Tom Capps

I am delighted to provide my genuine review of Tom at Heritage Cadillac. Tom possesses exceptional knowledge and demonstrates in-depth expertise regarding the vehicles he sells. He facilitated a test dri Heritage Cadillac. Tom possesses exceptional knowledge and demonstrates in-depth expertise regarding the vehicles he sells. He facilitated a test drive, and I returned with a significantly enhanced understanding of Cadillac, having gained substantial knowledge that day. Although I did not make a purchase at that time, Tom remained pleasant and composed, showcasing impressive sales acumen. Consequently, I returned three months later and purchased an XT4. Tom's communication skills are exceptional, and he does not exert pressure. Instead, he takes his time and provides comprehensive information, demonstrating his dedication. Therefore, I would like to express my sincere gratitude to Heritage Cadillac for employing someone of Tom's caliber, and I appreciate the professionalism exhibited by everyone at the dealership. Thank you (Ms. Parker). More

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Burell is always professional, couteous and clear in his communications. THere are never suprises and he provides service that gets you in and out as quickly as possible. communications. THere are never suprises and he provides service that gets you in and out as quickly as possible. More

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Tommy Capps is the best. He has taken care of my parents cars for years. He even visited my elderly parents home to program the Garage door for them. Great guy, best deals an He has taken care of my parents cars for years. He even visited my elderly parents home to program the Garage door for them. Great guy, best deals and excellent customer service. More

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Always a wonderful experience! I really appreciate the high level of professionalism, friendly service, and extra care. Consistently outstanding! I really appreciate the high level of professionalism, friendly service, and extra care. Consistently outstanding! More

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excellent service, Tommy Capps and Mark in service are the best to deal with for my needs the best to deal with for my needs More

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Tom Capp is amazing. So helpful and knowledgeable. I highly recommend him and heritage Cadillac! So helpful and knowledgeable. I highly recommend him and heritage Cadillac! More

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Always have had a great service experience at this dealer. They are the best. Prompt service work and a comfortable waiting area. dealer. They are the best. Prompt service work and a comfortable waiting area. More

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Heritage Cadillac has always been professional thorough quick and responsive when servicing my car at the dealership. Great group to work with and put your trust in. Nick P quick and responsive when servicing my car at the dealership. Great group to work with and put your trust in. Nick P More

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Tom Capps is one of the best salesman there is. He treats his customers like family!! Heritage is the best around thank you for everything! his customers like family!! Heritage is the best around thank you for everything! More

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Professional customer service , please to do business with friendly and honest Dealership , fast turnaround time , I hope to due more business in the future , Even I didn’t purchase my Cadillac at H with friendly and honest Dealership , fast turnaround time , I hope to due more business in the future , Even I didn’t purchase my Cadillac at Heritage , looking forward to due business Sincerely, The retired mechanic ... FYI Mr. Burrell Excellent customer service Rep. More

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