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Tom Downing
102 Reviews
Internet Sales tom.downing@actontoyota.com 978-431-5904 I am originally from Arlington, MA and currently live locally in Chelmsford. I have worked professionally within the automotive industry since 1992. Nearly all of the time has been on the retail side, however, I spent several years venturing into automotive publishing. One of the more interesting Toyota projects I worked on was with author and Toyota enthusiast Moses Ludel and his piece The Toyota Truck & Land Cruiser Owner's Bible. I've worked for Bob Moran, owner of Acton Toyota of Littleton, for the last 6 years with a little more than one year here at Acton Toyota. In that time, I've become a Toyota Certified sales representative. In my free time, I am a singer and songwriter.
Read moreIndustry Experience
31 yrs, 8 mos
102 Reviews of Tom Downing
August 08, 2023
Tom Downing worked with me from the start on getting my new vehicle. Tom was very professional, knowledgeable, and helped me through the process from start to finish. All of the other people on the team (f new vehicle. Tom was very professional, knowledgeable, and helped me through the process from start to finish. All of the other people on the team (finance, maintenance and insurance representatives) were also very helpful too. It was a comfortable, no pressure environment that allowed me to make confident decisions regarding my purchase. More
by botnik22
Other Employees Tagged: Brendan McGuire, David Horn
Helpful 
July 30, 2023
Everyone is very transparent and helpful with the entire process. Even when it’s very busy they find the time to explain everything, and they make sure you are comfortable with the terms. I have bought prev process. Even when it’s very busy they find the time to explain everything, and they make sure you are comfortable with the terms. I have bought previous vehicles from Acton, and I will continue to. More
by jassco
Other Employees Tagged: Jon Carlisle , Edward Mikhail
March 17, 2023
Had a great experience with this dealership and salesman Tom Downing. The service department is also great. Had no problems changing from old lease to new one. All the employees we interaction with were cou Tom Downing. The service department is also great. Had no problems changing from old lease to new one. All the employees we interaction with were courteous and helpful More
by ddemont
Other Employees Tagged: Acton Toyota Service Department
December 30, 2021
I’ve always had a great experience whether when leasing, servicing or purchasing my vehicle. I was pleased that purchasing my vehicle from leasing was an easy process. I’m hoping this vehicle lasts a while servicing or purchasing my vehicle. I was pleased that purchasing my vehicle from leasing was an easy process. I’m hoping this vehicle lasts a while and I will be back when I need a new one! Thank you More
by susanjbowen
Other Employees Tagged: Acton Toyota Service Department
September 02, 2021
Our new car purchase with Acton Toyota and Tom Downing was one of the best in terms of the facts & his courtesy. He was ready for us with the car, upon our arrival, and was friendly, straight forward and was one of the best in terms of the facts & his courtesy. He was ready for us with the car, upon our arrival, and was friendly, straight forward and low key during our buying process. He helped us get started with syncing our phones and showed us some of the many new car features, when we picked up our car. Tom was very patient in answering our many questions as well. The attitude and professionalism of both Tom and the dealership impressed us both. I would highly recommend Tom Downing and Acton Toyota to anyone interested in buying a vehicle. More
by cwstima
Other Employees Tagged: McGeoghan, Michael
August 07, 2021
Very upfront smooth quick process knowledgeable. I really appreciated Tom Downing and his personable respectful style really appreciated Tom Downing and his personable respectful style More
by sdbrodner
Other Employees Tagged: Shawn Gormley, Stacy Chavez
May 15, 2021
Had an excellent experience with the service team and they made sure I was in full working order. Even got to talk to the gentleman who sold me my Toyota, Tom, and had a very nice chat about how he was d they made sure I was in full working order. Even got to talk to the gentleman who sold me my Toyota, Tom, and had a very nice chat about how he was doing, about upgrades and buying two more cars from him More
by Mcferrante
Other Employees Tagged: Acton Toyota Service Department
April 17, 2021
This is my fifth car deal I have made with Tom Downing at Acton Toyota of Littleton. He listens to what I want and helps me find the right car and make the transaction go smoothly. I drove down from Maine to Acton Toyota of Littleton. He listens to what I want and helps me find the right car and make the transaction go smoothly. I drove down from Maine to see and work with Tom Downing and everyone there to make it go well. You need a picture in sales dept. More
by dolphinoz
April 05, 2021
I'm a first time Toyota buyer. The staff at Acton Toyota made the buying experience feel seamless and unpressured. They did everything possible to ensure I was happy with my purchase. made the buying experience feel seamless and unpressured. They did everything possible to ensure I was happy with my purchase. More
by AM
Other Employees Tagged: Wellington Pereira
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