Tom Clancy | Page 12

Car purchase I just purchased a Rav4 and my experience was wonderful. Tom Clancy was very gracious and worked with me to find the exact car I was looking for. He I just purchased a Rav4 and my experience was wonderful. Tom Clancy was very gracious and worked with me to find the exact car I was looking for. He made sure that I understood every aspect of the purchase. I would highly recommend Toyota of Naperville! More

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Experience with Tom Clancy, salesman and Lorena Valdovinos, Excellent experience with Toyota of Naperville. Tom Clancy, the salesman was excellent. It appeared to me that the Business Manager I dealt with at Excellent experience with Toyota of Naperville. Tom Clancy, the salesman was excellent. It appeared to me that the Business Manager I dealt with at the end was very inexperienced, and he failed to give me a receipt for the check I gave him, which is troubling to me. Probably just his inexperience. I will talk to Tom Clancy about this. But, overall, an excellent experience. More

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Excellent service, information, and most helpful I recently leased a Rav4 with the excellent information and help of Tom Clancy. Previously, I have owned 4 Subaru (2 Outbacks, 2 Foresters), and Tom g I recently leased a Rav4 with the excellent information and help of Tom Clancy. Previously, I have owned 4 Subaru (2 Outbacks, 2 Foresters), and Tom gave excellent information without pushing or hurrying a decision. I had also been gathering information on the Honda CR-V and after my second visit back to Toyota, and meeting again with Tom, I felt very confident that I was making the correct choice and love the Rav4. I would recommend Tom to anyone who is buying or leasing a Toyota. He was one of the very best in sales I have encountered, was most pleasant, and so willing to answer phone calls, questions and so happy to have him as my salesperson. I especially liked that there was no pressure whatsoever, just excellent information and knowledge, patient explaining. More

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Great experience, no pressure, nice folks! We looked multiple times before we decided on a vehicle and very much appreciated our salesmen's patience. Nice dealership with good professional sale We looked multiple times before we decided on a vehicle and very much appreciated our salesmen's patience. Nice dealership with good professional sales staff. More

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Excellent Purchasing Experience Before my visit to your dealership, I bought another new vehicle from a dealer the previous month. When all was said and done, I was very comfortable Before my visit to your dealership, I bought another new vehicle from a dealer the previous month. When all was said and done, I was very comfortable with my purchase price, the negotiations and the fact I new much more about the vehicle and after market selections that I made. This was an extremely different from my experience with the other dealership. Had there been any high pressure sales during any portion of the negotiations I would have walked out the door. Instead of pressure, both Tom and Jessica gave me a great insight into what I was purchasing and made recommendations based on my preferences. The whole process and the people involved made buying the Tundra more of a pleasure than something I've dreaded so much in the past. You've made me a return customer for sure. Thanks again to all the people involved. Bob Wilson More

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The Only Dealer We Trust This is our third vehicle from Toyota/Scion of Naperville. We came back because of the first-rate customer service and no-pressure buying experience. This is our third vehicle from Toyota/Scion of Naperville. We came back because of the first-rate customer service and no-pressure buying experience. They treat their customers right, especially loyal ones. Our salesman, Tom Clancy, helped facilitate our deal. Tom took the time to evaluate our needs and educate us on our options. In turn, he helped us obtain a reasonable, affordable monthly price. He was also able to get us a good deal on our trade-in. We trust Tom very much because of his honesty and integrity. If you want a patient, down-to-earth salesman who takes the time to listen to his customers and do what's best for them, make an appointment with Tom Clancy. Gary Jaros was also incredibly helpful in closing the deal. He answered all of our questions and provided great customer service to us. When it is time for car number four, I have no doubt that we will return to Toyota/Scion of Naperville. I would highly recommend this dealership! More

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positive experience I'm very happy with my experience at Naperville Toyota. Special thanks for Tom Clancy who helped me with my choice. He was very nice, honest and very I'm very happy with my experience at Naperville Toyota. Special thanks for Tom Clancy who helped me with my choice. He was very nice, honest and very professional. More

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One for the books Tom Clancy, two years ago, approached while I was looking at a Camry in the Toyota of Naperville showroom. He was the only sales agent to attempt sel Tom Clancy, two years ago, approached while I was looking at a Camry in the Toyota of Naperville showroom. He was the only sales agent to attempt selling a car to me, which I declined. He asked me if he can call me every now and then to check if I have changed my mind, which I agreed. Since then, he called me every 3 or 6 months even though I always said no to his offer. Finally, yesterday, I drove home a Corolla S Plus which I bought through him after a lengthy and patient negotiation. Tom's dedication to me as his customer is one for the books. I will copy his model in doing my business. It is a testimony to the corporate culture that Toyota of Naperville stands for. More

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Great Experience I purchased a new 2015 Corolla LE this week, and Tom Clancy, my salesman, made the experience easy, professional, efficient. He is very knowledgeable I purchased a new 2015 Corolla LE this week, and Tom Clancy, my salesman, made the experience easy, professional, efficient. He is very knowledgeable about vehicle info, and answered all my questions during the test drive, and after. He was a pleasure doing business with. I was able to take advantage of the Costco Car Buying Program, and was very pleased with that. Went very well. Gary in Finance was also very helpful with information on financing. Everyone at this dealership is very friendly and knowledgeable, and I had been having my old vehicle serviced there for several years. I highly recommend this dealership. More

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First Time Was a Charm Toyota/Scion of Naperville made purchasing my first, brand-new car a smooth experience. As a younger consumer, I was attracted to the Scion brand. I w Toyota/Scion of Naperville made purchasing my first, brand-new car a smooth experience. As a younger consumer, I was attracted to the Scion brand. I was looking for a very specific car--a limited edition, 2014 Scion tC monogram series in black. Tom Clancy was instrumental in obtaining my tC. Tom was incredibly professional, knowledgeable, and trustworthy. He explained to me all of the benefits and features of the tC and provided me with meaningful information regarding financing. Any time I called Tom with a question, he always returned my phone calls and answered all of my questions. He made me feel very comfortable--I did not feel pressured; instead, I felt like Tom facilitated my purchase by providing me with all of the information to make an informed decision. Also, Tod Craft was very helpful---he was very down to earth and made me feel very comfortable; I did not feel pressured. Besides having great customer service, Toyota/Scion of Naperville runs a great business. Suha Oner helped me with the financing. He was very friendly, professional, and straightforward. Overall, I had a very positive car buying experience and would highly recommend Toyota/Scion of Naperville to any prospective customer, especially first-time car buyers! They provide first-rate customer service and have an excellent reputation! More

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