Tom Bilodeau
Tom Bilodeau at Ira Lexus of Manchester

Tom Bilodeau

Master Technician

Ira Lexus of Manchester

18 Kilton Rd
Bedford, NH 03110

4.7
28 Reviews
4.7

28 Reviews

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28 Reviews of Tom Bilodeau

October 22, 2023

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Employee Rating

Highly qualified and expert technicians that pride in their work. I highly recommend Lexus of Manchester More

by Charestnh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Laurie Beauchemin

Oct 24, 2023

Ira Lexus of Manchester responded

It's wonderful to hear that Ira Lexus of Manchester has highly qualified and expert technicians who take pride in their work. Having a skilled and dedicated service team is crucial for maintaining the quality of your vehicle. Thank you for your recommendation. We appreciate your business. We look forward to assisting you in the future.

October 13, 2023

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The place is very clean professional staff are very nice jobs is fast it a responsible dealership one you can trust the most clean up the customer car that a good example for customer service thanks IRA. Ma More

by chhunlee78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 17, 2023

Ira Lexus of Manchester responded

It's great to hear that you had a positive experience at IRA Lexus of Manchester. A clean environment, professional staff, and fast service are all important aspects of providing excellent customer service. Enjoy your well-maintained car!

September 27, 2023

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Pleasant service people. Enjoyable first servicing (5000) mile service. Very comfy waiting area with nice smenities More

by Rtowlen
Service Price Transparency
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Recommend Dealer
Yes
Sep 29, 2023

Ira Lexus of Manchester responded

We're delighted to hear that you had a pleasant experience during your first servicing! Our service team takes pride in ensuring that our customers feel comfortable and well-cared for. Your satisfaction is our priority, and we look forward to providing you with excellent service in the future. Thank you for choosing us for your 5000-mile service!

July 07, 2023

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Overall, I like the dealership and the people are very friendly and helpful. Laurie and Nigel were very attentive and resolved an issue. I was having quickly and thoroughly. Thank you very much! More

by Joanne
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Laurie Beauchemin, Eric Arneil, Barry Chase, Nigel Long , Ben Messenger was very helpful.

Jul 11, 2023

Ira Lexus of Manchester responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 20, 2023

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Employee Rating

They really take care of you personally. They care about you. And want you to be satisfied More

by mgray1107
Service Price Transparency
Recommend Dealer
Yes
Jun 22, 2023

Ira Lexus of Manchester responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

June 02, 2023

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Thank you for getting me in and out quickly. Thank you thank you thank you More

by Melissabshugrue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 10, 2023

Ira Lexus of Manchester responded

Thank you for being our customer, we appreciate your kind words!

March 21, 2018

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Accommodating & Professional I wanted to reschedule last minute because of upcoming storm and the staff immediately accommodated my request. The service was carried out in the sa More

by Becky's NX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Barry Chase , Dawn Knapp, Patricia Ober, Tanya Moran, Service Advisor

March 02, 2018

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Employee Rating

Great service and attention to detail. A great group here! Dawn is excellent and you only need describe the problem once and she takes care of it. The unsung heroes are the folks in the back doing the actual More

by Richard T. DeRoberto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dawn Knapp

December 29, 2017

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Employee Rating

Warning light on (Tues 12/26/17) Warning light on 12/26/17, towed to your dealership 12/26/17 AM, diagnostic tests showed fuel injection pbx, fixed, road tested and ready for pick-up More

by joe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

December 28, 2017

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Employee Rating

Airbag recall Primary visit was for the Tamara Airbag inflator replacement recall. Lexus did not impress me with their response to this severe safety issue but tha More

by KenABell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dawn Knapp

1

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