132 Reviews
Write a Review132 Reviews of Tom Clancy
March 08, 2016
Another good experience. This was our second vehicle and second Highlander purchased from Toyota of Naperville. We have been impressed with the high level of customer service This was our second vehicle and second Highlander purchased from Toyota of Naperville. We have been impressed with the high level of customer service provided by this dealership. Everyone at the dealership is friendly and professional. Working with Elizabeth Elkerton, Tom Clancy, Peter Murray and A.J. Reilly on the different phases of our current purchase reinforced this impression. Highly recommend this dealership for both sales and service. More
Other Employees Tagged: Peter Murray, A.J. Reilly, Elizabeth Squires
March 07, 2016
Excellent service Tom was the best car salesman I have ever purchased from. He was so informative and really cared about giving me the easiest and best transaction. Tom was the best car salesman I have ever purchased from. He was so informative and really cared about giving me the easiest and best transaction. More
February 27, 2016
Great service! Everyone here was very kind and helpful. I was assisted by Mr. Tim O Connell and Mr. Tom Clancy. They are very professional and knowledgeable. We test Everyone here was very kind and helpful. I was assisted by Mr. Tim O Connell and Mr. Tom Clancy. They are very professional and knowledgeable. We test drove the Corolla, Camry and RAV4. Tom helped guide my decision to buy the Camry. Both Tim and Tom answered all of my questions, very knowledgeable and professional. Great experience! Thanks! More
Other Employees Tagged: Tim O'Connell
February 24, 2016
Friendly and Great Customer Service! Went in to purchase a Highlander and the salesmen helped in determining that I should stick with the Sienna. They helped me in figuring out the best Went in to purchase a Highlander and the salesmen helped in determining that I should stick with the Sienna. They helped me in figuring out the best possible pricing for the the time I will have a van. They were very accommodating in ensuring my happiness with the purchase! More
Other Employees Tagged: David Zidlicky
February 17, 2016
Fantastic experience - fantastic sales staff Our experience with this dealership was very professional from start to finish. Tom Clancy was a pleasure to deal with and got us a fantastic deal on Our experience with this dealership was very professional from start to finish. Tom Clancy was a pleasure to deal with and got us a fantastic deal on our lease. We love our new car and couldn't be happier. Highly recommend Toyota of Naperville and Tom Clancy More
Other Employees Tagged: A.J. Reilly
February 15, 2016
Tom Clancy knows Toyotas and Fiction My wife and I just bought a 2015 Toyota Sienna and I cannot speak highly enough of tom Clancy. He was incredibly knowledgeable on the minivan during o My wife and I just bought a 2015 Toyota Sienna and I cannot speak highly enough of tom Clancy. He was incredibly knowledgeable on the minivan during our test drive and told it to me in a way that wasn't a sales pitch - he was just telling me about a cool car. Never any pressure from Tom to buy. His history of a trader is why, I think, its such a great experience - he knows the process is all about numbers and what works and what doesn't. Sometimes the car buying process can be intimidating, confusing, and scary - but not with Tom and Naperville Toyota. Thanks, guys! We love the minivan! Blake and Jill More
February 02, 2016
Outstanding experience As soon as I pulled in I was greeted by Mr. Tom Clancy, to say he was helpful, knowledgeable and patient is an understatement. Everyone in fact that I As soon as I pulled in I was greeted by Mr. Tom Clancy, to say he was helpful, knowledgeable and patient is an understatement. Everyone in fact that I dealt with was I don't want to say professional (they were) it just felt easy and comfortable. I will without a doubt be returning when and if I need another vehicle. Id like to add that once the deal is signed you are not forgotten, I still get periodic calls to see how my new truck and I are getting along. More
Other Employees Tagged: Tim O'Connell , Peter Murray
January 16, 2016
Above & Beyond for my purchase of a new 2015 Toyota Prius Tom Clancy was an outstanding partner in the purchase of my new 2015 Toyota Prius. He was not pushy. Did not try to convince me whether to go used or Tom Clancy was an outstanding partner in the purchase of my new 2015 Toyota Prius. He was not pushy. Did not try to convince me whether to go used or new. He listened carefully to my needs and did his best to help me get the best deal possible. Toyota of Naperville worked hard to earn my business and give me a great deal on the purchase and the aftermarket add-ons I knew I would need. Thank you Toyota of Naperville and special thanks to Tom for your partnership and help in this purchase. More
October 28, 2015
A great experience Great experience. No pressure and fair pricing. A great car buying experience. T They found just the 4Runner I was looking for and called me as Great experience. No pressure and fair pricing. A great car buying experience. T They found just the 4Runner I was looking for and called me as soon as they found it. Thanks Tom! More
October 17, 2015
Great service Our experience at Toyota of Naperville was superb. We ordered a Prius and since we were gone when it arrived, Tom even sent us a video of the car...s Our experience at Toyota of Naperville was superb. We ordered a Prius and since we were gone when it arrived, Tom even sent us a video of the car...showing it had arrived. Everything went very smooth. We never felt any pressure which is very important to us. More
Dealership Inventory (179 Vehicles)

