135 Reviews
Write a Review135 Reviews of Tom Clancy
January 16, 2016
Above & Beyond for my purchase of a new 2015 Toyota Prius Tom Clancy was an outstanding partner in the purchase of my new 2015 Toyota Prius. He was not pushy. Did not try to convince me whether to go used or Tom Clancy was an outstanding partner in the purchase of my new 2015 Toyota Prius. He was not pushy. Did not try to convince me whether to go used or new. He listened carefully to my needs and did his best to help me get the best deal possible. Toyota of Naperville worked hard to earn my business and give me a great deal on the purchase and the aftermarket add-ons I knew I would need. Thank you Toyota of Naperville and special thanks to Tom for your partnership and help in this purchase. More
October 28, 2015
A great experience Great experience. No pressure and fair pricing. A great car buying experience. T They found just the 4Runner I was looking for and called me as Great experience. No pressure and fair pricing. A great car buying experience. T They found just the 4Runner I was looking for and called me as soon as they found it. Thanks Tom! More
October 17, 2015
Great service Our experience at Toyota of Naperville was superb. We ordered a Prius and since we were gone when it arrived, Tom even sent us a video of the car...s Our experience at Toyota of Naperville was superb. We ordered a Prius and since we were gone when it arrived, Tom even sent us a video of the car...showing it had arrived. Everything went very smooth. We never felt any pressure which is very important to us. More
August 23, 2015
Car purchase I just purchased a Rav4 and my experience was wonderful. Tom Clancy was very gracious and worked with me to find the exact car I was looking for. He I just purchased a Rav4 and my experience was wonderful. Tom Clancy was very gracious and worked with me to find the exact car I was looking for. He made sure that I understood every aspect of the purchase. I would highly recommend Toyota of Naperville! More
August 19, 2015
Experience with Tom Clancy, salesman and Lorena Valdovinos, Excellent experience with Toyota of Naperville. Tom Clancy, the salesman was excellent. It appeared to me that the Business Manager I dealt with at Excellent experience with Toyota of Naperville. Tom Clancy, the salesman was excellent. It appeared to me that the Business Manager I dealt with at the end was very inexperienced, and he failed to give me a receipt for the check I gave him, which is troubling to me. Probably just his inexperience. I will talk to Tom Clancy about this. But, overall, an excellent experience. More
Other Employees Tagged: A.J. Reilly, Lorena Valdovinos
May 17, 2015
Excellent service, information, and most helpful I recently leased a Rav4 with the excellent information and help of Tom Clancy. Previously, I have owned 4 Subaru (2 Outbacks, 2 Foresters), and Tom g I recently leased a Rav4 with the excellent information and help of Tom Clancy. Previously, I have owned 4 Subaru (2 Outbacks, 2 Foresters), and Tom gave excellent information without pushing or hurrying a decision. I had also been gathering information on the Honda CR-V and after my second visit back to Toyota, and meeting again with Tom, I felt very confident that I was making the correct choice and love the Rav4. I would recommend Tom to anyone who is buying or leasing a Toyota. He was one of the very best in sales I have encountered, was most pleasant, and so willing to answer phone calls, questions and so happy to have him as my salesperson. I especially liked that there was no pressure whatsoever, just excellent information and knowledge, patient explaining. More
Other Employees Tagged: Tim O'Connell , Suha Oner
May 02, 2015
Great experience, no pressure, nice folks! We looked multiple times before we decided on a vehicle and very much appreciated our salesmen's patience. Nice dealership with good professional sale We looked multiple times before we decided on a vehicle and very much appreciated our salesmen's patience. Nice dealership with good professional sales staff. More
Other Employees Tagged: Tim O'Connell , Russ Harris, Tom Lapas
April 23, 2015
Excellent Purchasing Experience Before my visit to your dealership, I bought another new vehicle from a dealer the previous month. When all was said and done, I was very comfortable Before my visit to your dealership, I bought another new vehicle from a dealer the previous month. When all was said and done, I was very comfortable with my purchase price, the negotiations and the fact I new much more about the vehicle and after market selections that I made. This was an extremely different from my experience with the other dealership. Had there been any high pressure sales during any portion of the negotiations I would have walked out the door. Instead of pressure, both Tom and Jessica gave me a great insight into what I was purchasing and made recommendations based on my preferences. The whole process and the people involved made buying the Tundra more of a pleasure than something I've dreaded so much in the past. You've made me a return customer for sure. Thanks again to all the people involved. Bob Wilson More
Other Employees Tagged: Jessica Mendez, Jessica Mendez
March 21, 2015
The Only Dealer We Trust This is our third vehicle from Toyota/Scion of Naperville. We came back because of the first-rate customer service and no-pressure buying experience. This is our third vehicle from Toyota/Scion of Naperville. We came back because of the first-rate customer service and no-pressure buying experience. They treat their customers right, especially loyal ones. Our salesman, Tom Clancy, helped facilitate our deal. Tom took the time to evaluate our needs and educate us on our options. In turn, he helped us obtain a reasonable, affordable monthly price. He was also able to get us a good deal on our trade-in. We trust Tom very much because of his honesty and integrity. If you want a patient, down-to-earth salesman who takes the time to listen to his customers and do what's best for them, make an appointment with Tom Clancy. Gary Jaros was also incredibly helpful in closing the deal. He answered all of our questions and provided great customer service to us. When it is time for car number four, I have no doubt that we will return to Toyota/Scion of Naperville. I would highly recommend this dealership! More
Other Employees Tagged: Tom Gregg, Gary Jaros
December 05, 2014
positive experience I'm very happy with my experience at Naperville Toyota. Special thanks for Tom Clancy who helped me with my choice. He was very nice, honest and very I'm very happy with my experience at Naperville Toyota. Special thanks for Tom Clancy who helped me with my choice. He was very nice, honest and very professional. More

