe safety issue but that doesn’t reflect on your dealership. More

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Very good From making the appointment and the completion of the job everything was totally professional I would totally recommend this dealership to anyone who From making the appointment and the completion of the job everything was totally professional I would totally recommend this dealership to anyone who is interested in buying a Lexus More

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my experience couldn't of been any easier from the beginning talking to laurie was easy and refreshing .she understood everything that really mattered to me . the ease of dropping of my car a from the beginning talking to laurie was easy and refreshing .she understood everything that really mattered to me . the ease of dropping of my car and picking up the loaner couldn't of been easier . laurie even stayed late when my car was done so that I could pick up my car . More

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great attitude of all people who I had contact with Josh Marquis goes out of his way to always provide top notch service to me; he is the reason I keep getting service at IRA Josh Marquis goes out of his way to always provide top notch service to me; he is the reason I keep getting service at IRA More

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Outstanding service I would like to thank Dawn Knaap,, T. Bilodeau, and Barry Chase for their excellent interaction with me throughout the service process. Good job, flok I would like to thank Dawn Knaap,, T. Bilodeau, and Barry Chase for their excellent interaction with me throughout the service process. Good job, floks! More

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Service visit (routine) Everyone is helpful, organized and makes it a smooth experience. I especially appreciate that all staff make the extra effort to be cheerful and perso Everyone is helpful, organized and makes it a smooth experience. I especially appreciate that all staff make the extra effort to be cheerful and personable. More

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10,000 Mile Service Arrived for my appointment and met with two attendants who took the information for my service visit. Since I was getting a loaner I removed my gol Arrived for my appointment and met with two attendants who took the information for my service visit. Since I was getting a loaner I removed my golf clubs and an attendant placed them in the loaner--nice touch! Met with the Kelly Sforza, service consultant informing her that I also needed a 4 wheel alignment, which she advised was covered under warranty. This just took a few minutes for the paperwork, and I was off to the golf course. Returned in the afternoon, picked up the paperwork and Harry, the attendant, assisted me in getting the clubs to my car. Tom Bilodeau, the service technician left a "Thank You" card in my car letting me know to contact him if there are any issues with the vehicle. Great service! More

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Great Service as usual The service provided by Ira Lexus is always competent, efficient and fast. The waiting area is attractive and very comfortable. The coffee and bagels The service provided by Ira Lexus is always competent, efficient and fast. The waiting area is attractive and very comfortable. The coffee and bagels are excellent. More

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