Tom joined the CitySide team in 2013 with years of customer service experience with much enthusiasm for making sure that his customers are given an experience second to none. Tom started on the sales floor here at CitySide Subaru before being promoted to Finance Manager, then Sales Manager.
Read moreDealership Experience
13 yrs, 7 mos
Industry Experience
13 yrs, 7 mos
733 Reviews
Write a Review733 Reviews of Tom DAlessandro
January 05, 2022
This is a nice modern dealership with a friendly and knowledgeable staff. I have purchased two Subaru vehicles from them and recommend the highly. Our Salesperson Rob Gale is great. knowledgeable staff. I have purchased two Subaru vehicles from them and recommend the highly. Our Salesperson Rob Gale is great. More
Other Employees Tagged: Rob Gale
January 04, 2022
The salesman that I worked with, Flavio Da Fonseca, was kind and patient in answering all of my questions About the 2018 Crosstrek I was considering. After I got the car I was having some trouble understa kind and patient in answering all of my questions About the 2018 Crosstrek I was considering. After I got the car I was having some trouble understanding the screen technology. I set up an appointment with Flavio and he sat in the car with me and walked me through all The options which helped me a lot. Flavio said he will be there for me for any future questions or issues and I believe him! More
Other Employees Tagged: Flavio Fonseca
December 30, 2021
Crystal Campbell, our salesperson was wonderful - listened to our needs, cared about our interests and was truly amazing! I really can’t say enough positive things about how she made us feel, that sh listened to our needs, cared about our interests and was truly amazing! I really can’t say enough positive things about how she made us feel, that she was there for us, from the beginning of the sale through to delivery of the vehicle. She was thorough and went over the vehicle before we left. She paid attention to every detail along the way and was always very responsive. I was so lucky to have the opportunity to work with her. It was more than just buying a car - it was like making a new friend who cared about you and had your back through the car buying experience. It wasn’t just a sale - she cares deeply about her clients. It was truly a unique experience - and I am so glad we went to Cityside and met and worked with Crystal. The rest of the staff that I have met has also been very respectful and helpful! I would highly recommend Cityside based on my experiences so far. I also think it is wonderful that Subaru supports community organizations through their Share the Love program. That is so special. I am so moved,in a positive way, by this whole car buying experience. More
Other Employees Tagged: Crystal Campbell
December 10, 2021
My family and I have been Subaru customers for a little while and I recently found myself in need of a new car. With the market being bad and stressful due to Covid and chip shortages, Eric Burd helped me while and I recently found myself in need of a new car. With the market being bad and stressful due to Covid and chip shortages, Eric Burd helped me lease a new car that I enjoy. I am excited to be a new Subaru customer. More
Other Employees Tagged: Eric Burd
November 23, 2021
Very good service!!! Very nice persons. I love our new 2022 Impreza. This branch is highly recommended. 2022 Impreza. This branch is highly recommended. More
Other Employees Tagged: Eric Burd, Brian O’Malley
November 04, 2021
Cityside Subaru has always made my shopping experience painless, fast, and easy. Glen and Flavio took care of me, they listened to what I needed, help match me with the correct car for me and treated me w painless, fast, and easy. Glen and Flavio took care of me, they listened to what I needed, help match me with the correct car for me and treated me with respect and patience as I made my own decision on what I wanted to buy. I am a repeat customer and will remain so for the foreseeable future. More
Other Employees Tagged: Glen Dalton, Flavio Fonseca
November 04, 2021
Joe Cliggott at CitySide Subaru made my car buying experience really fast and easy. They had plenty of inventory to choose from! Plus they support WBUR! experience really fast and easy. They had plenty of inventory to choose from! Plus they support WBUR! More
Other Employees Tagged: Joe Cliggott
November 02, 2021
From start to finish this was an excellent experience. Brian. Mark and Tom made this whole process painless. I'd been having trouble locating what I wanted in my area of southern Maine/NH so I took a reco Brian. Mark and Tom made this whole process painless. I'd been having trouble locating what I wanted in my area of southern Maine/NH so I took a recommendation to call CitySide and very happy that I did! Have the vehicle that I want Special thanks to Mark for carefully orienting me to the car when I picked it up and made sure that I was comfortable with it before I left the parking lot! Have to say this was my most comfortable car buying experience ever! Will happily recommend CitySide!! Only sorry that I live too far away to use them for service! More
Other Employees Tagged: Glen Dalton, Mark Lidano, Brian O’Malley

