Tom Darling

We purchased our 2020 Forrester on Dec 19 2019 and are very satisfied with our experience the past 4 years, especially the care and assistance from the salesman that surprised us with the owners manual pa very satisfied with our experience the past 4 years, especially the care and assistance from the salesman that surprised us with the owners manual pages that were paper clipped for my reading and his personal review inside the car before we drove off the lot. Your service personnel have reviewed the invoice with us and also made us aware of the projected amount for the next time to have service. We thank them The eyesight option is what we have recommended to our family and friends, and last month our granddaughter purchased her Subaru with this option More

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Excellent service from all departments. Joe K from WV , our salesman, did a great job of handling all the details from start to finish. Staff was friendly and knowledgeable. Overall super Joe K from WV , our salesman, did a great job of handling all the details from start to finish. Staff was friendly and knowledgeable. Overall super experience! More

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Not very happy with customer service at the Gateway dealership after parts informed me a data control module that was draining my battery and that also controls all Bluetooth functions was on back orde dealership after parts informed me a data control module that was draining my battery and that also controls all Bluetooth functions was on back order for 8 months and possibly wasn’t going to be available at all. A few days later another dealership had it in a week. Also the Gateway service rep disappeared when I had questions about a window that didn’t stay closed that Gateway simply cleaned the gasket- nope, that was tried before by another dealership and a local independent mechanic without success. The dealership that got the module correctly identified the problem & replaced the gasket instead. Problems corrected. I can’t recommend Gateway More

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From the moment we made contact with the dealership, to the day we drove away in our brand new Forester, every moment with Gateway was a pleasure. the day we drove away in our brand new Forester, every moment with Gateway was a pleasure. More

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Gateway Subaru in delmar md is a fantastic n top notch dealership I've had the pleasure of buying. Their top sales man is Mr. Joe Kostecki. This young man treated me with respect...professional courtesy a dealership I've had the pleasure of buying. Their top sales man is Mr. Joe Kostecki. This young man treated me with respect...professional courtesy and customer service. Joe makes GATEWAY Subaru the best dealership in the Delmarva area bar none. Their service team is exceptional in every way. Each visit finds the dealership very busy n means sales n service. I'll not go anywhere else. Respectfully Wilbur bartels More

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I use Gateway for all my service needs. They are very organized & I’m never disappointed with the work they do. They are very organized & I’m never disappointed with the work they do. More

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always helpful and complete the service timely the initial sales transaction was very professional and acceptable initial sales transaction was very professional and acceptable More

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Not perfect but better than others when it come down to customer service. The place is clean and the waiting area provides coffee, hot chocolate or water. Also, they have a few snacks that are also free. customer service. The place is clean and the waiting area provides coffee, hot chocolate or water. Also, they have a few snacks that are also free. More

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Joe Kostecki is fantastic! Absolutely no pressure and a genuine interest in making sure that I was completely comfortable in my new Forester. Joe really took the time to get Absolutely no pressure and a genuine interest in making sure that I was completely comfortable in my new Forester. Joe really took the time to get to know me and what would best suit my lifestyle. Would have given him more stars if I could have! More

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2015 Toyota Camray Everyone was very courteous and no high pressure sales. Barbara, Bryan and Bud handled the sale very good. I would recommend the dealership to Everyone was very courteous and no high pressure sales. Barbara, Bryan and Bud handled the sale very good. I would recommend the dealership to anyone. More

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