Tom joined the CitySide team in 2013 with years of customer service experience with much enthusiasm for making sure that his customers are given an experience second to none. Tom started on the sales floor here at CitySide Subaru before being promoted to Finance Manager, then Sales Manager.
Read moreDealership Experience
13 yrs, 7 mos
Industry Experience
13 yrs, 7 mos
733 Reviews
Write a Review733 Reviews of Tom DAlessandro
August 20, 2022
CitySide Subaru treated me like family and treated me like family! I love them!!! Eapecialliy Joe! I intend to use my Crosstrek again to see my sister in Maine!! like family! I love them!!! Eapecialliy Joe! I intend to use my Crosstrek again to see my sister in Maine!! More
Other Employees Tagged: Glen Dalton, Flavio Fonseca , Joe Cliggott, Rob Gale
August 16, 2022
Joe who sold me the car was great! Very informative, guided and answered all my questions. Everyone who played a part in helping me to buy the car at CitySide Subaru were great. Very informative, guided and answered all my questions. Everyone who played a part in helping me to buy the car at CitySide Subaru were great. More
Other Employees Tagged: Glen Dalton, Mark Lidano, Michael Nelson , Joe Cliggott
August 01, 2022
Thank you Flavio and Cityside! We love our new Forester, and the entire process was relaxed, smooth and easy. We were pleased that our car arrived earlier than expected, but we w We love our new Forester, and the entire process was relaxed, smooth and easy. We were pleased that our car arrived earlier than expected, but we would have been willing to wait longer (definitely worth waiting for!) I would recommend you to anyone thinking about purchasing a new car. Thank you again. Lyn and Tim More
Other Employees Tagged: Glen Dalton, Flavio Fonseca
July 06, 2022
Buying my first Subaru was a great experience at Cityside! Joe, my sales rep, did a great job answering all my questions and walking me through the process. Was very patient when I wasn't ready to b Cityside! Joe, my sales rep, did a great job answering all my questions and walking me through the process. Was very patient when I wasn't ready to buy on day one and more than welcoming when I came back later in the week. More
Other Employees Tagged: Glen Dalton , Joe Cliggott
July 05, 2022
Leasing my new Outback was a great and rewarding experience. Flavio Fonseca was exceptionally professional and accommodating. The entire team that worked on my lease was superb! This is my third veh experience. Flavio Fonseca was exceptionally professional and accommodating. The entire team that worked on my lease was superb! This is my third vehicle from Cityside Subaru and I can confidently say that my next car will also be from this dealership. More
Other Employees Tagged: Glen Dalton, Michael Nelson, Flavio Fonseca
June 01, 2022
This was my second time purchasing an Outback from this dealership. We have been happy with the experience each time. Junior was great to work with and made the whole process easy and stress-free. I'm very dealership. We have been happy with the experience each time. Junior was great to work with and made the whole process easy and stress-free. I'm very happy with my new car! More
Other Employees Tagged: Glen Dalton, Nathan Williams
May 25, 2022
They were ok. Pleasant no high pressure but made errors incommunication and made veiled criticism of competitors Pleasant no high pressure but made errors incommunication and made veiled criticism of competitors More
Other Employees Tagged: Flavio Fonseca
May 11, 2022
Eric was great! He made it fun purchasing my new 2022 Forester Wilderness. He was very patient answering my endless questions. Once all the paperwork was complete, E He made it fun purchasing my new 2022 Forester Wilderness. He was very patient answering my endless questions. Once all the paperwork was complete, Eric even asked me to set up a follow-up appointment so he could go over all the features on the car a second time. It would have been serious overload to try to take it all in on the day I finalized the sale. I really appreciated his willingness to put in extra time to help me with my new Forester Wilderness. I'd highly recommend Eric to anyone interested in buying a Subaru from City Side. He's a good listener and took all my concerns in to consideration. Another great example of Eric's professionalism and concern for his clients - on my recommendation - my youngest sister also decided to purchase a 2022 Subaru Forester Wilderness, at the same time I did, just in a different color. My sister is quite happy with her experience with Eric as well. Looking forward to many years of great service at City Side. Tom DAlessandro was also very pleasant and easy to work with. Thank You !! More
Other Employees Tagged: Glen Dalton, Eric Burd
April 27, 2022
Mark was extremely helpful. He was fast and efficient and got everything done within a day. My transmission failed unexpectedly and was out of warranty, so smartest solution f He was fast and efficient and got everything done within a day. My transmission failed unexpectedly and was out of warranty, so smartest solution for me was to get a new vehicle as soon as possible. I did not really have many needs but Mark checked to make sure I was satisfied with the options which he carefully explained. I was able to buy the car on Monday night and picked it up Tuesday. Great service. More
Other Employees Tagged: Mark Lidano

